Counter-serve chain specializing in sub & club sandwiches, plus signature potato chips. Based on 89 reviews, the restaurant has received a rating of 3.9 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ No-contact delivery
Address:
14993 Pearl Rd, Strongsville, OH 44136
Phone: (440) 238-4008
Hours
| Wednesday | 11 AM–9 PM |
| Thursday | 11 AM–9 PM |
| Friday | 11 AM–9 PM |
| Saturday | 11 AM–9 PM |
| Sunday | 11 AM–9 PM |
| Monday | 11 AM–9 PM |
| Tuesday | 11 AM–9 PM |
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Reviews
Kristin L
Zero stars if I could! Absolutely awful.
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Amany Yousef
I went to Jimmy John’s and the person making my sandwich Elyas was so kind and did great service
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Senah Fattah
I like the sandwiches, but today the blue hair girl on the window gave me major attitude vibes when I told her that this was not the sandwich I wanted. I never felt so uncomfortable as I do not confront a person’s attitude. I just waited for my order to be corrected and left in such a bad mood. ♀️
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Terry Keith
This is the 5th time I’ve ordered a sandwich from this location in the last several months. I am not sure how hard it is to follow directions, because there are not many. The app is pretty straight forward. It seems no matter how basic I make the order something is wrong. This is the 5th time in 5 attempts something is not completed that was asked for. I ask to have my sandwich cut in half. NOPE. I ask for Mayo and Mustard packets. NOPE. Other times it’s been, “please take the bread out”. NOPE. “Please add napkins”, NOPE. Doesn’t seem like a big deal, and I try not to make it one, but COME ON. It doesn’t take a rocket scientist to read the directions a customer sends. Sad part is when I call I get answers like, “what would you like me to do”? Really? How about making sure the customer’s order goes out completed and CORRECT. That’s a good start for nearly $13.00. Sometimes I feel they don’t care. I don’t care if they’re “Freaky Fast”. I’d rather them be “Freaky Slow” and get the order correct…just even once in a while. Gonna have to think long and hard before I order from this location again. Disappointed.
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Elysha Spector
I love Jimmy John’s sandwiches. This location has sprouts and all the other normal menu items from what I could tell. The location is clean and pretty standard in terms of their usual table/booth layout. Lacking five stars is only due to staff not being friendly and seemingly unhappy most of the times I visited.
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Jaina Maysard
Bread is always hard. They must have learning issues because they can’t seem to get my sandwich right. Tanisha has major attitude. Used to be a good manager Alex but he’s gone now. Lot of attitude and sass in that place.
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Vincent Bucy
Wholly Molly, I asked for hot peppers! Lemme tell you, they have them. Great fresh sandwich. I always heard the commercials about being fast, but I couldn’t believe how fast. Great place if you don’t have long for lunch! Just great! Clean restrooms and store!
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Matthew Martinsek
Jimmy John’s wouldn’t deliver 1.6miles from their restaurant. Thats a really ridiculous business model. I don’t think I’ll even go back for pick up orders since knowing how unhelpful they are.
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Tracey Culver
Odered 3 sandwiches, chips and drinks at 11:45am. We got our food at 1:40pm!!!!!! Called the manager and he was very argumentative. We will not be ordering there anymore!!! Thanks for the great service especially when we order there ALL THE TIME!!!!!
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Heather Jakubisin
This JJ’s has the BEST customer service. Sometime the app will mess up my order somehow, and the store crew ALWAYS understands, and does everything to fix it immediately. Thank you Strongsville Jimmy Johns (and Melissa!)
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