Fast-food chain for Chinese standards, including some health-conscious options. Based on 103 reviews, the restaurant has received a rating of 3.1 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
134 St Clair Square, Fairview Heights, IL 62208
Phone: (618) 632-1089
Hours
| Sunday | 11 AM–6 PM |
| Monday
(Labor Day)
|
10:30 AM–8 PM
Hours might differ
|
| Tuesday | 10:30 AM–8 PM |
| Wednesday | 10:30 AM–8 PM |
| Thursday | 10:30 AM–8 PM |
| Friday | 10:30 AM–8 PM |
| Saturday | 10:30 AM–8 PM |
Menu
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Reviews
Guinevere Smith
We came from Edwardsville on my lunch break just to have Orange Chicken from Panda Express because i had just gotten a notification from the app that it National Orange Chicken Day and when we finally get there they have a sign that read “NO ORANGE CHICKEN.” The man in front of us asked if they were going to have some anytime today and they said no orange chicken today. We accepted that and went to Charley’s and then as soon as we sit down to eat our food they no longer have the sign up and they are now serving orange chicken. The front line workers were not personable to the man and one of the gentlemen working gave the guy the finger when he walked off upset. That is what specifically made it to where we were not going to eat there as well. They could have easily let us know there would be a 5-10 min wait for the chicken but they did not. I am extremely disappointed and it’s a shame I drove all the way here to get a bad experience from one of my favorite places to eat.
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Sean Berner
Drove here thinking hey cool it has a drive-thru which is great because I cant really walk in currently…. Its in a mall and definitely does not. Please update so people not from this area show up thinking you do.
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Nikki Groce
I went to Panda express and I ordered a beef and broccoli bowl with Lo Mein noodles. What I got is dried out HARD noodles. The associates were very unpleasent, seemed to not care out their jobs. I used my ONLY 25% DISCOUNT NEW customer for this dry food that I couldn’t enjoy.
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Carissa Morrison
If I could give no stars I would. You wait in line for 20 minutes for them to give all their food to online orders and be told they’re out of noodles, white rice, and orange chicken. Worst Panda Express
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Annette Miller
Well when I’m paying almost $11 for a Large entree they should fill it to the top. Also, they were out of steamed rice and the food tasted like it was sitting for awhile and green beans were shriveled up. Not sure what happened to this Panda Express it used to be fresh food and good service. Now you wait in line that’s never ending, they refuse to open the inside, and most of the time it’s understaffed.
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Dawn Glisczinski
Ordered an hour ago via the app. There’s a doordash guy, us and 4 other customers waiting for orange chicken. Who ever is running this place needs a new job. They clearly have zero experience running a buisness. Don’t take my word for it, read the other reviews! They also gave us burnt rice
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Cindie Fowler
I only gave it one just so I can comment. The lady at the cashier had a major attitude. She was disrespectful and just all around unkind when she spoke to me. I was talking to the other employee regarding my order , NOT HER, and she rudely interrupted us! Definitely won’t be coming back.
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Michelle Shatto
I would give it 0 stars if I could. I have attempted to dine here several times in the past month. Most recently was last night. Online ordering was not available. When ordering at the drive thru only 3 entree menu options were available. They were also out of white rice. The orange chicken I received was very little chicken and mostly breading. They are card only and the interior has been closed for 2 years. A week ago I attempted to eat here and their “ordering” system was down I was told to order online and pick up in the drive thru. Online ordering was also down. We chose to dine elsewhere. I will skip this location when I want Panda Express from now on.
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Mitch Baker
The food is decent but this place suffers from a severe case of mismanagement. I’m not talking about the 1st line managers they are running ragged running a two man crew during rush but rather the high level managers, franchise owners, or regional managers who are not making sure this store is staffed. I’ve heard the excuse that they can’t enough employees but other competitors are not having near the same issues. They can’t even keep enough people on staff to open the lobby. I watched them service maybe 10-15 cars in drive thru while the lobby is closed in one hour! I don’t even know how this place is making money at this point. If you have to charge more for the food to get people on staff then by all means do so because at this rate this store is going to go under with the current management plan.
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Maranita Logan
I think because of the restaurant being short staff the noodles are horrible and the egg roll is hard and burnt I want my order that was messed up replaced
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