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Classic, long-running fast-food chain known for its burgers & fries. Based on 492 reviews, the restaurant has received a rating of 2.8 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ No-contact delivery
Address:
1310 S Riverside Rd, St Joseph, MO 64507
Phone: (816) 232-1407
Hours
| Sunday | Open 24 hours |
| Monday
(Labor Day)
|
Open 24 hours
Hours might differ
|
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Menu
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Photo Gallery
Reviews
Kaleb Huffman
Redeemed my points for a free cheeseburger. Then I waited 10 minutes. Never received my cheeseburger when a bag was brought to the counter I asked the manager if it was a cheeseburger and she replied, “it’s no. 247,” I never received a receipt or number. I just left. What a dump!
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Mz NaryInReal
If it was possible I’d put NO stars for CUSTOMER SERVICE. First off we just left your McDonald’s feeling confused and unsure why we were rudely spoken to about our order by the lady who took our order in drive thru. Yes you asked if we were going to use a code, and my husband said “Ah actually yes!” (I clearly heard him as he fumbled to grab his phone to have it ready for when we pay) And you sounding very unenthused through our whole order kept saying “will that be all” and on and on with the sigh and “will that be all” clearly annoyed with each thing we added. Apologies for the support of your business and your wallet???! And then for us to get to the last window (as you instructed) to pay and your co-worker did not know how to apply a code and went to ask for your help, and you choose to come and rudely yell at my husband “well that’s why I ASKED you if you were going to use a code!” To which my husband (with the code in hand and shocked by why you were being rude, and realizing how you clearly must not have heard him tell you during the order that he WAS going to use one ) changed his mind about upsetting you further and said never mind and to go ahead and charge us the full amount. YOU pushed him for the code and he says he forgot it and just charge the full price it’ll be fine , and you tell him you already applied it (lying in your ill mannered customer service way) and still charged us the full amount, and proving that you not only rudely spoke out of turn to a customer, you also LIED to us, and yet we still paid…contributing in some way to your paycheck I suppose. It took everything in me to not come in and properly teach you a thing or two about customer service. I cannot believe the audacity of folks in such an industry to think they can speak any way to customers. I understand that there are the few hard headed mean folks out there that give it to you without warning, but to be so hostile to customers that did not come to be unkind or seek a fight (JUST food with our kids!) all because you’re having a bad morning and hate your job perhaps? Now that’s just ridiculous! So boo for terrible customer service to whoever you are, lady in the light blue shirt, I hope you aren’t a manager because I can only imagine the kind of customer service you’re breeding there! Terrible terrible! Do better!
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Max Castle
So first off I pull up at 8pm and no one is in line and they say. Im only accepting cash and its going to be a 10 minute wait. I say okay and order. No arguments were had and no one was rude. I get to the window. Still the only person there and they say pull up to the curb we are waiting on your Big Mac. So I say okay and wait. It’s another 15 minutes and they hand it to me and I say thanks and he doesn’t say a word. I get home and both my chicken sandwich and Big Mac had so much sauce you could not even pick them up.
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i can’t think of a clever name
Completely ignore me and my friends after standing in the lobby. They locked eyes with us looked away and then turned back to each other and kept talking. Completely unprofessional coming from someone who’s work food half-heartedlu for 5 years
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Zahir
Place is supposed to be 24 Hours but they’re not even open and I needed a meal before I got back to work.
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Gd D
Riverside Rd, St Joseph, MO needs shut down
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Matthew King
I tried to use a mobile app deal which clearly listed the item I was ordering as eligible. When I attempted to explain this to the manager I was told that he couldn’t do anything about mobile app problems and If I was going to have a attitude I could just leave “His” drive thru. He then refused to give me his name. It’s not going to be hard for the owners to identify the manager on duty at 7:45 am on Monday morning so I’m not sure what he was trying to accomplish. UPDATE #1: I’ve managed to retell this story atleast a dozen times over the last week. I wonder how many people I’ll have to tell before management realizes that talking over me and being rude probably wasn’t the way to go!!!!! Being retired has it’s advantages….. nothing but time!!!! UPDATE #2: I had a wonderfull opertunity to speak with 4 Jahovas Witnesses over the weekend. After listing to their story they wrre more than happy to listen to mine. Do the math on how far that will travel.
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Timber wolf
Water is supposed to be free but instead they charge you a $1 and they say sorry we can’t do that. Who does this I can easily go to Starbucks or dary queen and get a free. Water other than that staff are friendly most of the time when you go in lobby. Don’t waste time in drive thru.
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Terrel C
Pleasant staff! And food is always good (don’t stop here that often). The drink bar could have used a little attention. It’s McDonald’s….
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Joni Richardson
Waited in the drive thru for 30 minutes just to give my code for my online order. There were only 2 cars in front of me in the drive thru. When I finally get to the window to get my food it was another 10 minute wait and they didn’t give me my receipt. My food was cold.
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