Counter-serve chain serving up a menu of specialty or custom pizzas for takeout or delivery. Based on 406 reviews, the restaurant has received a rating of 3.7 stars. Price $
✔️ Curbside pickup ✔️ No-contact delivery
Address:
298 Racetrack Rd, McDonough, GA 30252
Phone: (770) 692-5868
Website: https://www.marcos.com/
Hours
| Sunday | 11 AM–10 PM |
| Monday
(Labor Day)
|
10 AM–11 PM
Hours might differ
|
| Tuesday | 10 AM–11 PM |
| Wednesday | 10 AM–11 PM |
| Thursday | 10 AM–11 PM |
| Friday | 10 AM–12 AM |
| Saturday | 10 AM–12 AM |
Menu
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Photo Gallery
Reviews
Tonua Hawkins
I placed a order online at 8:30 pm and selected 9:15 delivery time, I continously checked the track your order and each time there was a different time. I checked prior to making the review and the app is saying delivery will be 10:40 (pizza was delivered at 10:26), which is 2 hours after I placed the on-line order. When placing the order there was no indication orders were running behind. I have called continously for 30 minutes and no answer! This is unacceptable! I live about 5 miles from this location, if my husband and I were not on a date night in Sandy Springs I would have just picked up the pizza ( my sitter is unable to drive). While typing this review a cold pizza was delivered at 10:26. In the future they should tell you when ordering they are experiencing a delay with delivery.
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Leslie M
I should have read the reviews. Marco’s was one of our favorite pizza places before we moved from NC. They were also really good in Alabama. Here however…. We probably will never visit this location again.
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Audrey Harris
We did a large order for work. When I arrived, everything was ready to go. The food was fresh and delicious. The staff membersare always very friendly.
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AR T
New customer, I called they honored the special online and it was very easy to place my order. The pizza was good and fulfilling. The customer service was great. My pizza was ready in 10 mins as promised. Thank you!
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M
I only gave four stars because I had an issue twice with something missing off my salad and pizza. I frequent this store often, and most of the employees do not wear gloves when making the pizza. I saw one employee scratch his head and continued prepping pizza without washing his hands. I saw another employee touch something near the register and continued to handle food without washing his hands.
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Z Walker
My reason for giving a rating of 5-stars is not because I received five star service, but rather to capture the attention of the owner(s) in hopes of helping them to make improvements. We have been regular customers of this establishment for approximately 8 years and the service and food has consistently been satisfactory. In the most recent months, however, we have noticed a drastic change. Yet, we still remained customers. Not ordering as frequently, but customers nonetheless. After my encounter today as a Marcos customer, I decided that I am officially done. My order was scheduled to be ready between 6:06 p.m. and 6:16 pm. I arrived at 6:06 p.m. An employee came out to assist me at 6:20 pm. So far, no problem. He asked for my name and returned back inside to the store. Moments later, he came back to my vehicle, asked for my name again and returned back inside. At about 6:35 PM, the employee brought part of my order out to me. I informed him that the lemon pepper wings were missing, and he proceeded back inside the store. Around 7 pm, he came back to my vehicle and asked “haven’t I given you your food already.” I informed him again that I was missing the wings and he went back inside. While inside the restaurant, I saw the employee talking with a woman (supervisor or manager) then she pointed at a box. He then walked around the counter from the kitchen, picked up the box, opened it, used his unwashed hands to pull back the foil from the wings, poured an insane amount of lemon pepper seasoning on the wings, closed the foil, closed the box, then brought it out to me. When he got to my vehicle, the wings were not hot, which solidified my thoughts exactly. The container of wings were sitting there the entire time. When I questioned him about it, he stated that he didn’t realize they were there because he was busy answering phones. Side note: During my one hour stay, he only answered the phone twice. I then asked him about the amount of lemon pepper that he put on the wings and he didn’t see what the issue was. Let me take just a moment to use an analogy to help explain. Imagine ordering french fries, but all of the salt being put on only three fries out of the entire container. I finally asked to speak with the manager. He went inside, talked with the manager, and she sent him back outside to my vehicle. At this point, I chose to leave as I felt that this was the best decision. It was evident to me that I would not experience good customer service as the leadership exemplified by the manager was less than satisfactory. In most cases, the actions of employees is a reflection of the leader. As I stated earlier in this review, at one point in time, the quality of the food and service was satisfactory. I am confident that this could be the case again, but it starts at the top. There’s a saying, “praise makes you feel good, but critique makes you better.” While I’m 100% certain that I’ve spent my last dollar with this establishment, there’s still time to make major improvements so as not to lose business from others.
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damarcus ogletree
Good as ALWAYS . Nothing special to write about. I’m full & satisfied. Pizza good. Chicken Dippers could use some work. Service could be more friendly. Needs more smiling and energy from staff. That’s not a complaint it’s just my observation. Your boy The RIBOLOGIST IS OUT ✌ .
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Bobby Poole
Placed my order around 9pm tonight. I didn’t get a order confirmation or any info after ordering on the app, so I called the location and was told my order would be out for delivery in 5 minutes. Keep in mind I live about 5-7 minutes from the location, my order still haven’t arrived and it’s 10:20 pm tonight. After I called again over a hour later I was told my order was delivered to the wrong address. ♂️ just horrible
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Steve Murray
Your website stinks!!!!!!!!!!!
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Anna James
The pizza lacked sauce. It was dry and bland. Must have been a busy night. Took 3 hours to deliver with estimated time of delivery being off by 30 minutes. Please read the reviews before ordering.
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