Find your nearby Pizza Hut® at 2107 E. Hwy. 54 in Durham, NC. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Popular delivery, carry-out & dine-in chain known for pizza, wings & pasta, plus sides & desserts. Based on 624 reviews, the restaurant has received a rating of 3.1 stars. Price $
✔️ Dine-in ✔️ Curbside pickup ✔️ No-contact delivery
Address:
2107 NC-54, Durham, NC 27713
Phone: (919) 361-2728
Hours
| Tuesday | 10 AM–1 AM |
| Wednesday | 10 AM–1 AM |
| Thursday | 10 AM–1 AM |
| Friday | 10 AM–2 AM |
| Saturday | 10 AM–2 AM |
| Sunday | 10 AM–1 AM |
| Monday | 10 AM–1 AM |
Photo Gallery
Reviews
Douglas Heckart
This place is rough. How they get a 94 sanitation rating, I have no idea. It’s dark, sticky, smells bad, and is expensive. 12 wings and a drink for $30. I left and I can’t get the smell out of my nose. I was going to dine in, but I just couldn’t do it. There was literally bugs crawling on the floor. This place is in a great location and at 1230, prime lunch time, and there was one person. How do they make money? Seriously, I’ve been here 30 minutes at lunch and I was the only person to walk in.
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Edren Bell Entertainment
I placed an order through Uber Eats for a Big New Yorker meat lovers pizza with no cheese at all, extra sauce. I received a pizza covered in Parmesan cheese, of which I am severely allergic to any dairy product. I also put in the order notes specifically, “no cheese or Parmesan cheese on anything.” I called and reported the issue to Uber Eats who advised me to contact the store and request that they remake the order. I called this location and spoke to Ashley Simpson, the store manager, and explained the error with my order and that the food I received is inedible. I explained that I even put in the order detail notes no cheese. She tried to rationalize that selecting no cheese on the Uber eats app doesn’t remove the Parmesan mixture used on the Big New Yorker and that they do not get any notes when the orders come through. To which I inquired, “what is Parmesan? Isn’t that cheese?” After trying to get my food remade she began to yell at me, saying I needed to tell Uber Eats, which I had already done. She then hung up while I was talking. I called back, Ashley yelled at me, “Stop calling my store”, and hung up again. I proceeded to contact Pizza Hut Corporate and filed a complaint. I then went to the Pizza Hut location with my cousin to attempt to speak with someone different to resolve the situation. We waited at the desk for 2 minutes without being acknowledged. The music was turned up extremely loud as well. My cousin and I both stated, “excuse me,” trying to get the attention of someone to assist. It took my cousin yelling to get the attention of a worker, which happened to be Ashley, the manager. She came over after finishing boxing a pizza, and said, “she was the only one at the store working,” which if you are the manager why is your store staffed so poorly at this time. My cousin stated, “it would be nice if she would have welcomed us into the store and let us know someone would be with you shortly.” We began explaining the situation, and we immediately, Ashley took an elevated, defensive, and irritated tone of voice and attitude with us. She stated that she had the ticket, and again stated that marking no cheese on the app is separate from the Parmesan mixture, which is still cheese. We showed her the order on Uber Eats which shows “no pizza cheese, and no cheese,” which I indicated as the make sure anything I order is void of the substance. We asked her to remake the pizza as I cannot eat it at all. She refused, touting that I have to take up issues between Pizza Hut’s mistakes and Uber Eats system with Uber Eats. Also, she stated, that I should have put the no cheese request in the order notes. I reminded her that I did that, but by her own admission, they don’t receive those notes. So what good would it have done, as she showed that they don’t get these details. At this point, my cousin had enough of her unwillingness to help or correct the mistake, and asked for the General Manager’s information. Ashley stated that she was the General Manager. To which my cousin then asked for the Regional Manager’s information, which Ashley refused to provide. Ashley then said we could leave our information for the Regional Manager, which I complied with. I don’t appreciate the treatment I received and I will pursue this matter as far as I need to until it is understood that there are consequences for treating people with disrespect and inconsideration for an inconvenience. If I had eaten that pizza, I would have to go to the hospital, and they wouldn’t want to pick up that bill. Simply remaking the pizza would have solved this problem easily. If this is how Pizza Hut trains management to conduct business with customers, it is a far cry from acceptable. I don’t wish ill on anyone, but I definitely must say that I will certainly encourage people I know not to frequent this location. You never know who those customers know, one phone call from the person you chose to disrespect and not help could have major negative implications for you.
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Yolanda
I ordered a pan, veggie with extra cheese, no black olives yesterday and a personal pan cheese pizza. The pan came full of black olives. I hate black olives and was missing mushrooms. I called and the man asked me if I could come back in 10 minutes. I came back in 15. I called when I got there and he said he was on the way out. I waited another 15 minutes while entertaining my ASD toddler. I got home and the had to put the pizza back oven. There were a ton of barely cooked green peppers. The other toppings were scarce. The pizza definitely didn’t have extra cheese. I think they were also running low on sauce. I really feel like this pizza should’ve been almost perfect since it was the second one. The pizza was desert dry. I’m done with Pizza Hut. My childhood favorite is no more.
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Jacob Corey
Doesn’t accept coupon codes online and all the deals are bad. Pizza is sometimes slightly burned. Most expensive choice for pizza that’s not as good as their competitors. Curbside pickup takes so long that delivery might genuinely be faster sometimes. Probably not worth your time.
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Eric “Rabbit” Alexander
I pre-ordered for carryout on opening at 12. People for the place didn’t even show up till 12:30, the people working were wearing basketball shorts and tank tops and looked incredibly unprofessional, will never order from here again. I decided to leave and not wait for my food, what’s the point, it’s half an hour late. Second time I’ve had issues with this location.
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The Garrawills
The establishment is very dirty. Floors look as if they hadn’t been properly cleaned in months. I stood there for 10 minutes waiting for my order that I placed online that she had been ready when I walked in. The staff walked back and forth a failed to greet any of the other customers and I. I even spoke up to ask if anyone was running the front area and they just looked up at me and said nothing. After waiting, I finally received my food, none of the purchased sauces were in the big box, the pizza and the cheese sticks was burnt on one half, and part of the cinnamon sticks were mushed because they were properly placed in the box. I decided to take the order anyone, because based on the attitudes of the staff, who knows what would have happened to my food if I would have asked them to remake it. I would rather drive across town to a different location than to ever spend my money here again. If 0 stars were possible, that’s exactly what they would receive. This place needs corporate intervention.
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Yevette B.
Don’t waste your money! Manager is nasty, employees are slow taking your orders, making your food, and workers look disheveled. The manager actually screamed at me because she didn’t want to remake 2 pizzas. Take at a look at these photos…would you eat it? Be careful if you decide to eat here, but I advise you to spend your hard earned money somewhere else!
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John Price
I’ve hesitated ordering here given there’s as many 1 as there are 5* reviews but decided to do give it a try today. Placed the order online for pickup. It was ready on time, no issues. Not sure how I feel about the sauce but I guess the recipe has changed over the years.
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beth thomas
5 years ago I gave this same location 5 stars. Today, I threw that trash away! It was so bad! So much sauce the bread was like dough. And it taste completely different. Processed. I hate the change pizza hut made to their crust!
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Aaron Franich
I haven’t had pizza hut in about 5 years since the store in my hometown left, when I discovered this location I was worried of change, but I was wrong! The food is amazing and I only waited 10 minutes for my food even tho there was only 2 people working! Their hospitality was on point and I can’t wait to come back and see them again!
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