Jack in the Box has always been the place for those who live outside the box. Where you can try new things and order what you want when you want it, while always getting it fast, hot and fresh. If you love the classics, burgers make up the core of our menu with the signature Jumbo Jack®, Ultimate Cheeseburger, the Buttery Jack™ and the Sourdough Jack® on our trademark toasted sourdough. If you seek good value, we offer Jack’s Deals with our famous two tacos, chicken nuggets, Jr. Bacon Cheeseburger and more. We don’t dictate cravings. We serve our full menu, including breakfast, all day every day. Want a burger for breakfast or breakfast sandwich for dinner? You got it.
Burgers, chicken, tacos & breakfast items fill out the menu at this fast-food chain. Based on 334 reviews, the restaurant has received a rating of 3.7 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ No-contact delivery

Address:
1875 Valley Ave, Pleasanton, CA 94566
Phone: (925) 485-6021
Website:
Hours
| Friday |
6 AM–10 PM |
| Saturday |
6 AM–10 PM |
| Sunday |
6 AM–10 PM |
| Monday
(Labor Day)
|
6 AM–10 PM
Hours might differ
|
| Tuesday |
6 AM–10 PM |
| Wednesday |
6 AM–10 PM |
| Thursday |
6 AM–10 PM |
Menu
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Photo Gallery
Reviews
Katie B
i came here dec 17th and i have never felt so disrespected by a customer service personnel. the young man was very hard working and tried his best to be nice. on the other hand, the elderly short latina kitchen lady with big hoops was very rude and talked bad about us in spanish right in front of us. mind you my whole family looks mexican but ok whatever…. what had happened was we arrived there around 6 pm. usually jack in the box is my last choice because i have had bad experiences in the past. but the young man took our order. he didn’t know that the kitchen lady “forgot” to turn on the milkshake machine so we waited like 15 mins for a milkshake. the elderly lady was too busy socializing with other customers and bringing them free food. i think they might’ve been her close friends ot family. but anyways we went back to order food at 7pm. she said they were “too busy” to take our order and that we needed to go thru the drive thru if we wanted anything. and we explained to the young man that we had a flat tire and we couldn’t go thru the drive thru. the lady tells him in spanish “tell them it’s not my problem. tell them to leave because i don’t care and i’m tired” but as soon as we left she brought MORE food out to those customers mentioned earlier. this type of behavior is unacceptable and she should be retrained on how to be nice to people, or atleast not talk bad about them right in front of them.
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sherri Jarrow
This use to be my favorite Jack n the box. Not anymore cause the quality of food have went down. The crispy chicken wrap was burnt and more tortilla than lettuce. Chicken snack fries was good but chicken was burnt. Disappointed in the quality of food cause the food use to be better than it has been on my two recent trips.
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Johanna D
9:20 and the doors are locked drive thru closed.. why does the door say yall close at 12am dining room and 10pm drive thru if yall are just gonna lock up and shut down at 9 something
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PAY-IT-FORWARD PRODUCTIONS
Great location. Always busy. Food quality is on par with corporate expectation.
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Nathan W.
I have been going to this jack in the box for a little less than a year now. The food tastes exceptional. The staff are pretty friendly. But the service will often get something wrong with my order. For example, Thrice in a row, they forgot to give me the sauce for my Heinz dip and crunch bacon cheeseburger (this item is off sale now). Other times I will ask for my iced tea to be sweetened, and I will get it unsweetened. I like my tacos with easy (less) taco sauce, but I’ll usually get extra. Lately, I’ve been asking for the sauce separately and adding it myself.
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Matt Byrom
Fine food and would give 4 stars for just that, but lost a star due to questionable customer service. I placed my order on the mobile app and customized my burger, but the worker wanted to confirm I did in fact want the two sauces I said I did. Obviously if I’m customizing the burger toppings on the app I want the burger made that way. So that was an unfortunate waste of time.
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Richard Santos
Always a great value for the money, friendly and competant workers.
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Gary Rodrigues
I dont like how they automatically super-sized meals.
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Chris Chu
Great drive thru service! Same usual delicious affordable food
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Nathan K.
These guys have staff with a EXCELLENT friendly attitude. (Dante, Armando 11/9/2016). I know that may be a weird metric for a fast food restaurant, but the food is fine (well, heart-attack worthy) so a little something like a cheerful face and chipper attitude is VERY welcome!
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