Counter-serve chain specializing in sub & club sandwiches, plus signature potato chips. Based on 141 reviews, the restaurant has received a rating of 3.0 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ No-contact delivery
Address:
2451 2nd St #3, Coralville, IA 52241
Phone: (319) 466-7441
Hours
| Sunday | 10:30 AM–8 PM |
| Monday
(Labor Day)
|
10:30 AM–8 PM
Hours might differ
|
| Tuesday | 10:30 AM–8 PM |
| Wednesday | 10:30 AM–8 PM |
| Thursday | 10:30 AM–8 PM |
| Friday | 10:30 AM–8 PM |
| Saturday | 10:30 AM–8 PM |
Reviews
Raechel Popek
Went in today and there was a delay with getting my order (something that wasn’t the fault of anyone in the restaurant – there was a computer outage). Steve, who I believe was the MOD, and Bud demonstrated excellent customer service and ensured all the customers impacted by the outage were well taken care of. On top of that, the food was great. Looking forward to returning to this location.
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A N
Front door not open, one car only in front of us at window and I have to wait 5 minutes to place an order (all no big deal until now!) 2 sandwiches ordered and we get home and both are incorrect! Tabitha at the drive thru was super rude and it showed how much she hates her job! I asked for a slim 4 and asked to add lettuce, and her response was “I cannot do that.” You literally have all the power to do anything for a customer for their sandwich and this is what you say to one?!!! I mentioned that I will pay for the lettuce and her response again was “I cannot add anything to that!” But she suggested that I order a regular 4 and I have to explain that it is for my little kids and all they want is Turkey, lettuce, and bread! I literally told her that they don’t want cheese, tomatoes and mayo so it doesn’t make sense to do that! We get home and my beach club is missing all the turkey meat (not the only reviewer that has posted this) and my kids sandwich has everything including being charged a $1.00 for extra cheese when I clearly told her they don’t want all that! You have the power to f-up one’s order so bad, have a five gallon bucket as a tip jar in the window, but cannot provide the basic service??!! Just close the damn store or find more competent people to work! If I was the owner of this joint based on all the terrible reviews, I would work limited hours by myself until I could find people to do so! But then greed is a bad thing because your corporate office wants you to open so many more of these in 5 years when you cannot clearly run and manage one single one!
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Toni Cordell
Wow! The guy that took our order today was amazing! props to a well raised man! And taught employee!! I’m on a very restrictive diet due to health! He counted calories and told me the health info I needed and accommodated me!! He EVEN counted all the bags of chips for me to see if I could have a bag with my numbers!!!! I wasn’t upset when I declined the option! He said he’s going through it, too!!! I love people like this!! Props to him! For being a great human! And props to Jimmy John’s for hiring a nice young real gentleman! I am sad I didn’t get his name for this recognition! I hope he sees THIS! And his boss sees it! He needs rewarded for his choices and good work!
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David Featherstun
There was no sign in drive thru about not taking cash over a 20. All I had was a 50. Common sense people, if that is all they have, then look at it and make a decision. Wasting everyone’s time isn’t the way.
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Mel Buckhahn
This location is the absolute worst. A couple weeks ago I ordered online and it took over an hour for my meal to delivered. Today, I leave work to pick up instead to not have that happen again only to have NO MEAT on my sandwich. The only reason for two stars is because they gave me a refund.
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Shane Zahs
I come here alot today on 05/5/2023 worker working drive through kept saying is that all? Then sense i didnt even get to say what i want on my sandwich he then said Jesus christ after i asked for a drink rude never coming back get a new job if u dont like taking orders
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Amanda Bradley
Ordered for delivery and they never notified me my food was on the way called or even knocked on my door. So they took my food I paid for back to the store and are refusing to send out another driver or give me a refund
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Brandon Carr
I appreciate the “freaky fast” sandwich making, but don’t try to add anything special. I asked for lettuce on a sandwich that didn’t normally have one, and it was obviously a HUGE inconvenience. ♂️
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B
Not taking drive through orders past two days..is there a shortage of workers?? don’t understand. Will revised the review when they get it together
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Tyler H
Ordered online and it took them OVER an hour to get it to me. I called at the 50 minute mark asking what the status was and was put on hold for five minutes. Then when the person came back said “I can give you twelve dollars off your next order”. I just wanted my food at that point. It’s always something like this at this location. I have never gotten my food sooner than a half an hour after ordering. So like. If you don’t mind waiting that’s cool! But I’d avoid this location
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