Louisiana-inspired fast-food chain known for its spicy fried chicken, biscuits & sides. Based on 102 reviews, the restaurant has received a rating of 2.9 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
7980 Brewerton Rd, Cicero, NY 13039
Phone: (315) 288-4636
Hours
| Tuesday | 10:30 AM–10:30 PM |
| Wednesday | 10:30 AM–10:30 PM |
| Thursday | 10:30 AM–10:30 PM |
| Friday | 10:30 AM–10:30 PM |
| Saturday | 10:30 AM–10:30 PM |
| Sunday | 10:30 AM–10:30 PM |
| Monday | 10:30 AM–10:30 PM |
Menu
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Reviews
Stephen Mitchell
Service was less than desirable in a warm, clean, and (mostly) organized setting. The manager informed us they were out of blackened chicken, Cole Slaw, and Sweet Tea at 1 o’clock on Christmas Eve. There were 3 people working and the restaurant was empty, but we had to ask for lids for our cups because there weren’t any stocked. Manager kept telling cars in Drive-Thru there were only 2 people working, but by my count there were 3. They locked the doors after they turned away the gentleman behind us because they had no gift cards to sell.
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Kimberlain O’Driscoll
I went to the drive through on August 1st. The employee told me through the speaker that she was the only one there, so I’d have to come inside. I left. My thought was the food could not be good if only one person is doing everything. I ran an errand. On my way back, I saw cars at the drive through. I figured more employees showed up, so I took a chance. The cars in line weren’t going anywhere. Nobody was even talking to them. I had to wait for the person in front of me to pull forward so I could leave. I love Popeye’s chicken, and I was one of your regular customers. You lost me forever. I’ll never go back.
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Paul Fritzen
The wife & I were on a time schedule, so when the popular local chicken restaurant up the street told us it would be 30 minutes to get a table, we decided to come here instead. I had never been to this particular Popeyes location, but I have always had a good experience at the others around town. Turns out we should have waited for that table.
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MsPrandsome
I was an employee at this Location for a little over a month. I just quit today. The general manager Richard and his manager wife Nadajah are lazy and disrespectful to their employees. They pretend like they care for the workers but they don’t. There was always an issue on my 5-11 shift. The trash is never taken out and the sink be over full of dishes. The fry/flour/ batter station be a total mess, the flour and batter have old raw chicken inside and he still sells the food. They never would set my shift up for success but expect me to set them up for success. They want their employees to pick up their slack, they also took the box of rags and wanted me to use dirty rags last night.
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Edward Lach
I was here for take out. I love Popeye’s! The best fried chicken hands down. I like the dark meat and here it’s not an issue getting all thighs for my order. And unlike KFC there’s no extra charges!
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Dorothy Baltz
I’m not sure what happened to this location over the past few months, but service has gone downhill. Now they are randomly closed, but still accept online orders, so I must wait now for a refund, although it was easy to request one on the app. This is so disappointing because I just love popeyes tenders.
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Gaffney “Gaffer” Family
This Popeyes was very clean & the staff were really friendly. The chicken, chicken sandwiches, cajun fries, mashed potatoes, and so much more were all very good. Popeyes has some of the best chicken out there.
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Brandon Druschel
Good food, abysmal service. Been there a few times and they usually take a very long time. This time, sat at the drive thru speaker for nearly ten minutes with absolutely no response. Just drove off at that point. Not worth my time.
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Andrew Witherell
Restaurant management is awful. Placed online order and waited in Lobby for an hour for food. Only having 2 or 3 workers scheduled to work on Friday dinner rush is unacceptable. Workers did not have training to give refunds for long wait times. Workers contacted Management for help during this chaotic rush by the 2 Workers on duty, and management did not answer the call for more help to be called in. The crew on duty did put effort in the orders but they were extremely overwhelmed. Not the Workers fault, this failure is due to terrible management. Will take a long time to try this location again.
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anson wang
I don’t understand why a well-known restaurant has no staff training, fights in front of customers, I ordered takeaway online, I was late for a full 35 minutes, unacceptable, will not go back
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