Long-running chain serving signature breakfast items & a variety of coffee drinks. Based on 737 reviews, the restaurant has received a rating of 3.8 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
1306 S Broadway, Lexington, KY 40504
Phone: (859) 523-2899
Hours
| Monday
(Labor Day)
|
5 AM–9 PM
Hours might differ
|
| Tuesday | 5 AM–9 PM |
| Wednesday | 5 AM–9 PM |
| Thursday | 5 AM–9 PM |
| Friday | 5 AM–9 PM |
| Saturday | 5 AM–9 PM |
| Sunday | 5 AM–9 PM |
Menu
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Photo Gallery
Reviews
Kayleyr Reeves
the workers gave us nothing but attitude from the second we pulled through up to the drive through. We had to pull forward to wait for our food and ended up going inside to check on it, the workers laughed and pointed at us from inside and told us to wait in the car. When they brought our food out a worker interrogated us saying she had already made the sandwich and was absurdly rude to us. I love Dunkin but I will not be going back to this location ever again. I shouldn’t be interrogated when I’m just trying to get my breakfast. Absolutely ridiculous.
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Marissa Price
Mobile ordered a 6 pack of donuts and was told they don’t carry what the app let me order from that location (which may not be their fault) but the iced sprinkle donuts also didn’t look as cute as the pictures and the jelly donut only had jelly in the center. It wasn’t as full as I’ve seen in other brands. Otherwise good. Staff was nice!
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Jordan
I never do reviews on anything but this needed one. The absolute worst dunkin I have ever been too. The food was cold, drink order was wrong (multiple times I’ve been there), and the woman who was working the drive through window was very rude, basically the the food at me and slammed the window. Definitely need better employees at this location
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Lauren Baker
very disappointed i didn’t get what i ordered through the app, which was an iced coffee with cold foam. i show up and in the drive through the worker tells me they don’t have cold foam there. then why did i pay extra for it in the app and why am i not getting refunded for that
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Hannah-Rose Bissmeyer
I have been going here before heading into work for about a month. The staff has consistently been very friendly. I get an iced coffee every morning and it has always been delicious. If you are just going for a coffee and a doughnut 10/10, you’ll have a great time!
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Rhonda Gatlin
Went through drive through…ordered mocha latte, little on sweet side, NO FOAM. When I got my drink, I could feel that the cup was extremely light. I removed the lid and put my finger in and measured about 2 inches of foam. I put the lid back and gave my drink back and asked to have my coffee fixed. The manager came to “fix” it…placed the cup under a nozzle and pretended to push a dispenser button, replaced the lid and handed it back to me. I left…did NOT touch the cup for approximately 10 minutes to let the foam dissolve…took a picture(attached). I will NEVER revisit this store!
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Tom Healy
Tried to use a coupon for a medium signature latte and was told I couldn’t use it even though it said any medium signature latte for $3 and when I asked for it to be fixed they had no idea what I was talking about even though I showed them the app. U knowledgeable staff of their own product. Not a happy customer will not be returning
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James Tipton
Ordered some donuts and two bagels not the first time we’ve had problems one time or bagels were burnt but nobody seem to care they didn’t even get the order right this time and they wanted me to drive completely around the building and order again so I told them forget it. I’ll spend my money elsewhere third times a charm. I guess I should’ve knew better not to say that they don’t have some good workers, but management needs to step up, because when they keep messing your order up and giving you burnt product and then act like they don’t even care that is beyond acceptable good luck Dunkin’ Donuts and good buy.
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Le cagee
GREAT service! Tasty vegetarian options – avocado toast no bacon is bueno!, everything bagel bites, jelly donut and black coffee all very good. It’s worth the drive from across town. $20 here = $35 at the bucks
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Mark Neff
Visiting my mother in Lexington, I walked to Dunkin to get her iced coffee and donuts and two store employees were extremely patient and assisting as I made my beverage and donuts choices. My mother enjoyed the flavor or both! Wishing you satisfaction during your visit there!
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