Fast-food outlet serving up namesake root beer, plus burgers, chicken & fries. Based on 138 reviews, the restaurant has received a rating of 3.6 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
2325 S 1st St, Yakima, WA 98903
Phone: (509) 469-8840
Hours
| Thursday | 10:30 AM–9 PM |
| Friday | 10:30 AM–9 PM |
| Saturday | 10:30 AM–9 PM |
| Sunday | 10:30 AM–9 PM |
| Monday | 10:30 AM–9 PM |
| Tuesday | 10:30 AM–9 PM |
| Wednesday | 10:30 AM–9 PM |
Reviews
Donald Pickard
5 of us went in for dinner together. We all ordered chicken pot pies and paid individually. Three of us were served while the other two of us waited, and waited. I went to the counter and asked if they had forgotten about us, as the others were served right away. I was told that the pies took 25 minutes to cook why didn’t they tell me at the time of my order? So three of us are their pies while we watched. When they were finished eating, we finally got our food. I spoke to two employees about this and got a small “sorry”, acting like they did not care.
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Barb Wire
The cashier was really nice, let me swap my soda in my combo meal for a root beer float. Food was pretty good too.
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Anon Ymous
Went to drive thru. Asked for no ice in my drink. Got ice. My fries were cold, asked for hot ones, they said it’d be 3 min and to pull around, I said I’d wait here, ( if you’ve been here, you’d know to turn into their parking lot from drive thru, you’d have to take a left onto the busiest road). Got my fries. Got no receipt and no smiles. Why is customer service so difficult??
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Trisha Pearsall
My fiance and I came here today, got 2 medium rootbeer floats. Both had barely any ice cream and was half full of rootbeer. The rootbeer was also watered down.. it was horrible. Total dissatisfaction.
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Sandra Gonzales
First time going through since places have been opening. Great service. Was awesome not being rushed.
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Anna Shipps
We drove up through the drive through, the girl kept asking over and over again, “what does the number say on your screen?!” It was blank by the way.. She wasn’t listening. Finally we order. We go through and realize popcorn chicken was ordered and she offered and gave no dipping sauce, as well as no silver wear for the mashed potatoes and no napkins. To make matters worse, the hot dog we ordered was cold. So my mother parked, went in to retrieve the items and use the bathroom. The bathrooms were disgusting and had no seat covers available. They also did not have any paper towels in the bathroom… When my mother retrieved the missing items, the girl was not apologetic or even polite, even though she was the one who served us through the drive through. Come on get it together… I would be highly embarrassed to own this establishment.
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Vincent
This place has decent food but the staff doesn’t seem to care whether or not you’re happy. It’s good for a quick bite but don’t be surprised if the service isn’t where you want it to be. The food however, was fresh and hot when it got to me.
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Janice Ancell
Ordered 2 Crispy chicken sandwiches
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janice Patterson
If I could give a negative star I would. I’ve gone 3xs. Extremely rude!! I spoke with the manager one time..and heard the girls laughing at her!! I’m looking for the general managers number. Horrible food. Floats are great
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Sheena Simmons
This place was filthy inside. Every seat and every surface was covered with smears and food crumbs. Garbages were overflowing. My husband actually dumped his food and commented, “If it’s this bad where we sit to eat, I don’t even want to know what the food prep area is like.”
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