Louisiana-inspired fast-food chain known for its spicy fried chicken, biscuits & sides. Based on 521 reviews, the restaurant has received a rating of 3.6 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
500 Baltimore Pike, Bel Air, MD 21014
Phone: (443) 567-5478
Hours
| Monday
(Labor Day)
|
10 AM–12 AM
Hours might differ
|
| Tuesday | 10 AM–12 AM |
| Wednesday | 10 AM–12 AM |
| Thursday | 10 AM–12 AM |
| Friday | 10 AM–12 AM |
| Saturday | 10 AM–12 AM |
| Sunday | 10 AM–12 AM |
Menu
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Photo Gallery
Reviews
Jason Michael
I would like to start by saying that generally I don’t enjoy posting reviews, but when you deserve a low rating you earn it! I ordered a ten piece chicken dinner, 5 piece chicken tender meal, and red beans through the Popeyes app and paid in full. When I arrived and asked to pick up order 41 the cashier refused to give me my order without verification of my receipt. I showed the email receipt to the cashier and he was perplexed and hesitating to provide me the order. I asked if there was a problem cashier said no and gave me my order. Upon getting home I found that I was cheated a piece of chicken in the 10 piece chicken order. Service like this is inexcusable! When you pay $45.00 for chicken you expect to receive your order correct; 10 pieces not 9. Very dissatisfied customer.
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Michael K. (Mike)
The atmosphere is only three stars because come on it’s a fast food restaurant you don’t come here for the atmosphere. My review is specifically for the shrimp. I was pleasantly surprised it was not some small can shrimp that had been breaded. This was tails on shrimp and it was very good. The sides with it we’re good as well and of course the biscuits are.
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Michael Zulauf
If the manager that is working there tonight 7/27/23 worked for me he would be fired immediately. I spent an hour driving back and forth after being given the wrong order. My wife placed it and paid for it so I was just picking it up. The food I picked up after giving them my name, paid for it and drove home was the wrong order. Drove back again to pick up my now cold order, and was told he would not reimburse me for the wrong food I was given unless I had the food they gave me. Question is. Are they gonna serve that to someone else? So I gave them there wrong order back and got my cold filet and crabcake. As a business owner I don’t expect anything for free, but customer satisfaction is what I expect from my employees and the gentleman there was very disappointing and should NOT be in a managers position. I love this place and the food but with a manager like that I can see why there are flaws. I hope they loose him for a real manager.
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ELM
I’ve been a big Popeyes fan for some time and have wandered into quite a few establishments over the years. This one was clean, well organized, and produced a very good product. Had 2-piece meal, spicey with cajun fries, and left very satisfied.
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Lenny Pierce
The chicken and everything else they serve is really good. The staff at this one aren’t as “friendly” as one might expect from a place like this but they weren’t disrespectful or anything. The atmosphere is along the lines of get your food and get out.
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Roger Wilber
The food is very good but the accuracy of the bill is not and the one time I needed a manager I got someone who mumbled excuses and was not helpful. If you’re Catholic during lent don’t expect them to ever have the fish and expect then to substitute chicken for the fish on online orders without notice and refuse to make it right. Their pies are to die for.
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Amanda Sweigart
I dont do reviews often but when a “manager” answers with just hello and is rude from the get go puts a sour taste in my mouth. I get its just mac and cheese but it’s the point how you’re treating someone who’s a paying customer. To hang up on me and to answer the second time again just hello vs where I’m calling. I get its fast food but some respect to the customer goes a long way. (Specially if they are trying their hardest not to be rude.)
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Lisa Clark
I am so upset with Popeyes. When you place an order they never give you what your order. I ordered a blacken chicken combo with fries & chilled mango. I also ordered mango lemonade 6 pc honey barbecue chicken with 3 strawberry biscuits. Added 2 more strawberry biscuit with a mango lemonade chilled. I rec’d chicken sandwiches, 2 drinks, 2 biscuit. STAY CLEAR OF THIS PLACE AND PEOPLE DONT UNDERSTAND THE LANGUAGE VERY WELL!!!!!! UPSET
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Brandt Penner
Refused refund for food not received. Told me to take it up with door dash even though door dash was not involved. No one picked up the phone for over 5 minutes. Had attitude from the start of conversation.
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Richard Watson
The dining area was spotless. Kudos to the staff for the cleanliness. We tried the fish sandwiches. They were good sized and Cooked just right.
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