Counter-serve chain specializing in sub & club sandwiches, plus signature potato chips. Based on 204 reviews, the restaurant has received a rating of 3.7 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ No-contact delivery
Address:
2751 E Beltline Ave SE, Grand Rapids, MI 49546
Phone: (616) 285-4700
Hours
| Monday
(Labor Day)
|
10 AM–10 PM
Hours might differ
|
| Tuesday | 10 AM–10 PM |
| Wednesday | 10 AM–10 PM |
| Thursday | 10 AM–10 PM |
| Friday | 10 AM–10 PM |
| Saturday | 10 AM–10 PM |
| Sunday | 10 AM–10 PM |
Photo Gallery
Reviews
Kate Dietz
They are always fast when I order delivery and I have never had them get my order wrong. My only complaint is with the price and how they assemble their subs.
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Anthony Guyton
I ordered a number 5 and had a very specific order(ez salami, no cap, ez oregano, ez sauce, no lettuce or tomoato add Dijon). The first day they missed the Dijon completely and called back told them there was no Dijon and we exchanged the sandwich no biggie. Next day there is little to no dijon(I order the same every time) and I call and tell them the issue and the lady made it seem difficult so I said “I will order a whole new one because I want to add a cookie” and she tells me they’d rather not so she agrees to send the sandwich in exchange. I get a call back(missed call) and on my voicemail the guy says I can never order from there again. I go up there show them and have a picture and they just look at me and said “the GM is not here” I said ok can you call? They said they couldn’t. So I asked ok can I get another sandwich? Mind you I paid about $15 with a 20% tip(always) but the guy says he can’t so I asked can I get a refund? He says he can’t so basically I paid for a sandwich I didn’t eat because of how it was made and couldn’t even get my money back. Worst thing is I even offered to pay for a new one. I don’t know if it’s my skin or what but I worked in Jimmy johns for years as an African American and things aren’t as they appear on commercials or when you walk in and they give their greet. I was livid and was so calm but now no one wants to respond. Even called corporate and left a message. No response. It’s also crazy you guys replied to every Caucasian(no disrespect) for most reviews trying to help solve their problem but would not acknowledge the money I’ve spent. That’s insane
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Robert Ham
Less than 2 miles from 2 locations and neither will allow my address for delivery. It’s a major apartment and residential neighborhood less than 2 miles. Wow JJ’s horrible service if you can’t delivery within 2 miles. Seems suspect. Maybe whoever manages the GPS locations for delivery maps or whatever that job would be needs to be replaced.
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Rebecca Leonard
I have ordered from this location a couple times. The ham is always slimy / sweaty. I’ve gotten sick twice after ordering from here. I don’t have this issue at other locations. Please get fresh ham!!!
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Jack
By far the most superior Jimmy Johns there is no other store compares its not even close. Bread? Fresh. Mayo? On the bread. Deliveries? Efficient. Every bad review of this store is quite honestly, fake news
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James Enter
The manager at this place is horrible customer service they are a rotten person and they do not do their job correctly
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Faith Huisman
Delish. Lexi is the best. Get the kickin’ ranch with the BBQ chips, you won’t regret it.
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Gloria Alberta
The bread is so good. They are fast and friendly. Some of the subs don’t have a huge amount of meat, but you can order double meat. The specialty sandwiches are generous. If you order off the app, you can get some good deals.
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Damian Drennen
This location has amazing customer service. I placed an online order with a substitute, and was called within about a min just to confirm. Super pleasant, very timely. Excellent above and beyond customer service. Really great job.
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Shane Haff
Come to thus location twice a week or more. The workers are super friendly and are super fast. I even enjoy chatting while I’m waiting. Zack is the kind of worker you want working for your company. Tip notch employee
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