Health-conscious cafe chain featuring a menu of custom smoothies, sandwiches & wraps. Based on 248 reviews, the restaurant has received a rating of 3.4 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ No-contact delivery
Address:
885 W Eisenhower Pkwy, Ann Arbor, MI 48103
Phone: (734) 882-2971
Hours
| Monday
(Labor Day)
|
7 AM–9 PM
Hours might differ
|
| Tuesday | 7 AM–9 PM |
| Wednesday | 7 AM–9 PM |
| Thursday | 7 AM–9 PM |
| Friday | 7 AM–9 PM |
| Saturday | 7 AM–9 PM |
| Sunday | 9 AM–8 PM |
Menu
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Photo Gallery
Reviews
Yummy Treats
I would give no stars if I could. The mango got the star. Not this restaurant. I just got off of the phone with the shift lead at 4:02p on 8/16/23, who is currently working. I ordered two mango smoothies. I ordered them through the Tropical Smoothie App. I am a first time customer to this location. I spoke with the shift leas who told me that she was in charge. I expressed to her my concerns and dissatisfaction for not receiving straws for my order. I told her when one decides to order from an establishment such as this quite naturally you should expect to receive straws, after all it is a smoothie business. Especially if you ordered using delivery like I did. Nothing upsets a customer more than ordering food from a restaurant and not having utensils, napkins, straws or condiments or the requested meal you decided to order. Well, I’m this case I was not left being satisfied as a consumer. After speaking to the shift lead she said what do you want me to do? I responded please send me some straws, appease or appeal to me by giving me a reason to want to shop at or buy from this location again. I suggested, a free smoothie on my next visit no matter the size, give me two flavored straws if you do not have regular straws, something…I was nice enough to not ask for a refund. I said if you valued me as a customer please give me a reason to return with my business for this establishment. She was very rude, inconsiderate, incompetent, nonchalant and horrible at her job. Her attitude was as trash. Why ask what do I want you to do and I tell you and you completely ignore me and act and treat me as if I didn’t matter as a customer who just ordered a delivery of two smoothies but received no straws. I do not feel that my expectations were not feasible. She could have very well took down my name and number apologized and rectified the situation by offering me something. She gave me nothing and asking what do you want me to do should not have been treated like a rhetorical question.
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James TM
The cashier walks up with a cup full of pineapple in her hand and was eating it while she took my order. My smoothie was not fully blended and had chunks in it. I ordered a wrap with premium side that I did not eat as I was too nervous due to the massive amounts of mold on my sweet potatoes. I DO NOT RECOMMEND EATING HERE!
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Mace Nanoro
I order lunch here somewhat often, and order online through their app to pick it up myself. Normally, things are fine, but today it seems the supervisor who was on staff (indicated by an employee on break at the time, who was visibly frustrated with her coworkers, for reasons I could see, and said she was contacting the assistant manager about it, she seemed more competent in her behavior than the supervisor was) at 1:40-2:10pm when I was there on March 30th, 2023.
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Maurielle C
Just your average, if not, less than average Tropical Smoothie location. Employees are not friendly and the food is mediocre at best.. would not recommend this location. There are others in downtown Ann Arbor that will suffice.
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gaurish sharma
The smoothie was basically ice and barely fruit in there. I had smoothie from a different location just a day before and it was way much better
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Rebekah Duhaime
There were five employees working, but only one making food. Many customers were standing around waiting on food items while the four other employees weren’t helping the food production. You can see their open tickets on the screens, and the food one was full of tickets and the smoothie one was empty.
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Maryam Shulgan
DO NOT GO HERE.
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William Beavers
The Flatbread was good the smoothie was OK, and the chips sucked. I asked for water with my meal, and I was charged $.75 for tap water, and then they wanted a tip!
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Bailey Makowski
Ghet. Rude as all get out. Not properly trained. I read reviews before coming and knew I wasn’t going to get the best of service. But then they completely made my sandwich wrong. I ordered a flatbread and got some type of pita bread with the ranch I told to leave out because I can’t have dairy. Hands down the worst.
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Kristen H
waited 40+ minutes for a mobile order that they kept “forgetting”. plenty of staff were goofing off, talking, while only one girl seemed to actually be making orders and answering calls. how hard can it be to make a flatbread when you have 5-6 employees and barely any other customers? I ended up asking for a refund after waiting so long. absolutely horrible customer service, will not be going back
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