Based on 104 reviews, the restaurant has received a rating of 3.0 stars. Price
✔️ Takeout ✔️ Delivery
Address:
3235 Old Washington Rd Suite 112, Waldorf, MD 20602
Phone: (240) 585-7656
Social Profile: 
Hours
| Monday
(Labor Day)
|
11 AM–9 PM
Hours might differ
|
| Tuesday | 11 AM–9 PM |
| Wednesday | 11 AM–9 PM |
| Thursday | 11 AM–10 PM |
| Friday | 11 AM–10 PM |
| Saturday | 10 AM–10 PM |
| Sunday | 10 AM–9 PM |
Reviews
Ste Joh
I use to order regularly and even paid the monthly membership fee until they changed their service to exclude my whole town without ANY notice. So suddenly I’m paying a membership fee for a company that won’t deliver to my address! I sent SEVERAL emails asking if the company was even still in business because all their website said was “unavailable” when I tried to order. No response, no explanation, and no attempt to refund me my useless membership fee. Completely unprofessional.
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Justine Vild
I live in TN. Somehow I ordered food through Food Scooter from Red Robin for pickup. It was quite easy to do. I can’t tell you if this order was through Red Robin or Food Scooter, I just did it through Google. Anyway, when I realized the mistake (which was immediately), I tried contacting Red Robin to cancel. I was on hold for 45 minutes (in which my order pickup time had already come and gone). Absolutely asinine. When I finally got through, Red Robin told me they could not find my order. My credit card showed the charge pending. I contacted Food Scooter and left a message. Someone named Debbie called me back (it might have been the next day) and I explained the situation. She said she would talk to her boss and get back to me. She did indeed call me back and left me a message saying she talked to her boss and that I should see a refund in 3 days. It was only $40 but for food I never got to taste. Lol My money was credited back to my card. So, all that said, I don’t know much about Food Scooter except they seem to be an honest company with good customer service. If I lived in MD, I’d use them again. And thanks Debbie for getting me my money back!
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Miss Kim
Never Again!!! No food delivered…no response after calling and submiting forms to be contacted…no nothing! Complete waste of time and money.
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Joyce D
We’ve had many meals delivered by the Food Scooter based in Waldorf. Usually it goes smoothly, we get what we ordered, and it’s either on time or close enough to being on time. However we didn’t get all of what we ordered this last time, but when I reported it, they had no trouble with going back to the restaurant and getting the missed item. They made the mistake right and that deserves kudos. Thank you!
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Carolyn Fisher
I ordered a few weeks ago. The order came an hour late and was completely wrong. After over an hour on the phone they determined there was nothing they could do because the restaurant was closing soon. Manager was VERY rude. Decided to give them another try thinking it was just a bad night. Nope. Ordered this afternoon. Got a call right before it was to be delivered. They “weren’t sure” if they could deliver the order or not because they’re “too busy.” I asked to just have it cancelled then and get my money back- because I was already charged. Nope. Can’t do that and can’t speak to the manager because she’s not avil…..
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James Lindsay
Never had a bad experience with food scooter before today. I ordered dinner at 650and received a confirmation number and an expected delivery time. After 20-30 minutes of waiting past the delivery time I tried to use the number provided under the contact us tab and could bot get ahold of anyone despite their closing time being over an hour later. I returned to the contacts tab and tried to submit a message in regard to my order and once I clicked the submit button an error code popped up. If I’d known this would be such a hassle I would have drive to the restaurant and pick up the food myself. I’m still not sure if or when we will be refunded for our order. Don’t waste your time with food scooter just use a more reliable app like Uber eats or DoorDash.
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Sylvia Walker
No Quality Control and NO CUSTOMER SERVICE. They did not deliver my complete order..the meal not delivered was for a crying child-after the first hour, we made him something else. I was told the manager was too busy to speak with me…after trying to resolve the issue for 2 hours on the phone with the new employee, I requested a refund. I was told NO-NO CUSTOMER SERVICE. Also, I was told the drivers are instructed not to check the order, just deliver what they pick up-NO QUALITY CONTROL…BE CAREFUL, AFTER YOU PAY, YOU ARE AT FOOD SCOOTER’S MERCY. NEVER AGAIN.
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Dale Hughes
Ok…. My family and I have been using foodscooter for several years. When the first started, they were pretty good. However; over the last 18 months or so, specifically over the last year; they have been terrible. The last few times have been the absolute worst and today made me realize that I won’t be using them again.
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Renee Nelson
Never EVER use food scooter. This is the second time I’ve had issues with this place. I ordered food. They waited until after my food was supposed to be to my house (which was over an hour later) to say that the drivers car broke down and they have to get the place to remake our food. I then found out that was a lie when after another hour passed I called and they said no one had to remake my food. The food was never made. The driver puts in the order. Soooo if the driver never mad it to the restaurant why did it take so long for someone to contact me. I got my food 3 hours after I put in the order smh
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Sharon Johnson
I’ve used Doordash and Grubhub before and never ever had a problem with delivery or being charged more money like I did with Food Scooter. Placed order at 5:20pm food was delivered after 7pm after I called to ask about my cold food. Authorized one price to be paid but checked my bank account to find out I was charged way more than I was supposed to be. Will not use this service again.
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