Eddie
This is the first location I have visited. I ordered online and arrived a few minutes after my scheduled time. The order was ready for pick up and the service was great. Yhe representative were attentive and service was great. The western bacon bbq fatburger, fat fries and cookies and cream shake with whip cream was very satisfying and worth it. I would recommend this location if you’re around the area.
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EARL Online
Food is ok, quality of the food taste a little bit frozen meat and does not feel like fresh meat. But its not bad. The price is a bit pricey for the price. People are very friendly and nice.
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Harlan Stoneham
Excellent staff from the cashier’s to the cooks to to management! This location, great team!
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Steve Slater
Torrance location has closed and if having an urge had to go to Carson
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Stevyn B
Very pleasant staff, and the food was delicious. (As usual) I was lucky to beat the rush.
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Russell Mondy
Jose the manager and cashier was very accommodating, friendly and professional. This is now my Fatburger location. A beautiful store with ample televisions. Delicious.
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Andrea Ledoux
Great customer service. Very pleasant place to eat!
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Ron Prosky
Fat burger has pretty good food, but it’s just too expensive (thats why i gave 3 stars overall). I realize the burger is made to order, but so is In & Out, which charges $8 for a comparable combo that’s $12 here. Plus with a burger, once it’s topped with veggies and ketchup & mayo in a bun, the difference between one that was cooked 3 mins ago vs. one cooked 10 mins ago becomes almost negligable. Like I said, pretty good food but too expensive.
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WatchMeFixMyFace
We get home, both take bites of our burgers, and Diamond is immediately disgusted realizing she’s been given a meat burger. I rush to examine her burger, because the impossible burger does look a lot like a real burger. I don’t eat meat, so I can’t confirm whether or not they taste like one. But they sure don’t smell alike, which is how I determined, she really had been given a meat patty. Keeping in mind, it is now past 10 pm, we attempt to call the restaurant with the # given on the receipt, but it leads to a woman’s voicemail. I google it, and find the receipt has a digit wrong.. Hmm. So I call, I ask to speak with the manager, after being asked repeatedly what my call is regarding, and explaining that i’d only like to go over this issue once, a woman by the name of Daisy came to the phone. I ask if she is the manager, she says he isn’t in this late. i ask his name, she says it’s Jose. i ask who she is, she says she Daisy, the person in charge.I explained to Daisy what happened, and she told me the impossible burger looks like meat. I assured her the burger we were given is meat. she then asks the cook about the order who confirms they made 2 impossible burgers, and dismissively asks me what I want to do about it or what do I want her to do about it? She makes an assumption that I would be coming back in the direction of Carson the next day, and asks if I want to come then or if i’d like a future credit. She then asks if we ate the burger “then” realized it was meat, as if to say that we ate this burger and then tried complaining to get a free meal. By this time, i’m fuming, and trying my best to remain under control. Daisy says something to the effect of, giving a new sandwich or having us drive there again for a refund, are the only options. I couldn’t hold back anymore, her tone was too disrespectful for me to accept this as a simple human error and now I felt completely disregarded. So I told her, I guess that’s why I need to speak with Jose then, because he’d know what to do. Fast forward to today when i call asking to speak to Jose. I’m asked who I am and what my call is regarding. I give my name and explain that i’d like to speak with him. I’m asked again for what my call is regarding because he’s a little “tied up” at the grill. I ask if I should call back at another time, he says an hour. 2 hours later, I call back, ask again, am asked again who i am and why I’m calling. Give my name again, and i’m hung up on. This is the most off putting experience i’ve had with any restaurant in very long time. I only hope you monitor these phone lines so you can review these conversations and use them as a reference of “What not to do”. I’d just mentioned the restaurant to my sister who lives on the east coast, not even an hour before all of this happened. Telling her how she needs to try the impossible burger on her next visit. Boy was I made to regret that.
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