Woopty Doo
The female manager is extremely rude. This isn’t even an issue directed at me. If my kids were little I would be beyond angry because of her language. She was and is inappropriate to work in a place that small kids frequently go to…. Then again, I am expecting better coming from Newton Falls
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Debi Profitt
Messed up 1st order. No onions on cheeseburger with it smothered in ketchup. No lettuce or onions on big macs. All buns chewy. Fries overcooked. Went back for reorder. Got lettuce but still no onions. Cheeseburgers still smothered in ketchup.
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Lenore Campbell
Had a regular burger and french fries. Went thru the drive thru at lunch time. Employees were friendly and efficient. Burger was hot (and without onions and pickles as ordered ) and so were the fries. Very good!
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Nunya Binniss
The chances of you getting your order at the drive-through as ordered are the same as hitting the jackpot on Power Ball. The food is nothing short of appalling, and the prices now are the equivalent of eating at one of Chef Gordon Ramsay’s restaurants. Beware if you alter a sandwich when you order. I ordered a quarter pounder without the slivered onions but with the dehydrated onion bits like most of the other burgers have and they slopped a DISGUSTING amount all over it AND the box…no less than 2 HEAPING tablespoons of them. They DO NOT like to make sandwiches to your specifications. The girls at the drive-through are usually very nice, but the food quality is so appalling I just don’t eat here anymore. The “onion incident” was the last of 10,000 straws for me. Before that, though, I went for breakfast. I ordered an Egg McMuffin to take to my Mother, and two Sausage Biscuits with Egg, add Bacon. That’s it, nothing else. I left there $18.75 lighter. I could’ve ordered THREE FULL MEALS at Cinda’s Diner for that price, and would’ve been treated to FRESH, GOOD, AMISH COOKED BREAKFAST and would’ve been good for the next 8 meals with the amount of food I would’ve had. I honestly don’t know where the hell McDonald’s could have the unmitigated gall to charge almost $4.00 for TWO, VERY SMALL, STRIPS OF BACON that were added to my Sausage Biscuits with Egg (2 HALF strips per sandwich, each HALF strip being no more than MAYBE 2″ in length and so thin YOU CAN LITERALLY SEE THROUGH IT!!). While McDonald’s food quality has been disastrous the past several years, I’ve still always enjoyed the breakfast. But I will NEVER pay almost $20.00 for 3 breakfast sandwiches ever again. I had already all but stopped eating their lunch/dinner menu and now breakfast is out, too. Oh, and don’t be fooled by the Chicken McNuggets!! They may LOOK like the same thing from the 80s but they’re now only about HALF as “thick”. Yet, you’re paying DOUBLE what they used to cost. The fries are simply a lost cause anymore. IF you’re lucky enough to get ACTUALLY FRESH, HOT fries, they only fill them about half way. No longer do you get the overflowing fries. You get a portion that looks like someone already ate half of them. It USED TO BE that you could order them without salt and they’d have to make them fresh so you’d always have fresh fries when you ordered them that way. Now, I’m pretty certain that they just keep a festering pile to the side so they don’t have to make new ones for every “no salt” order. And, to top it off, “no salt” at McDonald’s apparently means ” slightly less salt (if you’re very lucky). You STILL get so much salt on them that you can actually see and feel it all over your fingers. Too bad for the people who have blood pressure problems or any kind of edema, you’re getting HEAPS of salt even when you ask for “no salt”. What can I say other than the Middlefield McDonald’s is, hands down, one of THE WORST McDonald’s you’re ever likely to encounter. These are not isolated, “one-off” occurrences. This McDonald’s has been a catastrophe for YEARS and it just keeps getting worse. Seriously, what you get is truly disgusting. One need only ask just what they do to your “food” that you DON’T see, ESPECIALLY people who special order something and don’t just accept the standard issue sandwich. Try it yourself, sometime. Just ask for extra mustard or something on a hamburger to see for yourself. They won’t give you a little extra mustard. They’ll empty the bottle on it. Extra pickles? You’ll have 8 ounces of pickles on a 1.6 ounce burger (and that’s BEFORE cooking…yes, they are ⅒ pound burgers except for the ¼ pounders). The fries will either be cold and soggy or will be like eating a dead twig from a tree. You just can’t make this stuff up! It is a rip-off from the moment you order, and boy does McDonald’s have “the con” MASTERED. The large fries “pocket” will contain the equivalent of a small fries of the 80s, the McNuggets are the same shapes and SEEM to be the same until you turn them to the side. NO!
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victory vday
Very typical McDonald’s experience. I walked in and got my Big Mac meal. There was nothing wrong with it, and the employee at the cashier was friendly. However, none of the tables were clean. I had to ask for a lysol rag so I could clean my own table. The floor was also sticky from a spoiled drink. They don’t have time to clean the restaurant. I get it and don’t really fault them for it, but if you don’t have the help you need, then close indoor dining .
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Jim H
People give this mcdonalds a hard time. 9/10 times here my food is right and it’s usually fresh. Their breakfast is always 5 star.
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Barbara Costanzo
At this McDonald’s, the person that took the money, was super nice. But the girl that gave us our food, was very cold and unfriendly.
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Scott Brown
There right now. It’s 6:30pm and the lobby is closed. Had to place a massive order through the drive thru. A couple nights ago, was 8pm lobby was closed and no one responding at drive thru. Is this location going out of business?
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Santiago Pérez
Don’t ever come back to this place they messed up my order and didn’t put my fries also they where taking to much time.
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Cheryl Gray
Always a long line, very slow & a small order of 4 fries, sandwich & a shake, yes messed the order up as USUAL!!!!
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