Shaun Anderson
The sandwich was strong, as excepted…#ItalianBMT but the sandwichArtist wasn’t really… I don’t know. I mean I asked a couple questions concerning sandwiches and he got started and his method of preparing the sandwich…he needed me to babysit him. I passed on the 1st bread he pulled out because he poorly cut and ripped it, his spread of the ingredients was leading to a lop-sided sandwich and he it’s as if he was there for hisself more than the customer…or the Subway. The first half of the sandwich was fullfilling, I wanted to sit and eat half and bring half home. But I really could have done without the employee that was being the face of the store. #poorService #excellentProduct Wanted to eat at Subway, half the sandwich, before coming home, did that but the whole sandwich making process was very, very discouraging. Have your popularity youngMan, but that really put a damper on my Subway visit. I don’t get to do that to often. I was a sandwichArtist. And I hope I never moved a customer the way I was moved. I will enjoy this second half momentarily tho. Wanted double meat and everything.
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Sheli Brosious
There was 2 employees. One was very nice and helpful and was not having a good day. He just threw our toppings on, and if asked for a little bit more he was like so over the top with it and I asked for a small swipe of mayo and he gave it way to much. I asked it to be cut in half, yes even though it’s a 6 inch.
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Matthew Teeters
The longer I go here, the worse it gets. Skimpy on toppings. Today, I ordered a hot sun from the website. Luckily I opened it as soon as I picked it up. The ingredients were cold, not like room temperature from cooling down, but from the refrigerator cold. When I pointed out that it was cold, they offered to make a new one, but I was already starving and they had just finished and bagged this sandwich, meaning they saw nothing wrong with the sandwich they just made. Repeating my order and waiting for them to heat their ingredients, and wasting the other sandwich wouldn’t have fixed the problem, it just would’ve left me irritable. So I cut my losses and ate my refrigerator cold sandwich. The location is convenient, but I’ll probably go somewhere else next time.
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Teagan Micks
Came here one afternoon after working New Year’s Eve well into the early morning, and was immediately greeted by Hunter. The entire restaurant was clean, well-lit, the music was at a comfortable volume and I was very impressed by how friendly & efficient the staff member was even as it became busier. As a bartender and food service lifer, this is exactly how I want to see a restaurant. Quick, clean, and friendly.
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Mark Kimmerle
Terrible experience. They would not accept a phone order, and yes, I spoke to the Manager, or at least she claimed to be. I explained that I could not use the app as I was driving. Thank you for the lack of customer service. Thank you for NOT making an exception. Thank you for making me aware of the ridgid policies at this location. I will recommend that people avoid this location.
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Kandace Cates
Convenient location to my job at the Grant Medical, but service isn’t very friendly at times! Used to go there often but recently staffing and quality of food changes has me vowing to never return. There was a fly in my sandwich once and the current manager gave me a very hard time about compensating! The staff needs more training on the Subway Rewards, often times they failed to correctly add points to my reward card. With some many other sandwich places, such as Jimmy John that deliver to the hospital, I’ll have no problem never returning to this Subway
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Sl K (pineconejoy)
Meh. Customer service was borderline rude if not totally disinterested. One person mumbled that each of us had to ask them to repeat what they said. Felt very impersonal and just one more person to push through and there were only 3 of us there. Was in before lunch rush too. Clean. Consistent quality with other stores.
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Ericka Bland
Good is good and fresh, but The way they conduct business is not cool. Talking personal business on the front line in front of ppl. Jst not appropriate. Some staff was in front line Jst a cussing & Fussing in front of the customer’s that was in the store.,smh
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Drum Monster
I like Subway. I admit it. I was craving it, and had just gotten out of Grant Hosputal, and looked accordingly. I was waiting on my VA rep to pick me up to take me to the Veterans clinic, and went here for a sandwich and to clean up a bit. Immediately, the apparent manager was treating me as if I were a vagrant (not that vagrants should ever be treated in such a manner either) and trying to force my order or exact discomfort and embarrassment so to eject me from this facility. Mind, that this was all within the first 60-90 seconds that I was in the store, and that there was a couple at the counter placing their order. I purchased $21 worth of subs and beverage that day, so I could take some with me for later, and the young black girl that prepared them was excellent-made exceptional sandwiches and had an air of embarrassment at her bosses treatment toward me. I realize that there is a homeless shelter within the block in one direction, but there is also a state of the art hospital in the other direction, and people often good people, experiencing possibly the most difficult things that life can bring are the patrons and denizens of both, and can outwardly it can probably be difficult to differentiate between them. People do not look their best during times of crisis, but nearly all will seek an establishment of comfort (food) to find a reprieve from their current reality, the gravitas of their situation. Six months prior, as my wife were on her deathbed decades early, my wallet and phone stolen, and I was stranded outside in Hilliard in temperatures close to 0, concerned only with trying to be near her and oblivious to the fact that I were becoming frostbitten and confused, two Subway employees saw me, and brought me into their store and fed me like a king, gratis, and unprovicated. I didn’t explain the events that had left me in that situation. I was even oblivious to the fact that I wasn’t eating, sleeping, or paying attention to my own wellness. They treated me with compassion and respect. They insisted I take soup and a sub with me too. How we treat the least of creatures, and those during their most difficult times is what shows our mettle as human beings.
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Thom Chiki
Great employees and overall Subway experience! I don’t eat meat and they were very generous with my Veggie Delight sub. The people that work there are very easy-going and personable.
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