Your local Williamsburg Subway® Restaurant, located at 1430 Richmond Rd brings new bold flavors along with old favorites to satisfied guests every day. We deliver these mouth-watering flavors with our famous Footlongs, 6” sandwiches, wraps and salads. And we offer a variety of ways to order—quick and easy in the app or online, convenient delivery, come into your neighborhood shop for an in-restaurant meal, or pick up curbside. We’re proud to offer a change from same old fast food with fresh cut veggies and toppings with protein choices, fresh-baked bread and let’s not forget cookies! And we’re happy to help you with any catering needs as well.
Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options. Based on 161 reviews, the restaurant has received a rating of 4.0 stars. Price $
✔️ Dine-in ✔️ Curbside pickup ✔️ Delivery
Address:
1430 Richmond Rd Store 1101, Williamsburg, VA 23185
Phone: (757) 208-0804
Hours
| Thursday | 8:30 AM–9:30 PM |
| Friday | 8 AM–10 PM |
| Saturday | 8 AM–10 PM |
| Sunday | 9 AM–8 PM |
| Monday | 8:30 AM–9:30 PM |
| Tuesday | 8:30 AM–9:30 PM |
| Wednesday | 8:30 AM–9:30 PM |
Menu
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Reviews
David Ibacache
I’ve been coming to this subway for the past few years. I have gave them a few tries. Ever sense new ownership took over this place sucks!!! The bread is not fresh, stale and chewy. Cookies are always burnt and the sweet tea is never right. They do things backwards In This subway, I get rung up first then they make my sandwiches . The management is terrible and this place needs to get it together
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ItssBree
I usually love this subway & have never had a problem with them however this time was a bit different .. the servers didn’t have hair nets on and that kind of threw my fiancé & i off but we just looked past it.. so my fiancé ordered her regular which was the chicken with American cheese , onions , mayo , and ranch .. I ordered my regular which is a spicy Italian I just Don’t get any sauces on mine .. so when she took a bite of her sub she said it tasted weird .. I advised her just Don’t eat anymore but she insisted on giving it another taste so she did and could not finish it. We started heading down the road where I had to abruptly pull over cause my fiancé had gotten sick from her sub. She suspects it was the mayo or the ranch that was bad but hopefully no one else experiences this.
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Matt McClellan
8/10/23, 10:45 am. Terrible service. Ordered online for pickup. Waited the allotted time, went to shop to pickup. When I walked in, the one staffer was sitting and eating. I asked for my order which she said never came in. When she got to the register it magically appeared. I have very limited time for lunch and had to wait another ten minutes for it to be made. What’s the point of ordering online? I was offered all kinds of reasons why it was not done yet and offered no apologies.
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etrull77
This Subway restaurant took my money without providing me with my food order. I placed an order on the Subway app at 8:03 pm. I walked up to the store at 8:11 to pick up my order. I was shocked when I went to open the doors and discovered the doors were locked. I could see the employees inside were tearing down and cleaning up. I knocked on the door to get their attention. One of the employees gave me a hand gesture that they were closed. I held up my phone with my Subway app open showing them I had placed an order and was there to pick it up. They opened the door for me to come in. I told them I was there for my food. He replied they were closed. I looked at their door where their hours were stated. It clearly showed they close at 9 pm on Sundays. The app showed they close at 10 pm on Sundays. The app allowed me to place an order at 8:03 pm to be picked up at 8:20 pm. I explained to him about the app and his door hours. He told me repeatedly they were the new owners, and that they have not updated their hours yet. He told me they took over on July 12. It is now July 30. That is 18 days to update your store hours. I told him I was not leaving without either getting my food or getting a refund. He told me the best he would do is make my food for me first thing in the morning. I was clearly there to get food for the evening. How is making me wait until the morning supposed to make up for their mistakes? I told him I wanted my food now. He said he was not going to make my food. I asked for a refund. He told me there was nothing he would do and that I could cancel on the app. I looked over the app and saw nowhere to cancel my order. This whole situation is unacceptable. I have been going to this Subway for years. It is in a great location. The previous owners/workers were great. This new ownership is terrible. Where is the customer service? There was no empathy. There was no trying to resolve my situation. He was telling me to leave and come back in the morning for my order. What kind of service is that? The new ownership has already received multiple negative reviews on Google. I cannot believe the night and day difference between the old and new owners. I went back to the store the following morning, July 31. The same gentleman offered to make my sandwiches. I told him I did not want sandwiches anymore now that it was the next morning. I asked for a refund. He was unsure if or how he could do that. He called someone on the phone. He told me he just spoke to his COO, and they would mail me a check. He took down my name and mailing address. It has been two weeks, and I still have not received my refund. I filed a complaint on the Subway website. That was a waste of time. All Subway did was forward the complaint to the very store I was complaining about. I want a full and expedited refund. I guarantee I will never use this Subway again as long as the new ownership is running the place. This Subway is going to hit rock bottom. You are going to see more negative reviews of this place. It is a shame because it is in a great location.
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Shawn Hurman
What a terrible experience. I placed my order online for three subs. When my husband picked them up and brought them home only one of the sandwiches was correct. One of my turkey subs had NO turkey. My cold cut was supposed to be meat and cheese only and ended up with lettuce, tomatoes, pickles and a dressing of some sort. The order was supposed to be ready by 7:25 and it was nearly 8:00 until it was finished. After waiting so long there was no way I was going back to wait for new sandwiches. We will never visit this location again.
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Cawynda Short
The employees don’t wash their hands after coming from outside they just put on new gloves which sent a red flag and they’re really not customer friendly 2 me they all seem preoccupied with other things 2 do like talk on the cell phone the food was good at least they did wear gloves but I won’t b returning 2 this particular Subway ever again sorry not sorry
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Ray L.
Nice and clean. We got there a bit late, but the lady still waited on us with a smile. We were from out of town and she was do helpful about how to get to places.
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William Humphrey
This is what I call the hidden Subway. This is the best subway that I have ever been to. I ordered the spicy italian foot long. White bread, toasted. Added pepperjack cheese, spinach, tomatoes, olives (ripened), and topped it with creamy parmesan dressing. I had intended to eat half now the other half later. One bite and my will was gone. Yup, ate the whole thing.
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Marie
First of all these two men were very very unprofessional it didn’t realize this location closed at 730 a lady that did am online order and paid in advance was unable to get her food or her money back the guy was very very unpleasant and unprofessional while he used nothing but slang trying to please the guest
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Jonathan Strong
didnt get the guy with beard and glasses name who works night shift, but he is awesome and super friendly!
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