Long-running chain serving signature breakfast items & a variety of coffee drinks. Based on 368 reviews, the restaurant has received a rating of 3.9 stars. Price $
✔️ Dine-in ✔️ Curbside pickup ✔️ Delivery
Address:
442 Orchard St, Antioch, IL 60002
Phone: (847) 533-8036
Hours
| Sunday | 5 AM–9 PM |
| Monday
(Labor Day)
|
4 AM–9 PM
Hours might differ
|
| Tuesday | 4 AM–9 PM |
| Wednesday | 4 AM–9 PM |
| Thursday | 4 AM–9 PM |
| Friday | 4 AM–9 PM |
| Saturday | 4 AM–9 PM |
Menu
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Photo Gallery
Reviews
Zack Simonini
Restrooms were locked and employees said they didn’t have a key and did not even have access to a restroom for their use. This was concerning to me. Not sure if this is a franchise or what the situation is but I feel badly for the employees and guests with bathroom needs. Other service has been fine and products are fine. I don’t normally go here but was picking up an order for my wife and was concerned enough to immediately write a review.
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joe schmo
Usual donuts that are getting smaller but the price goes up.
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T. Kraus
One of the worst experiences. Waited 10 min for a Lg 2 and 2 and a donut. I had to say something. To get my coffee. The one woman was making inappropriate comments about a Mexican employee then started talking about her kids. All the other employees looked intimidated by this woman. Finally I told her to keep the donut after I was afraid she spit on it. I will never go there again. I don’t know who runs this place, but someone needs to do better customer service training. When the customer who isn’t there yet is more important than the one in front of you. That’s a customer service issue.
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Lana Morgan
Ordered two breakfast sandwiches and a free hashbrown with my reward points. The girl who took the order took the points off for the free hashbrown but never put it on my order. When I asked where my hashbrown was the girl preceded to argue with me that I never ordered it. Even though my account showed she took off the points. She wouldn’t give it to me. And when I got to work I noticed that both bagels on the sandwichs were burnt. I ate just the sausage and egg and threw out the bagel. The girls there were rude, and texting on their phones and talking badly about another employee will not be back. Adriana and African American girl were working.
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For His Glory
Bad customer service from a young woman working on Monday March 27 at 7:55pm. I told her my coffee was cold and she didn’t even apologized, she rudely changed it. Please take a job that you’re willing to serve customers.
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Beth Leclair
So I patiently waited while one store employee was cleaning and the other one helped the person in front of me get their water before they even took my order. So I waited my turn ordered two black coffees when the store workers Luke Friend walked in no my black coffees are not being made the co-workers stops cleaning and Luke tells her Carmel latte they all are talking her coffee being made and still no black coffees. Then she receives her Carmel latte,not even sure she had to pay for it. This is completely unacceptable
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Tabitha Chavez
Went today with my daughter we ordered the chicken roasted peper wraps 4 donuts a ice tea and a cold brew we ate inside restaurants was very dirty tables were horrible the staff was to busy talking to each other and the bathrooms were very nasty and both our wraps were cold inside get it together guys
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Alexis Marie
Never gets the order right. And doesn’t put the order stickers on cups. Ya they will remake your drink but what an inconvenience every single time
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JANICE NAGY
Placed an order online, 2 same coffees, 1 good cream and sugar, other one black nothing in it, need to pay attention to an order, make sure they’re both correct before handing out. Shouldn’t have to check your orders before you leave. Not happy, not the first time 🙁
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Carrie Hollandsworth
This has to be the absolute worst dunkin’…. The food and coffee are always nasty and I continuously Try to give them multiple chances!
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