Counter-serve sandwich chain offering made-to-order hot & cold subs, plus a variety of hot sauces. Based on 379 reviews, the restaurant has received a rating of 4.0 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ Delivery
Address:
411 S Chickasaw Trail, Orlando, FL 32825
Phone: (407) 249-7827
Hours
| Saturday | 10:30 AM–10 PM |
| Sunday | 10:30 AM–9 PM |
| Monday
(Labor Day)
|
10:30 AM–9 PM
Hours might differ
|
| Tuesday | 10:30 AM–9 PM |
| Wednesday | 10:30 AM–9 PM |
| Thursday | 10:30 AM–9 PM |
| Friday | 10:30 AM–10 PM |
Menu
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Photo Gallery
Reviews
Emely Tirado
Tried to order from Firehouse Subs through door dash. They received the order, the order was in the process of being made. At least that’s what door dash displayed on the app. The door dasher stated they were waiting on the order but was told by an associate at Firehouse Subs that they did not have an order for us, which made no sense considering that they accepted the order. Door dash reached out to them and they never answered. I am not sure if the employees are just lazy and don’t want to work but also not answering the phone.. what are they getting paid for? Not really happy considering we really wanted to order from here for the family.
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Big brainlight
10/10 Subs better than my old firehouse I’d suggest to get meatball sub those hit the spot when ur craving meat customer service 10/10 and it’s pretty fast
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Monica Romero
The vibe is great just depends who is working. But overall is a great to enjoy with friends and/or family is fun and relaxing. You be able to enjoy ur meal and have laughters.
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James M
Got a sub to go. There seems to be a lot of online orders as well as in person happening around lunch. Because of that, service can be a little slow at times, but that’s okay. It’s always good, and friendly staff.
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Danielle Ranucci
Standing here currently, one of only three customers and the other two are sitting eating. I stood here for 5 minutes waiting for one of the 3 employees to come out and take my order…crickets chirping. I had to poke my head around the corner and say ‘excuse me, may I order’? The look of death from the male employee (black shirt)…no apology, no friendly greeting. I will never be back and it is because of this representative of your company…care who you hire and how it affects your business.
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Axl Yin
When I walked in, there were 5 people already seated, each left with a small bag. It took 30 minutes exactly from the moment I paid until I got my food. This is my 3rd time visiting a firehouse, each time I expect them to redeem themselves. Boy was I wrong. The jerk turkey tasted like canned chicken, which if you’re unfamiliar, tastes like how dog food smells. There was basically 1 slice of tomato cut thin across the entire sandwich, and a light sprinkle of lettuce. The pickle was awful, didn’t finish it.
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Breanna W
This location is always very busy, but the stagf us always so friendly!
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Brother Tech
Firehouse subs are amazing! But this store needs to manage time of orders. It took longer than is expected to be serve. Appearance of the employees needs to be addressed, other than that all good.
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Jeremy Kryvanis
Food is always great and meets the firehouse expectations. My lower rating is purely for the speed of service. It is an incredibly long wait, 4x the wait at other locations. Food prep just moves way too slow here making a quick pickup impossible. Strongly suggest ordering ahead, but that is never ideal for hot food since it might end up sitting for a bit.
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StrawberryRain
My two first orders from here were absolutely less than stellar. On my first visit, two employees were obviously training, which was perfectly fine as their manager was assisting them behind them. However, when I walked in to place my order, the girl behind the register, who was wearing a political shirt to work for some reason, glared at me for a solid ten seconds without moving before finally starting to input my order. She continued to glare at me throughout my entire order and while calling my name to retrieve it several minutes later. I then watched her interact perfectly fine with every other customer after me–at the very least, the sandwich was fine. The next time I went to this location, I placed an extremely simple order of a cheese and mayonnaise sandwich. By some miracle, the two other employees who were also very obviously training managed to forget one of those two ingredients. I could then hear them whispering about how they forgot one, as well. The entire time my order was placed that second time, the employees more or less refused to make eye contact with me and went out of their way to do so. I’m not sure why every time I walk into this Firehouse the employees won’t so much as look at me, and as a retail worker myself I can understand trying to get through your shift or having a bad day, but this is a consistent issue. Not sure where the managers are getting their new hires from but I’m done with this location. I’ll be going next door for Publix subs instead from now on.
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