Fast-food chain serving chicken sandwiches & nuggets along with salads & sides. Based on 433 reviews, the restaurant has received a rating of 3.6 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ No-contact delivery
Address:
Citadel Crossing Shopping Center, 505 N Academy Blvd, Colorado Springs, CO 80909
Phone: (719) 785-0565
Hours
| Saturday | 6:30 AM–10 PM |
| Sunday | Closed |
| Monday
(Labor Day)
|
6:30 AM–10 PM
Holiday hours
|
| Tuesday | 6:30 AM–10 PM |
| Wednesday | 6:30 AM–10 PM |
| Thursday | 6:30 AM–10 PM |
| Friday | 6:30 AM–10 PM |
Menu
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Photo Gallery
Reviews
American House
Both Zion C and the night manager need to be fired. Just came through the drive through and you’d have thought it was a high school play ground. Kids jumping around and playing fast food. Really bad service. So bad I came I side to complain and there wasn’t an adult to be found until the night manager emerged and she couldn’t have cared less. Avoid this zoo. I’d be embarrassed if I were the owner of this location. Worst location in Colorado Springs!
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Gwen Eberhart
The drive through is split into mobile orders and not mobile orders – only location in town that does this and it sure slows everything down. They will deliver one item from a multi item order and sometimes they will ask – did you order anything else – sometimes they won’t even ask. Why am I getting my order in pieces? And why aren’t you aware you are only delivering one thing of that order?? Also, the woman in the mobile lane was very snippy, verging on rude. I think we’ll go out of our way to take our business to other locations.
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cesar hernandez
Order was missing fries. One that was to complete the meal and another that was a side order. The food was barley warm when I got home also.
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L S
Worst Chick-Fil-A in town! Waited 25 minutes in the drive-thru! And that’s NEVER happened at ANY Chick-Fil-A I’ve been to! And to top it all off, my fries were hard as a ROCK when I got them! Waste of time and money! I will NEVER go to this Chick-Fil-A ever again, out of principle! The GM of this location needs to be fired if this is how he/she is running things.
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Jason Rabago
So they made a separate line for online orders which hardly gets used so the main line gets backed up. So why can’t they be smart and do what other chick-fa-As do and integrate all together into the two lanes???? The grumpy little girl made me back all the way out of the online order lane LOL. Not blaming the employee but the management or ownership needs to be smart here because it sucks!
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Michelle Gallegos
I usually don’t have even the slightest bed experience with Chick-fil-A. But this one took a very long time to get my order out. They must have served six or seven cars before mine. I could see that they had my food ready and all they had to do was make my frosted lemonade which took a while. Maybe it’s because they’re just starting out and need to get the kinks sorted out. Hopefully they do and it will be just as good as any other Chick-fil-A in the city. Still were nice employees. Chicken was very salty for whatever reason.
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Matthew Cholin
The food gets out barely warm and I have to reheat it at home. This branch also does not have root beer. Figured it was a supply issue from when it first opened but months in and the best alternative is still Dr pepper or cherry coke. Usually go with tea or lemonade at that point.
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Nandy Horn
This has to be the worse chick fil a I have ever been too. The workers are not polite like other franchises, the orders come out all messed up. The food quality is a 3 out 10. DO NOT GO HERE for the chick fil an experience!
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Benjamin Huelle
The lords chicken has given us sustenance once again. My last trip through this location was actually great, drive through sign was down but the young lady outdoors was holding it down with a polite attitude and the my pleasures were plenty. Food was cooked well and the order that was given to me was correct. Can’t ask for much more from drive through food.
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Deb Allain
We have been to this establishment several times and have always been satisfied. This time we noticed our two boxes of fries were barely filled with fries. We had a few large ones and the rest were small pieces. Not good! You need to be consistent with portion size!
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