Long-running chain serving signature breakfast items & a variety of coffee drinks. Based on 318 reviews, the restaurant has received a rating of 4.3 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ Delivery
Address:
411 Merrimon Ave, Asheville, NC 28804
Phone: (828) 251-8224
Hours
| Wednesday | 5 AM–8 PM |
| Thursday | 5 AM–8 PM |
| Friday | 5 AM–8 PM |
| Saturday | 5 AM–8 PM |
| Sunday | 6 AM–8 PM |
| Monday | 5 AM–8 PM |
| Tuesday | 5 AM–8 PM |
Menu
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Photo Gallery
Reviews
Jonathan Neris
I recently order a Blue Raspberry coolate and received the wrong item mixed with some blue liquid with cream. When I came to the store with drink and receipt in hand to ask the employee if they could remake it. She shortly just said”No you’d have to order another one” and pushed me aside to deal with other customers” seemed to be a untrained lady with colored hair one shift and a new hire completely unprofessional and untrained staff. Do not order here if you want your orders to be correct. Have the gull to increase the prices and provide horrible service. Would not recommend to anyone, go anywhere else. Complete waste of time horrible, untrained staff and overpriced.
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Hailey drake
the last few times i have been to this dunkin it has been awful. my coffee taste awful and the service has been awful. i work in customer service so i do get it but up to a certain point is kinda ridiculous. i asked for a simple caramel iced coffee and it tasted off so i asked for sugar and they said there was no fixing it unless i bought a new drink. i had a mobile order so i was still waiting on my doughnuts. the guy laid a bag on the table with no name and when i had asked someone else that i was just waiting on on doughnut the other guy said “the bag right in front of you” as if i’m automatically suppose to know when it had no name on it.
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Kaitlin S
You shouldn’t allow a “regular” in your store who yells at your employees. Don’t let him in next time. Also, I’m not exaggerating when I say there’s zero glaze on my donuts. Only had one and had to throw the rest away.
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Camille Wallace
That’s it for me and DD. I have enjoyed Dunkin donuts coffee for years. When they stopped selling the hazelnut flavor I was annoyed. Honestly, who doesn’t sell hazelnut flavor? But I continued to give them my money. When they stopped honoring the refill price. I mean…who cares about rewarding those of us who can do the 1 little small act to help the environment. I still came with my reusable cup and paid full price along with the price increase to get my new flavor of butter pecan. Only to have that flavor disappear and butter toffee take its place. But lo and behold! Butter toffee is now discontinued and so has my 6 year dedication to Dunkin Donuts. This company needs to stop trying to compete with Starbucks and remember their identity. Even Starbucks sells Hazelnut flavor! Honestly. Good luck DD. You lost me
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Ashley Bradley
Payed 3$ for this nasty bug to be floating in it NEVER GOING BACK!
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Jeff Crayton
The app is TERRIBLE. It is never updated with accurate products. You are always charged for the items (even if they don’t have them). Typically there is no apology for the app being incorrect and often they do not point it out to you, but you have to catch that your items are not in the bag. When you do talk to an employee, they act as if you are the biggest inconvenience to their day. This location used to be great, but the customer service recently is abysmal.
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Abu Marwan
Although I like Dunkin Donuts shop, but this shop is the one is below average , particularly the insensitivity of some mangers towards customers . Infact some of them are rude
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Adrian Linnette
I absolutely love this Dunkin!!! The people are the kindest and the best service one could ask for!!! I would recommend 10 out of 10 everytime!!! I have been to a few Dunkin donuts and this one most definitely beats all of them!!!
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Jordan Mallory
It’s national donut day so naturally it’s busy but the staff here did a killer job. All of them! I want to give extra credit to Chelsey and Percy in particular though. They both have great customer service skills and especially manager skills. This location is lucky to have some solid employees! Thanks y’all!
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Aziza B
The food is always good. The service is usually a bit slow though.
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