Counter-serve chain specializing in sub & club sandwiches, plus signature potato chips. Based on 129 reviews, the restaurant has received a rating of 3.9 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ No-contact delivery
Address:
25 Capital Ave SW, Battle Creek, MI 49017
Phone: (269) 969-3966
Hours
| Monday
(Labor Day)
|
10 AM–7 PM
Hours might differ
|
| Tuesday | 10 AM–7 PM |
| Wednesday | 10 AM–7 PM |
| Thursday | 10 AM–7 PM |
| Friday | 10 AM–7 PM |
| Saturday | 10 AM–7 PM |
| Sunday | 10 AM–7 PM |
Photo Gallery
Reviews
Shannon Hepler
Neither of the people at register knew how to ring up the order. There was no experienced person available to help or actively train them. There were 4 other workers behind the counter, but no one offered to help two obviously struggling co-workers. The girl setting up to start the drive thru was asking others how to use the headset. No one started my order for several minutes after they figured out how to ring it up. Finally a girl from the back came up to make it…I was the only customer
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Moerunamida
Husband and I placed an order 6:08PM. We waited a while and then the app showed our order was out for delivery at 6:16PM. Thirty minutes later, check on the app it said our order had been delivered. We did not opt for contactless delivery nor was there a knock at the door. Husband looked outside, and there was no food waiting for us. He called the store around 10 minutes to 7pm (closing time), store contacted the driver and the driver said that they still had the food and it would be about 5 minutes. We waited 15 more minutes and nothing. It was now after 7PM. 10 minutes after 7pm, hubby called to say our food still was not here. We thought the driver was pulling up, so the store hung up on my husband. Hubby called the store back, and he was hung up on 2 or 3 times. He kept trying to call, but no one answered the phone for the next 20 minutes. Food finally arrives at our place at 7:45PM. Not the driver’s fault at all, but this is absolutely unacceptable. We will never order food at Jimmy Johns again. The sandwiches were soggy by the time they reached us and the cookies as dry as a bone.
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Angel Belote
I placed a large catering order for pickup on 8/11 of 40+ lunch boxes and it was made quickly and consistent!! The employee even carried it to my car for me. An awesome experience!!
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Paul Nowa
Always fresh and relatively good quality ingredients. Check out my Italian sub picture. It’s middle January in Michigan and they still use ripe red tomatoes.
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Chris Jones
They’re out of bread and lettuce. On a Thursday at 4:30 p.m.. They let us and everyone behind us wait in line only to tell us when we got to the counter that they couldn’t serve us. One employee was sitting by the door eating. He had bread with his sandwich….
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Shaun Anderson
Now twice we have done catering for our work meetings here and they have not been able to prepare the sandwiches on time. Both times they have had over 24 hours notice. This time the order was not even started 20 minutes after it was due for pick up. They do not reach out so you can make other plans. We will not be using for catering again. There is a major lack of caring at this location. I was given a full refund and an apology.
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Bludy “BludyKlown” Klown
Last 3 or 4 times ordering from this location they mess up the order or the delivery takes over an hour and you go to make the pick up and they give you the food that’s been sitting in a bag for an hour….. be careful ordering delivery and check your food before leaving is strongly suggested
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Jaeger Golisch
I see this place getting mixed reviews. As far as Jimmy John’s go I got great service. Sandwich took maybe a minute or two and had sufficient toppings, staff seemed friendly and it wasn’t super busy despite being 12:30pm. Also some things to note is a drive thru and single person restrooms and they have a dedicated parking lot
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Melissa Mendez
Absolutely delicious. Love going here. Fresh and fast just like they say.
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Hoss Boss
Great place for sandwiches excellent customer service very helpful and patient I think it’s so cool it use to be a bank love how you can customize your subs however would of been super cool if in the drive thru you could get smaller subs through the tubes from the bank haha! But it’s a really sweet place to go check it out it’s big roomy and a good experience… ✌
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