For Papa Johns Pizza in Louisville, KY, the secret to success is much like the secret to making a better pizza – the more you put into it, the more you get out of it. Whether it’s our signature sauce, toppings, our original fresh dough, or even the box itself, we invest in our ingredients to ensure that we always give you the finest quality pizza. For you, it’s not just Better Ingredients. Better Pizza. It’s a family gathering, memorable birthday, work celebration or simply a great meal. It’s our goal to make sure you always have the best ingredients for every occasion. Call us at (502) 895-5595 for delivery or stop by Brownsboro Rd for carryout to order your favorite, pizza, breadsticks, or wings today!
Pizza take-out & delivery chain offering classic & specialty pizzas, plus wings, sides & desserts. Based on 109 reviews, the restaurant has received a rating of 3.4 stars. Price $
✔️ Takeout ✔️ No-contact delivery

Address:
1961 Brownsboro Rd, Louisville, KY 40206
Phone: (502) 895-5595
Website:
Hours
| Sunday |
9:30 AM–12 AM |
| Monday
(Labor Day)
|
9:30 AM–12 AM
Hours might differ
|
| Tuesday |
9:30 AM–12 AM |
| Wednesday |
9:30 AM–12 AM |
| Thursday |
9:30 AM–12 AM |
| Friday |
9:30 AM–1 AM |
| Saturday |
9:30 AM–1 AM |
Menu
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Photo Gallery
Reviews
Nicole
Pizza and wings were 40 minutes late and the driver showed up and sat outside smoking a cigarette outside my house. I didn’t realize at first that was the driver, but then I realized he was holding my food as he smoked away. He finished his long cigarette break and tossed it on the ground outside my house, then started to swagger up to my place with the now Marlboro flavored pizza and wings. I told him to leave, did not accept the food. This is disgusting. I called, got a refund, a manager asked me to call or email her, and when I called she seemed to be confused on why I called though she told me to call her? Just done with this place.
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Cherie Knight
Awful. Order never came… EVEN after I talked to someone there about my order
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Chris D (Urban Graphics)
My pizza came squished and inedible and was told it was door dash’s fault. The manager was friendly about it though and said she gave me a refund. The one piece I was able to eat tasted great, if that helps but the rest was so mashed up I couldn’t pull it apart to eat it. Thanks anyway PapaJohns.
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Jenny Cowles
Always have no issues with picking up orders I’ve never had to wait long .
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Lisa Wallis
I went to pick up my family’s pizza and my husband and my two boys love the meatballs pizza and the bread nots ❤️
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Robert Duvall (Bobby)
I have had several bad experiences with the Brownsboro rd location. I gave them plenty of chances before I decided to review them but they keep messing up. They delivered my pizza without knocking and left it in the dirt next to my door. it was hours before I realized it. the quality seal was broken and it was covered in ants. A separate occasion they had 6 inches of crust on a 14″ pizza. today they delivered my pizza uncut. 50% of the time SOMETHING will go wrong. every time they refused to make it right or kept me on hold for a manager for ages.
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J
On the night of 05/28 I ordered a pizza online. Of course only after the order was placed and my debit card instantly charged did the Papa John’s site tell me the store was closed and the pizza wouldn’t be delivered until the next day, 18 hours later! Since of course the site does not allow you cancel the order, and the store was apparently closed, I reached out through the website and said NOT to process this order and to refund my money…I did not want that night’s dinner the following day.
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Laura King
We ordered a barbecue chicken pizza and received a cold cheese pizza. The restaurant would not take responsibility and hung up on us. Our driver was lost and we talked him here after giving specific directions. Poor customer service.
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Robert
They did not give me a complete order and then they refuse to make good on it because they claim they had no drivers but yet it was delivered to me only part of my order. And they refuse to make good so I am stuck with food with no drink. They are very unprofessional they have no business ethics and they could care less whether or not they do a customer right. I had to fight to even get money back put back to my card for what they were lacking on my order and yet I’m still stuck with food with no drink. Definitely not one that I would do business with ever again.
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Brian Fulkerson
Both were requested well done, but one was burnt
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