We are monitoring all local, state and federal regulations to provide customers with contactless ordering options. While some restaurants may have dining rooms open, others are serving customers through the Drive Thru, with Mobile Order & Pay on the McDonald’s App, and with McDelivery®. McDonald’s remains committed to following the data and science with safety as our top priority. In response to the CDC’s guidance, crew and customers will be required to resume wearing masks inside U.S. restaurants in areas with high or substantial transmission, regardless of vaccination status. Masks are always required for customers and crew who are not vaccinated. In addition to performing deep cleaning, safety shields are also in place for protection.
Classic, long-running fast-food chain known for its burgers & fries. Based on 818 reviews, the restaurant has received a rating of 3.5 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ No-contact delivery

Address:
3820 Ruckriegel Pkwy, Louisville, KY 40299
Phone:
Website:
Hours
| Sunday |
7 AM–7 PM |
| Monday
(Labor Day)
|
7 AM–7 PM
Hours might differ
|
| Tuesday |
7 AM–7 PM |
| Wednesday |
7 AM–7 PM |
| Thursday |
7 AM–7 PM |
| Friday |
7 AM–7 PM |
| Saturday |
7 AM–7 PM |
Menu
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Photo Gallery
Reviews
Iris Hardin
The fries were hot and fresh, the 5.00 6 piece nuggets were mushy and tasted like rubber. This has been the last 2 times I have been here. Never again! All the food should be made to order and cooked at specific temperatures. End up making someone sick.
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Jamie Rose
I had trouble with the self service ordering, so i asked for help. While the last was helping, i told her i say something else i needed to change before she completed it. She was rushing so much and put the order thru. I asked her why she wasn’t listening, and her response was, “Because I’m busy.” I raised my voice and asked her, “What are you busy with?! Customers! And what am I? A customer!” After that, she slowed down, listened, and made sure my order was correct. I think she realized how unacceptable her answer was.
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Laura Fletcher
I ordered a quarter pounder w/cheese combo meal – mustard & cheese only. It was RAW on the inside. Please do better… this is so gross..
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Chance B.
Got my food I order 2 oreo mcflurries and a double hamburger off the app. I chose drive thru. When I got my mcflurries they were in small drink cups and not the mcflurrie cup and I only had one piece of meat on my double. With prices going up at McDonald’s they cannot afford to be making mistakes like this. I paid for the food please give me what I ordered! Also the location on Google doesn’t give a phone number for this location and the times Says open from 7am till 7pm every day. Lies!
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Ian Wilcoxson
Does not follow their posted hours. Sometimes they are open till midnight like the app and google says, sometimes they stop answering the drive thru at 10:30. The manager has confirmed their hours but it seems like the late shift does their own thing.
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Casey D
If I could give the woman in the drive thru a zero rating I would . She’s rude , and condescending. I had an issue with a item being out of stock that they didn’t tell me about until I received my food missing items . She was rash and basically tossed my food back at me blaming the other staff for failing to tell me at the speaker . I’ll start finding another location . I suggest you do the same.
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Paul Andersen
Ordered a meal for my family which included a mcchicken with cheese only and a plain cheeseburger. Cheeseburger was fully dressed and for some reason the mcchicken had ketchup only on it. Went back in to get this corrected. I received the correct burger but they put cheese on the mcchicken that still had ketchup on it?? The same sandwich!! Now i have to go back up for the third time and the rest of the food is cold! Very frustrating. I understand messing up an order once but not twice
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Hadrea Batt
I just got a Sausage, Egg, and Cheese bagel from there and it was dripping with thick butter sauce. I know they put a bit on the bagel to toast it but this took several napkins just to wipe it off until it was almost tolerable (still had to toss it in the end), and it was smeared all half of the side of the sandwich. So gross, but they don’t give you a receipt so I can’t actually let the store know how disgusting that was. The tea was rancid, so the only edible thing was a 1$ fountain drink. When I found how to let corporate know, the answer was “Thanks for letting us know! We told the store, have a great day.” Not a peep from the store after. Great way to let the customers know they just want your money and won’t try to fix their glaring mistakes.
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Matthew Henthorn
Yeah don’t waste your time with this place. I order two bacon double quarter pounders meals large. Got my food the fries were a medium fry stuffed in a large fry container. Both sandwiches had one patty. Absolutely will not be returning.
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BilliardsLover
I haven’t visited this location in a while, and typically it is decent, but today was completely unacceptable.
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