Louisiana-inspired fast-food chain known for its spicy fried chicken, biscuits & sides. Based on 671 reviews, the restaurant has received a rating of 2.9 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
21210 US-281, San Antonio, TX 78258
Phone: (210) 481-9056
Hours
| Wednesday | 10 AM–10 PM |
| Thursday | 10 AM–10 PM |
| Friday | 10 AM–11 PM |
| Saturday | 10 AM–11 PM |
| Sunday | 10 AM–10 PM |
| Monday | 10 AM–10 PM |
| Tuesday | 10 AM–10 PM |
Menu
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Reviews
Charles McCain
I don’t even know where to start. I ordered my food, 8 minutes later the manager asked me if I had been helped I told him yes just waiting on someone to prepare my food. He asked the girl who took my order she said she had not gotten to it yet. Because I watched her just aimlessly walking around. Mind you this girl was in her early 20s and walked slow as possible. My 85 year old grandmother walks faster. Then she decided to make my food. While I waited another 5 minutes I decided to get some sweet tea. Since the tea was on the counter for people to get. Well no of it had been sweetened yet. I mention it to the manager he said he had not put sugar in yet. I get my food 13 minutes later. Mind you they were not busy at all. I sat down ate my micro basket of shrimp pieces they were not even whole. Then I take a bit of my biscuit that was not warm and hard as a hockey puck. I eat my sandwich just to find the girl didn’t even remove the wax paper off of it. So I had been eating wax paper. I mention it and show the manager. He offers me another sandwich like I want to eat more food from there. I will not go back there again.
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Jody Duncan
4-27-23 cooked too long hard n dry. 2nd time around. 281 location Love the food need new management now please. No one on there looks like they want to work. We didn’t eat the chicken. When you tore it open it looked like this. Where’s the chicken? Look how many sides I got. Ridiculous waste of money.
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Peter
Worst management ever can’t get a refund a day after order cause I cannot come in the same day that is the most ridiculous statement I have ever heard was given a burnt sandwich which I should’ve looked at before I left manager didn’t even sound like he cared the “general manager” at that. Do yourself a favor and don’t come to this location.
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Danny Cruz
Ordered online 20 mins before arriving at the drive thru. When I get to the window they tell me to come inside and talk to the manager with no explanation. I come inside and there’s several irritated people waiting for orders. 3 people get their orders, and they all come back with missing items. After 2 employees told the manager to come talk to me and 10 mins of her walking by and ignoring me, I had to interrupt and ask her what’s going on with my order. They told me to talk to her and I don’t know if it’s being made or if they can’t find it or what. She gets on the register and just then prints out my ticket to get it started so I was just standing there waiting for nothing for about 20 mins. The best part is a guy walked in after me and got his food before I even talked to the manager. Almost 30 mins of waiting from when I arrived in the drive thru till I got my meal. No explanation as to why my ticket wasn’t printed when I arrived, terrible service don’t eat here
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Guest
so we came in thirty minutes until close through the drive through which I understand why they were out of drinks, I ordered a meal with fries it was 8 dollars and when they gave us the wings they said we were all good so we drove off and realized there were no fries so we drove back and nicely told them we were missing them because I know how it is in food service but turns out they dumped all of their fries out and still charged us the meal price including the fries so we were like oh….. so when I said but they charged us the meal price and they were like yeah and just looked at us. After they offered to exchange a side which was nice of them but still. You know your The out of fries and still charge them for it and send them on their way. Good thing we looked in the bag :/ I know it’s at the end of the night but it’s one meal. No drink. Just wings and fries.
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iloisabelle talana
Every time I come here it’s always a worst experience. Every time I order they always said they run out of chicken either spicy or mild or tenders or coleslaw.This happens to me several times and today I went to give it another try months later, and they are still doing the same thing,over and over.They always have excuses. How are they out of a lot of things when they are not even busy.They don’t even have a line in the drive thru. Whoever is he market manager is,swing by in the evening and try to order anything and they will tell you that they are always out.
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sergio martinez
This place was awesome when it first opened up. The last 2 visits the food was extremely overcooked, rice in red beans and rice was hard as if it was either undercooked or been in the warmer all day Only things that were on par was the shrimp and strawberry biscuits. I’ve seen a huge number of employee overturn here and seems like they can’t keep their staff so I don’t know if that is the cause.
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Carlos J
They leave something out of nearly every order. Yesterday we ordered the 12 piece family meal with two beans/rice, and an extra large fries.
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B Shelt
Definitely should have read the reviews.
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Jin Madson
I love Popeyes, but the whole atmosphere is going down every time we try…..which makes me very sad.
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