Fast-food chain offering Mexican fare, including design-your-own burritos, tacos & bowls. Based on 722 reviews, the restaurant has received a rating of 4.0 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ No-contact delivery
Address:
415 E Loop 281, Longview, TX 75605
Phone: (903) 663-7664
Hours
| Wednesday | 10:45 AM–10 PM |
| Thursday | 10:45 AM–10 PM |
| Friday | 10:45 AM–10 PM |
| Saturday | 10:45 AM–10 PM |
| Sunday | 10:45 AM–10 PM |
| Monday | 10:45 AM–10 PM |
| Tuesday | 10:45 AM–10 PM |
Photo Gallery
Reviews
tyler mccalister
Way too much salsa on the food every time. Even if I ask nicely for easy salsa they straight murder the food with salsa to the point that it isn’t edible anymore. Also why are you so stingy with your beans? It’s literally the least expensive food per pound in the store. You should be giving beans away. I experience these two problems with the store every single time and cannot get it resolved.
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Rachel Murray
I’ve had very disappointing visits at this Chipotle. About a month ago I put in a pickup order and when I went to pick it up, it took 45 minutes for it to be ready. They had also ran out of many ingredients. Today I had another bad experience. I noticed that the lady who was serving me was giving me much smaller portions than I have seen at any Chipotle. I constlny had to ask for more ingredients, and at the end she basically told me she would have to charge me more for any more. Apparently the workers have been giving too much. She was very rude and I did not appreciate it. I will not be returning back to the Chipotle which makes you very sad as I had gone quite frequently but these last two times have been terrible.
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Britani Laastad
If I could give no stars I would. Today at 1:52pm I ordered 2 bowls for my mother and I. They were picked up around 2pm and I was told they would arrive by 2:22pm. I didn’t not receive my food until 3pm this afternoon. My food was ice cold and a few things were open. I contacted Chipotle of course. Instead of issuing a refund or comping me 2 bowls, I was given a small bag of chips and a 22oz fountain drink to use within the next 30 days. Neither of those things totalling $35.05. This company is ridiculous and should treat their customers better than this.
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Shamanna Adkins
After keep trying to give them a try my order is always wrong and I ask for extra toppings there is less. 11.00 and this what I get.
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MattP
My son used to eat here regularly. Recently, he had dinner there and ended up going to the ER for a food poisoning incident. Said the chicken seemed off. I’ve been getting the run around from the company…..their standard reply…..”Thank you for reaching out to us. A member of our Customer Incident team will be reaching out to you soon. We appreciate your patience.” Yet….no one ever does. This is unacceptable.
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Marisela Morales
This is so frustrating. This is all I got for my food. (I even tipped the workers) not anymore. I always eat chipotle but now they have lost my business. This is ridiculous.
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Hector Tovar
As many chipotles that I go to by far this is the best customer services I received in YEARS! Crystal, I hope I spelled that right, she has a cheerful attitude when we’re ordering and aside being cheerful she didn’t miss anything. I wish all employee would learn from her!
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Miles of Smiles
Well they’ve done it again! The kids really enjoy it. Thanks!
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Kellen James
Food was good. Service was fast. I have no complaints there, but the tables were filthy. Literally, every table in the store was covered with cheese and crumbs. There was nowhere clean to sit. I had to clean off my own eating area.
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Melissa Castro
0 stars …. Horrible service and food wasn’t that good. Meat all looked over cooked. Ordered guacamole on the side didn’t give me chips said they don’t come that way anymore and I would be charged. The employee Kaylie was very rude and manager apologized for her as she continued to roll her eyes at me. Very unprofessional I WILL NEVER EAT HERE AGAIN!!!!!!!
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