Counter-serve chain specializing in sub & club sandwiches, plus signature potato chips. Based on 100 reviews, the restaurant has received a rating of 3.7 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ No-contact delivery
Address:
2012 Boulderstone Way, Cary, NC 27519
Phone: (919) 461-0171
Hours
| Wednesday | 11 AM–9 PM |
| Thursday | 11 AM–9 PM |
| Friday | 11 AM–9 PM |
| Saturday | 11 AM–9 PM |
| Sunday | 11 AM–9 PM |
| Monday | 11 AM–9 PM |
| Tuesday | 11 AM–9 PM |
Reviews
Sunshine K
Our favorite sub shop! Always good food and fresh and ready for pick up when we arrive! Our only complaint is that many times they have added cheese to our son’s sub even though we request no cheese because he has a dairy allergy. So now we have to check his sub every time before we leave the shop and we can’t do delivery because we question if his order will be correct.
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Maria Reier
Had placed a catering order for pickup. Man working register helped customer in front of me, then completely ignored me and walked to the back. No apology or greeting, seemed annoyed that i didn’t know my order was in the back on a shelf. We’re supposed to get napkins ourselves from behind the counter now? Very disappointed in customer service here, used to be great before 2020.
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Susan Lynch
Sadly, I was shocked how this place is very bad customer service. I bought my friend what he wanted an my self a small sub.. There was nothing inside the roll but a thin slice of deli meat. Very empty all roll nothing inside. My friends sub was also nothing hardly in it. I never in my life seen a place so cheap. They definitely skimp on their subs . You will get a roll an that is it. Worse ever . I don’t recommend this place unless you want just an empty roll an your on a diet.. sorry but this the truth ..
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The Commanders
Walked in to the store to find staff member eating in the food prep area. Check out the quality of this lettuce. Check out this slip of a wrap. Yum. Want some?
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Brittany Newsome
I just received the skimpiest sandwich that I have ever received from any jimmy johns. Literally 2 slices of meet on my sandwich , no cheese even the veggies were lite. I always tip well, and I was highly upset that I left a good tip and received this. Unfortunately I have a limited time for lunch so I couldn’t just return it. Sucks because I use to like this location.
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Deana Carol
I ordered a meal for delivery that took over 45 mins to get to me when delivery location was less than a quarter, really barely a 10th of a mile, from the store. I get delivery due to lack of availability to pick it up. I called after 30 mins and the gentlemen kindly informed me that the driver left. After another 15 mins of the driver not showing up I called again and while I understand things are busy the same guy answered the phone and had the worse attitude then responded “oh really you have?” When i told him I had never had a JJ order take this long. Your busness is freaky fast, and being condescending to the customer when they call about the lack of speed is NOT good customer service. I will say they said they would refund my entire order so I will check my statement to see if that’s true. But dang man. I really liked going to that place, I hope training is in order.
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rebecca owens
This place used to do a great service, fast and never a mistake with an order. We ordered from them several times a week due to this.
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Wes Blankenbecler
Usually an awesome experience. Team was great . Bread was old and stale , not a lot meat , soggy lettuce and so on . Just not the norm . Through most of it away. I’ll be back , just not this one soon.
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Bradley Miller
You know a place is understaffed and poorly managed when your order takes longer than 70 minutes to arrive, regardless of whether it’s peak time or not. This location is consistently subpar compared to other JJ locations with delivery times, customer service, and order accuracy. Unless you are going into the shop to order or have the foresight to order delivery more than an hour before you’re ready to eat, steer clear of this location.
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Jesse John Herrera
I want to personally thank the Jimmy John’s Team in Stone Creek Village in Cary, NC for a wonderful lunch. I coordinated with them to feed 120 Green Hope High School The Wizard of Oz Musical cast, crew and teachers. I got rave reviews from the students about how tasty and delicious the food was. It was so good that we had no left overs. The team was courteous and flexible when There were changes. Thank you for providing such delicious food and excellent customer service.
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