Fast-food chain offering Mexican fare, including design-your-own burritos, tacos & bowls. Based on 486 reviews, the restaurant has received a rating of 3.5 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ Delivery
Address:
2181 SE Federal Hwy, Stuart, FL 34994
Phone: (772) 220-0116
Hours
| Saturday | 10:45 AM–11 PM |
| Sunday | 10:45 AM–11 PM |
| Monday
(Labor Day)
|
10:45 AM–11 PM
Hours might differ
|
| Tuesday | 10:45 AM–11 PM |
| Wednesday | 10:45 AM–11 PM |
| Thursday | 10:45 AM–11 PM |
| Friday | 10:45 AM–11 PM |
Photo Gallery
Reviews
Eugene
Pleasant staff, very good quality of ingredients. Satisfied. We got 2 bowl with tofu and 1 burrito with pork.
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Taylor Engel, FL Keys Realtor (South Florida Realtor)
For some reason they feel the need to use old lettuce that is brown and mushy… I’m not sure why they don’t just toss it instead of putting it on top of peoples food so when they get home, they have to pull it off…… Other than that food & service is good
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Corey Kovalsky
WORST EXPERIENCE I HAVE EVER HAD. the service was rushed , the portions were inconsistent, there was all sorts of food in the sour cream. The atmosphere was horrible, and everything was extremely gross and dirty. Would not come back.
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Rachael Bumbera
Try to pick up our Togo order (that’s usually wrong) and the employees are loudly complaining about non tippers. Here’s a tip… I shouldn’t see the bottom of my bowl before I even start eating.
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Jon Stetson
This place was awesome when it first opened – good food with healthy portions. The last few times I have been in, I have noticed that the portions have been getting smaller and smaller. I have been to multiple other restaurants in this chain, and this restaurant by far has the smallest portions. Tonight I went in for a burrito bowl with chicken. The kid behind the counter put less than half a spoonful of chicken on my bowl. When I asked for a little more chicken, this kid actually laughed at me (and did not give me any more chicken). So much for customer service! The food was still good, but I doubt I will be returning for a $10 burrito bowl with seven tiny bite-size pieces of chicken. And obviously the staff could use some customer service training. Very disappointing.
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Bosslady verna
he cashier Jazmin was ringing me up for my bowl and tortilla she let me know my total was $13.37 so I tapped my card. As I tapped my card she later realized she did not ring up my tortilla because the young man who made my bowl brought the tortilla to her after the fact. She proceeds to say “oh you have a tortilla too?” I responded yes and she taps the register trying to add the tortilla to the transaction but was not successful because I already tapped my card. She hands me the receipt and I walked away to the area where they keep the tabasco sauces. But the particular one I use was empty so I head back to Jazmin to ask if they had another Tabasco sauce and she ask for a second to go check. She came back with a new bottle, I handed her the two empty bottles and proceeded back to the same area where the sauces were. As I’m getting my sauce Jazmin approaches me and says “ ma’am your card did not go through” I respond “how if you gave me a receipt?” We head back to the register and she says I still owe $.53, so I open my bank app and checked and it shows the $13.37 went through. I let Jazmin know that and I showed her and she says “well ma’am it didn’t take the payment and you still owe $.53” I responded “no your lying because it shows on my bank transactions it went through and you just want me to pay for the tortilla only!” She stays quiet and the manager at the time walks over, which I didn’t know she was the manager because she didn’t approach the situation as such. The manager starts tapping the register and repeats what Jazmin said “ma’am it did not complete your order you still owe the $.53.” And again I showed my bank statement and asked her “if the payment was not completed why would it print out a receipt?” The manager started speaking Spanish to Jazmin which is very distasteful and disrespectful because now I feel like your trying to con me into something. I said to Jazmin again “ don’t say my card didn’t go through just because you want me to pay for the tortilla just say you want me to pay for it versus saying my card didn’t go through!” She nods and I say “so you’re lying and just wanted me to pay for the tortilla correct?” And she says “yes”instantly I’m upset and I asked for the manager to not realize she was standing next to Jazmin the entire time. The manager continued to talk to Jazmin in a different language and ask me to tap my card again not even explaining what she was doing. I thought I was getting a refund for poor customer service and she turns around charged me again to show me the bottom of the receipt. Which says authorizing….. balance due $13.90. Which ever receipt says authorizing…balance due. Which I showed the manager the first receipt said the same thing, so now she was confused and asked me to tap my card again and still did not let me know what she was doing. Instead she continued to speak to Jazmin in Spanish and the line was growing, she called another manager or employee on the phone asking for help to do a refund. Long story short I am very Disgusted with this locations customer service even after receiving a refund for one transaction when my card was tapped 3 times that night! I have never been so embarrassed in my life for something that could have been resolved in seconds just by not being charged for a tortilla when I already completed my transaction and management could have let me know for next time it is a up charge for the tortilla versus charging me three times and allowing me to stay in the store for 20 minutes while she figure out how to do a refund! I will not be returning to this location ever again and will make sure to let others know of the lying, distasteful and disrespectful customer service I received that night!
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Sidney Sotelo
The employees were extremely rude especially some older lady worth dark hair, the rest were rude aswell, the place was totally filthy with cheese and lettuce all over the floor, the bathrooms were dirty and there was no hand sanitizer, they were very cheap with the ingredients even for a kids meal. They barely added any chicken beans or rice for the burrito. They would not add any extra rice, and there was only one scoop of rice they allowed they barely put any chicken or sour cream or anything on my burrito very very rude employees
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Hassan Erfani
I am a traveling engineer and been in so many Chipotle nationwide . Read reviews but did not believe them till came in to get my lunch. More people are in the back then upfront helping customers. Only one young lady running entire service line. Portions were almost half what I am getting elsewhere.
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lll Lll
This is probably the worst fast food establishment around. More than 90% percent of the time I go in for a pickup order it’s always wrong.(Missing sides, bowl is almost empty after ordering extra and paying for it, wrong toppings, wrong food items, non fresh food, rude staff etc.) I can’t even tip anymore, how do I tip when service is awful? This place used to be great but everything has gone downhill fast this year.
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mie coe
This is now the best Chipotle that I’ve eaten at. Also, tonight I found out they have Corona, so you know what I had to drink! Blackheart slightly :-). Larone is AWESOME! My GF (first time at Chipotle) says ” it was delicious, it was really delicious” , and I totally agree with her. I’m happy that her first time was with me, at this location
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