We are monitoring all local, state and federal regulations to provide customers with contactless ordering options. While some restaurants may have dining rooms open, others are serving customers through the Drive Thru, with Mobile Order & Pay on the McDonald’s App, and with McDelivery®. McDonald’s remains committed to following the data and science with safety as our top priority. In response to the CDC’s guidance, crew and customers will be required to resume wearing masks inside U.S. restaurants in areas with high or substantial transmission, regardless of vaccination status. Masks are always required for customers and crew who are not vaccinated. In addition to performing deep cleaning, safety shields are also in place for protection.
Classic, long-running fast-food chain known for its burgers & fries. Based on 614 reviews, the restaurant has received a rating of 3.0 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ No-contact delivery
Address:
2900 Wakefield Pines Dr, Raleigh, NC 27587
Phone: (919) 556-8677
Website:
Hours
| Wednesday |
5 AM–11 PM |
| Thursday |
5 AM–11 PM |
| Friday |
5 AM–12 AM |
| Saturday |
5 AM–12 AM |
| Sunday |
5 AM–11 PM |
| Monday |
5 AM–11 PM |
| Tuesday |
5 AM–11 PM |
Menu
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Photo Gallery
Reviews
Gennie Georgiou
Such poor customer service!!! If there were a -5 rating I would use it today to rate the unpleasant experience I had with the employees at the “drive through” line. There’s no consistency in their instructions! They send 5 orders to the “pick up” window at the same time and all people wanting to pick up their food end up crashing their cars at one another… And the orders are not even ready. It’s ridiculous!!! To add to that, if you try to address those concerns with the manager behind the counter, they don’t make the slightest effort to listen to you. They are really rude and dismissive!!! Definitely not a good way to start off your day
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tyshela
This location needs more help and better service!! I was picking up an order and had been waiting for about 6 mins when I tried to get some assistance. I was ignored and had to raise my voice to get a manager’s attention. The bag was sitting in plain view of me ready but there was no one to serve it. There were 2 other customers waiting with no workers in the front or visible except for the kitchen staff.
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andrew chan
Experienced absolutely the worse service (or very little) today. As I came into the lobby standing in front of their registers, I literally waited 10 min. watching several employees walk pass me not acknowledging that I haven’t been waited on. Finally, I had to speak up to someone by the kitchen area and ask if there’s anyone that can take my order is when I finally was able to place my order. This not acceptable especially when there was no one else in line. I’m hoping someone from management will read this and improve the customer service in this location. This isn’t the 1st time something similar happened here, seems ever since they did their remodel at this location is when I noticed the poor customer service.
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Mika Cee
Yea it’s a NO for me stood at the front waiting for order to be taken that took about 7 minutes and now I’m waiting on the most simplest order in the world done been to the bathroom and all and still the order not ready they are very slow here I’ve seen turtles move faster
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Dave Cook
Service horrible, food was cold. I made a drive thru order and had to go back inside to get an item that was ordered but not included. Was ignored at counter until I spoke up. Was given a large order in a small bag, and asked for a larger bag, which again was ignored.
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Caroline Numbers
The service at this location is consistently bad.
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Victoria Nicole
Breakfast staff- great . Friendly
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Patrick Monahan
where to begin? Be it the undercooked fries, the rude staff, the crew members, who look like they would want to be anywhere else, or is it the area to the left of the cashier that seems to just be where crewmember children spend all of their days. Today they were screaming and yelling the entire time, not much for the atmosphere the restaurant. Never seen a fast food staff who cares less about their jobs, and that’s saying something.
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Michael Chapman
Don’t waste your money nor your time this is by far one of the worst McDonald’s in North Carolina the food service sucks the wait time for your food two sandwiches two kid meals 45 minutes was not busy. The owners should be outraged. The community tells people do not go to this McDonald’s drive farther down the road to the one in front of Kohl’s at Falls point service is better the staff more respect it
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James Johnson
Prices on the drive in board don’t match what they are charging you. Chicken Biscuit has gone down in quality while the price has gone up.
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