Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain. Based on 346 reviews, the restaurant has received a rating of 2.7 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ No delivery
Address:
1811 S Beltline Rd, Dallas, TX 75253
Phone: (972) 286-9200
Website: https://dqtexas.com/?y_source=1_MjkzMzkwMjUtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D
Hours
| Wednesday | 10 AM–10 PM |
| Thursday | 10 AM–10 PM |
| Friday | 10 AM–11 PM |
| Saturday | 10 AM–11 PM |
| Sunday | 10 AM–10 PM |
| Monday | 10 AM–10 PM |
| Tuesday | 10 AM–10 PM |
Reviews
Samuel Aguilar
My wife and I just had the worst experience at this location. From the beginning the first thing they say is “pull up to the window.” There was no one in line so we were the only ones there. The menu board looks like someone punched it and broke it. When we pull up to the window, they ask what can I get for you, mind you; we did not look at the menu and they didn’t offer one. So my wife went online to look for the menu and there was an add that expires today, 8-27-2023, $0.99 chocolate dipped cone. So we got 3, one for me, my wife, and daughter. Then I tell them I want a # 1 with no onions and no tomatoes, dry. I had to repeat myself 3 times, #1, no onions and no tomatoes, dry. She then says OK, do you want ketchup. I reply with, no thank you I want it dry. She then tells me the total is $24. So I ask her how much the cones cost and she tells me that it is $8 for all 3. So then I show her the add and that we saw it on their website and they tell me they do not honor specials or ads. As we’re waiting, she tells me to pull around to the other side to wait for my food. Once we get home, the burger has no veggies at all what so ever after repeating myself 3 times, no onions and no tomatoes and it was not dry. The place really looked unprofessional, no uniforms, no name tags, only regular street clothes. The inside looked extremely dirty and boxes everywhere. I hope many people read this and see how bad this location is!!!!!!!
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JT
I wish I had trusted my gut and walked right back out of this place. This Dairy Queen is one of the oldest and most out dated fast food places I have ever been to.
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K Mc
If I could select negative stars I would. The customer service is terrible. I sat at the drive thru speaker for about 10 minutes while 1 car waited at the window.
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Elizabeth Aguilar
We’re went because their website said they had 99 vent speed small cones, only when they charged us and had already given us the cones told us they can’t change the price. AND the 2 workers there were very rude and didn’t seem to want to take our very small order. We also advised them their website was wrong they said they were closing already when online said they close at 10.
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Beatriz Ruiz
I don’t think I have ever experienced such bad customer service until today. I was screamed at through the speaker and I almost decided to leave. When I pulled up, the employees looked so mad and didn’t even hide their frowning faces. I don’t know what was happening inside but everyone in the car noticed. I hope the service changes for the better. First and Last time there.
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Christopher Harris
I grew up on Dairy Queen in Central Texas. This particular visit sucked aan was very discouraging, so we Ordered meal for everyone within my party taco salad, kids meal, bacon burger combo and a belt bust combo with cheese….. not sure if it was the meat or what but i have eating better in a 3rd world (Iraq )
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Chasity Stanfield
The only complaint I have is how do you go to DAIRY Queen and they say our ice cream machines are down???? Lmao really it’s over 100 degrees outside and the most served item doesn’t work lol okk….? Honestly the only good food items here are Tacos or the Burrito.
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Peige Green
We just payed $30.07 for a chicken basket and single cheeseburger. I called and I’m guessing the girl that put on the phone named Maggie, I explained the issue and it was supposed to be a double cheeseburger and it wasn’t. My husband repeated the order over and over cuz their speaker doesn’t work properly. Which she admitted on the call. And then the she finds the order and goes and asked the cook which then lies or doesn’t remember who knows and says he put 2 patties on the burger. I told her then I would be calling corporate cuz we took pictures and she smarts off we are privately owned. WORST PLACE EVER, RUDE, & ALWAYS HAVING PROBLEMS HEARING YOUR ORDER. DONT EVER EAT HERE
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jay don
This place needs to be SHUT DOWN. It’s nasty. Ran by alot of kids that have not been trained on customer service. I have never heard of a pre-made banana split. You will never get my business again.
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KS Alvarez (LatinaThrifterMom)
Love Dairy Queen treats. Must try the banana split blizzard. The dip cone is also a great choice. This location needs a facelift.
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