Italian fast-food chain offering thin-crust pizza by the slice, plus pastas & salads. Based on 27 reviews, the restaurant has received a rating of 1.9 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ No-contact delivery
Address:
2028 Florence Mall, Florence, KY 41042
Phone: (859) 282-1374
Hours
| Sunday | 12–6 PM |
| Monday
(Labor Day)
|
11 AM–8 PM
Hours might differ
|
| Tuesday | 11 AM–8 PM |
| Wednesday | 11 AM–8 PM |
| Thursday | 11 AM–8 PM |
| Friday | 11 AM–8 PM |
| Saturday | 11 AM–8 PM |
Menu
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Photo Gallery
Reviews
elizabeth licis
We tried to get a piece of pizza. They’re supposed to open at noon. It was well after noon. The guy working said, “just one minute”…so we waited, that’s fine, no issue. We waited 15 min and just needed a slice of the cheese pizza. It was ready. I just asked for a slice of that for my son. Some other VERY RUDE woman said, “he told you 15 minutes, we aren’t even open.” Seems like from previous reviews this woman’s attitude is a constant issue. Maybe you should do something about that instead of losing business because of someone who is not meant for customer service.
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adam yost
My son and myself came to this location for some lunch. They were still setting up so the guy said “give me a min and I’ll get your order” 20 mins later I ask for a slice of cheese that just come out of the oven. His co worker informed us it will be another 15 mins. When I told her he said that 20 mins ago she got very rude and angry for literally repeating what her employee had said to me. Highly unprofessional attitude with customers, she shouldn’t be in the restaurant business if she can’t control her emotions when dealing with the public. I’d suggest going anywhere but this location. Ever.
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Paul McAllister
Went up and asked if they had any more Stromboli coming out, the lady working pointed back and very rudely said “you seen me cutting dem,” I did not see her cutting them,
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Michelle Blaacker
Good luck trying to get a job here. They will tell you that they will contact you and then when you go there and tell them they didn’t contact you, they give you an excuse that you needed to check an email and they don’t tell you what the name of the email it is that you’re supposed to be looking for. And the new general manager seems like she wasn’t properly trained for the position. Honestly I’m not going to waste my time here. If you want a real reliable pizza job, go to pizza hut or dominoes or larosas.
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Gary Bernardini
I eat here once a week. Grumpy workers but great pizza. A real slice of New York. DoorDash available too.
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Kevin Hochenberger
My family and I ate there on 6/24/2022 around noon. The selection was poor, and our four orders were served on flimsy paper plates with no tray. The employee was not friendly and when I went back for a refill, she said they don’t give them. We are from the Cincinnati area and our Sbarro gives refills and doesn’t try to scrimp on their services to the customers. We do not recommend.
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Michael Allen
The food is great, about as good as I remember it. I did have an issue with what I had paid for the food. We got two strombolis, a large pasta bowl, and four breadsticks and that was over 25 dollars. It didn’t help that yesterday at 12:30 pm when I went there the employee that took my order was extremely rude. I had told her I wanted two pepperonis and she started throwing pizza slices in the boxes. I was like I’m sorry I meant the pepperoni strombolis. With a huge sigh and slamming the pizza slices back on the tray she then angrily wrapped up the Stromboli’s……
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Romeo Siera
I ordered a slice of pizza and on my half way to finish it, a 2-inch fragment of white plastic stabbed my mouth. I almost throw up infront of my husband and my kid. Sooo gross! I went to their staff and complaining about that thing and showed it to him and I was shocked when he just said “oh, it’s a brush strand” and then I said, is that all you can say? Then he said, yes that’s a brush strand. No apologies I heard, none anything! There were people behind me in queue to buy foods from them and they walked away when I was showing the brush strand to their staff. This store is gross! Their people are gross. I never come back after what happened. If you can eat in this dirty store with people of dirty hands, then you can go.
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Joey Vanover
So, this is my ex employers lol I recently found out the District Manager trying to date the manager while he’s still married mind you . Got caught and still not fired. Exactly why I left dude’s a creep
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Charlene Raszmann
My family were so excited to see Sbarro back in Florence mall….
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