Soloa Williams
I first encountered Karren (literally her name and I confirmed) in the restroom I politely said good morning and she didn’t respond face to face with a customer. I then encounter her again in Arby’s to take my order. She was rude as hell as she took my order terrible customer service she threw away my cup. She walked away from the counter and litermade me wait to take my order…Her parents knew from birth the type of woman she would they named her right ! She proceeded to say good morning and be very nice to the next customer that looked like her. Very upsetting!!!!
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Lockedown SEO
Arby’s 538 off Interstate 5 at the intersection of Highway 12 is a good spot to stop and get quality fast food in between Sacramento and Stockton. Lots of selection for chicken, roast beef, or other sandwiches. Staff is very friendly and service expedient. The cashier, Faith, had exemplary customer service.
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DaMann Mannn
Their strawbrrry lemonade cups are.. small.
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Shannin
First off, please consider the level of service your giving with the current late night window attendant. The woman on our night visit, approx 220am, was incredibly brash, quite rude, and was a bit off in her ways overall. Meaning, odd requests like telling my father who was in front of us, and covering both cars bills, to get back in the line to pay for ours, AFTER we ordered AND AFTER she had given us order before he was allowed to pay for it! Naturally, a car had come in that time and was now behind us with yet another, and so on. So we had to extend our quick desired stop to a quite lengthy one unnecessarily. Had I actually opened my meal in that time and saw how unappealing and different it appeared from my expectations as well as the advertisement, I would have handed her back my bag and entire meal, and said no thank you, and left not owing anything. But as it went, I didn’t expect a bad item like I got, or the wrong side, and didn’t realize until we were again on our way to complete what was already a long day and long drive home. I ordered the brisket sandwich, meal with fry, no salt, a soda and added a orange cream shake. It was 17$ for my one meal, and I never even got my soda! My fries had salt, were old tasting and not hot, and the brisket was 2 pieces of super thin, very rubbery meat of some sort, was TERRIBLE, and after 2 bites I couldn’t eat anymore. There were NO sauces on it, of any kind, and I did not get ANY type of sauces or condiments in my bag, NOR EVEN A NAPKIN! This was, by far, the absolute WORST VISIT Ive ever had at an ARBY’S, and I was beside myself- because we don’t have one local, and it’s been my FAV since Childhood! I was left feeling pretty gypted in the whole experience and let down after being so excited to finally come across one after at least 10 years of not having! I want a redo!! Arby’s should be getting me back on this visit, because it was that bad. And that person at the window needs more training on how to be treating situations she encounters. And double checking the orders she handed out. In addition, she isn’t seemingly capable of handling the double duty of drinks. Since I didn’t get my soda, and after tasting my mom’s orange cream shake, mine was def nothing like hers, as mine had zero flavor of any orange. So I’m convinced that part got left out. In closing, it was an awful regrettable event. Dont go out of ur way to this location is my advice! If you do happen upon it, I’d highly recommend sticking to the typical common sandwich lineup, so you have a better chance in getting a fresh familiar tasting option. Stay away from the overpriced brisket; it’s likely just going to piss you off bad! Due to the location of this particular site, chances are your getting in a pit stop from log travels and going back to fix what’s wrong, like I had been stuck in, is likely not easy to do or friendly option, so avail all together is my opinion. Unfortunately. Def not the outcome I was wanting…awful!
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Randi Heinrichsen
Food good but napkins, ketchup empty. Tables not too clean. Don’t like that Fox “news” is on… there should be something neutral on.
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Randall Slusher
Arby’s food generally is good which is the case at this location. The atmosphere here is a little shaky with the homeless parked cars and van’s.
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Foxy Loxy
Part of Love’s Truck stop. Great roast beef sandwiches. Friendly cashiers.
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Samantha Valine
Got the beef and cheddar my husband got the classic roast beef and they were better than the arby’s we went to in Sacramento.
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Reviewer
Good customer service. But I noticed the kitchen staff is reckless and does not follow orders. I asked for extra onion and kitchen staff failed to deliver. Unbelievable
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Vicki McKnight
Shorted a + $8 dollar sandwich. Took over 10 minutes to make and refused to offer an apology or anything for the inconvenience
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