Based on 144 reviews, the restaurant has received a rating of 3.5 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ Delivery
Address:
1623-29 E Fayette St, Syracuse, NY 13210
Phone: (315) 475-8888
Hours
| Tuesday | Closed |
| Wednesday | 11 AM–10:15 PM |
| Thursday | 11 AM–10:15 PM |
| Friday | 11 AM–10:15 PM |
| Saturday | 11 AM–10:15 PM |
| Sunday | 12–10:15 PM |
| Monday | 11 AM–10:15 PM |
Menu
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Photo Gallery
Order and Reservations
Reservations: asianpalacetogo.com
Reviews
Bernard Pettigrew
They have nasty attitudes!!! The lady who answers the phone and the manager. I’ve always spoken to them with respect. They’ll mess your order up and when you call to let them know they’ll basically tell you “Deal with it”. That’s robbery. The first time we had the food delivered. We ordered chicken, they gave us shrimp and told us we had to bring the food back to the store in order for them to fix it. I said “Why when it was delivered to us? The manager said idk what to tell you” and hung up. This time my good came with a little surprise. A piece of plastic and spoiled chicken. I will never order food from there again. Smh
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Levi LeRuzic
Good food with many vegan options. I noticed a lot of reviews commented negatively about the staff but we’ve only ordered through delivery apps (Postmates, Uber eats) so I can’t comment on that.
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Kenya Richardson
They did again omg when I say they never disappoint me! Food always fresh and so tender and did I say tender!!! I literally eat this twice a week go get y’all some good Chinese food worth every penny if you like the bricks you will love The Asian Palace!!! I have ordered the General Tso Chicken w/ Shrimp Fried Rice and My Kids Love The Fried Chicken Wings And Pork Fried Rice!!! My 3rd Review Lol ❤️
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Edwin J
I have ordered from them so many times and it was very fast, but I recently had an order missing and its not the drivers fault. I called the restaurant to see if anything could be done because I spent a lot of money on that order and they just wouldn’t listen. they just proceeded to call the driver even after I told them that he dropped it off. Then the lady starts yelling at me then claims she wasn’t yelling but rather relaying information when it was clear her tone of voice increased 10 fold. Customer service is very important and can ruin several good experiences. I will never order from here again. I would add a photo but I never received the food.
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Tiffany Fresina
Amazing family owned spot with a great menu.
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Marky P
So it’s February, 2023 and they still won’t let me back in the palace. They make us stand out here in the rain like dogs waiting for food. Covid’s over.
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Nikki Hitze
My fiance and I have been ordering from Asian Palace for at least 5 years. It’s always fresh and delicious, with a wide variety of food including Japanese cuisine. The driver has basically been the same person for just as long, and he’s always incredibly friendly. Tonight, for the first time ever, we were missing an appetizer from our order. It was a small thing, just a side order, and it really wasn’ta big deal – 1st time in 5 years that anything like this has ever happened, and we decided to just forget about it, as things do happen. However, not long after the delivery, they actually called us to let us know that they realized the mistake and that the driver was swinging around to drop them off! That was incredibly kind of them for going above and beyond to ensure our order was correct. Asian Palace is an excellent Chinese restaurant and I highly recommend them!
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Coolective Company
After providing my address to the Asian Palace employee I was given the ‘go’ to place my delivery order. He never said anything about my location being too far away, took my order and said it would be here in 45 min. 80 minutes later I called to check, and the woman whom I spoke to stated “its on the way”.
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Shalana White
Tried Asian Palace tonight as it had great reviews of Grub Hub. It was absolutely amazing. Its very hard to find a place that has both good chicken and lomain but with this place both were spot on. I got the bourbon chicken and my husband got the seseme. Great portions and flavor. I will definitely be ording from again.
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Sabrena Maddox
I cant believe it! Ive been eating here forever however today i placed an order for delivery that included an egg roll. When it came there was no egg roll so i called and was totally cursed and disrespected. The female actually said why am i worried about it its only $2. Im appalled! Never again!!!
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