Fast-food outlet serving up namesake root beer, plus burgers, chicken & fries. Based on 101 reviews, the restaurant has received a rating of 3.5 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ No delivery
Address:
4501 Abbott Dr, Omaha, NE 68110
Phone: (402) 345-1223
Website: https://awrestaurants.com/locations/nebraska/omaha/4501-abbott-drive/
Hours
| Sunday | 10:30 AM–9 PM |
| Monday
(Labor Day)
|
10:30 AM–9 PM
Hours might differ
|
| Tuesday | 10:30 AM–9 PM |
| Wednesday | 10:30 AM–9 PM |
| Thursday | 10:30 AM–9 PM |
| Friday | 10:30 AM–9 PM |
| Saturday | 10:30 AM–9 PM |
Reviews
Janice McDunn
Terrible food. Fries were limp and tasted like they had been cooked in old grease. I could not eat them. The bun my burger was on was very dry. I was the only customer at this restaurant but waited nearly 10 minutes for my food. I will not go back. (The employees were nice though)
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Amber Stuckey
DO NOT EAT HERE. On day 3 of horrible food poisoning from eating here Saturday evening before my flight. Should’ve thrown it away when he gave me an old cooked patty, cold cheese, and a stale bun but I grew up eating A&W and wanted it so badly before my flight after Thanksgiving. Thanks for ruining my favorite childhood place. I WILL NEVER EAT AT A&W AGAIN.
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Dr. Art Epstein
Burger greasy and cold. Bun at least 2 days old and hard. Staff was slow and uncommunicative. Maybe bad timing but I won’t try again. The Taco Bell and KFC at the other end of the terminal is a short walk and a much better choice.
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Keith Knobloch
Bad experience, but that seems to be more likely with a captive audience. From the start, the service was lackluster…beginning with walking up to the counter not knowing how this 3-in-1 restaurant concept worked, and the two employees just looking at us. After ordering our food, again, we were just stared at as if we should know what to do, before we finally asked how they let us know when our food is ready. So we took a seat at a table around the corner and waited, and waited. After a while, I finally returned to the counter to find out they either never made our food or gave it away to someone else. I stayed and watched while the burgers were made over again. The two employees griped at each other about whose fault it was and complained that their relief wasn’t in yet right in front of customers. The food ended up being decent when we finally got it, but I’d try to eat before you get to the Omaha airport…not the best options there.
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Myst Arie
Wow. Stopped to get some food after our flight. Didn’t even get that far. The man ignored us and kept mopping. Finally asked us if we knew what we wanted and when we said yes he gave us an eye roll (a grown man doing an eyeroll!?). Just kept mopping. So we walked.
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Tony Burris
Pitiful, the only thing we got we ordered was the drink. Ordered onion rings didn’t make them so they just threw some fries on the try. They forgot to ask if that’s what we wanted to do. Got a hot dog ordered a cheese burger. Cold fires I might add.
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Hussein Ghazi
Low quality the meat does not taste like meat at all. Cold and dry tastes nothing like hamburger.
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Gary Glendenning
Staff here was friendly and helpful. Food was prepared after ordering, not taken off the warmer. How can you beat their root beer?
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Bwambo Chan (Bwambo)
Went to go order some chicken and the individual said “let’s see if our fryer is working.” I mean wouldn’t you now by noon if it was working? On top of that it had fry oil in it so god only knows how old it was. I guess they did me a favor by telling me “not today bud.”
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Andre Swain
Should read up about A&W’s history (American history). Burgers are suppose to be served hot and made fresh each time an order is placed.
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