Fast-food outlet serving up namesake root beer, plus burgers, chicken & fries. Based on 128 reviews, the restaurant has received a rating of 2.7 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
1216 Grant Ave, Ogden, UT 84404
Phone: (801) 394-8888
Hours
| Wednesday | 10:30 AM–9 PM |
| Thursday | 10:30 AM–9 PM |
| Friday | 10:30 AM–9 PM |
| Saturday | 10:30 AM–9 PM |
| Sunday | 10:30 AM–9 PM |
| Monday | 10:30 AM–9 PM |
| Tuesday | 10:30 AM–9 PM |
Photo Gallery
Reviews
Janelle Meza
Had the worst experience on Sunday. I ordered 4 root beer floats and was never asked what size I wanted them. I told the lady before I paid that I wanted large. She then told me to pull up to the front and they would bring them out. I waited for almost half in hour for the floats. I went inside and asked what the hold up was. She said she was waiting for the machine. That was never communicated to me before I pulled over. I requested to speak to the manager and the manager didn’t help me either. I asked for the manager for her and and she refused. I asked for the the corporate number and was told I could find that online ( I COULDN’T FIND IT). This store did not communicate well with me. How hard is it to tell someone the order will take long because of said situation?
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Dave Allison
I had there a2 bacon cheese burger and fries With of course there famous float.
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UtahToeGuy
The cod fish takes about 7.5 minutes to cook fresh. They told me that when I place my order to give me the opportunity for something else if I didn’t want to wait. I thought that was pretty cool
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Ingrid Merrell
Not a good experience. They forgot my son’s meal. We got the drink and fries, but that was it. The bacon on our sandwiches was smaller than the tomato slice (which was small.) The fries had an after taste. I question when the line for the syrup was replaced or fountain nozzle was last cleaned and sanitized. It did not taste safe to consume. I don’t like writing bad reviews for restaurants, especially when they are all having a difficult time. But, this was not a good experience. I hope the staff can improve in the future.
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Deena Bennett
Made wrong the first time. Both the first burger and the remade burger were cold. Fries were extremely old. Customer was bad at best. They tried to tell me they had no hamburger patties and it turned out they had none cooked. Tasted pretty bad
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Rusty Rust
Dining room locked at 1:30P.M. On a Sunday. Drive through was open.We we’re on foot, so we had to choose another restaurant. If this is an employee shortage issue… what is being done to make employees and potential employees want to work there. Be better A&W/KFC, this is not how to serve your customers.
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Paula Felt
We had the worst of experiences here. WILL NEVER come back again! We went on Tuesday and ordered the 2 Hamburger, cheese and bacon special with fries and medium root beer for $10.00. First we were told that that special was over. There were at least 2 big signs advertising this special!! We waited at the drive through 20 minutes because the person taking orders had NO idea what he was doing. He told us to wait 5 times while he asked someone. We specifically asked for FRESH HOT fries and rooter freezes instead of plain root beer. We were willing to pay the difference. The person taking our order said our came to $9.14?????? If the special is 2 for $10.00 and we substituted our drinks to freezes…..you do the math because no matter how I do it, it is definitely NOT $9.14!
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Derek Duncan
I went to pick up delivery and waited 35 minutes. I eventually received my order after going though the drive thru a second time after they told me to wait in the front because of corse the lobby was closed. They were not busy either. Absolutely horrible service you couldn’t pay me to go back. The order was a burger and a shake nothing crazy. Don’t waste your time here.
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Amanda Atkins
We went through the drive thru, received no silverware or napkins, which we unfortunately didn’t realize until we tried to eat it at a picnic table. We also found that we had no butter for the biscuits we ordered. I guess we shouldn’t have assumed that everything would be in the bag. We also had to ask for our drinks, which took another 8 or 10 minutes, because they weren’t brought out with our food. When we got them they were smaller than what we ordered, but we didn’t want to wait another 10 minutes and get new ones. The food was fine, very hot and what we expect from KFC/a&w.
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Ariel Horn
Literally the WORST experience in quicky food ever. Had them the first time on door dash and the messed up my order and the food was a mess. Stopped by tonight thought I’d give them a “in person” shot. The person who took my order was indifferent and couldn’t remember the simple things I ordered. Needlessly to say, I did not get what I ordered, the food I got was not at all worth what I spent and when I called know one answered. They closed. NEVER GO HERE
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