Cheery regional coffeehouse chain serving specialty drinks, smoothies & baked goods. Based on 206 reviews, the restaurant has received a rating of 4.5 stars. Price $$
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
510 W Savidge St, Spring Lake, MI 49456
Phone: (616) 827-7025
Hours
| Monday
(Labor Day)
|
6 AM–8 PM
Hours might differ
|
| Tuesday | 6 AM–8 PM |
| Wednesday | 6 AM–8 PM |
| Thursday | 6 AM–8 PM |
| Friday | 6 AM–8 PM |
| Saturday | 7 AM–8 PM |
| Sunday | 7 AM–8 PM |
Photo Gallery
Reviews
Stephanie Wade
I have wanted to leave a review many times stating the issues I have had at this establishment, but haven’t brought myself to do so yet. Today was the day! Unfortunately, 9 out of 10 times I am disappointed in what I am getting from this particular Biggby. They are SLOW SLOW SLOW, and you have to wait in-line for 20 minutes sometimes with just a couple cars ahead of you, it is absolutely ridiculous! Today I ordered my bragel with extra cream cheese because lately they have not been putting hardly any on them. So I keep ordering them extra cream cheese. Do they ever actually do that? Mmm, not really. Once again disappointed with my order- request completely ignored. Not only this, but I have had previous orders same situation, and drinks that came out completely odd. Inconsistent is this Biggby location. And when you spend $15 on a drink and bragel, you should probably take the time to get it right- especially if I already have to wait in like 20 mins as is! Somebody help this location get “established”.
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Arielle Anderson
First of all Makayla is the best. She was so cheery and accommodating getting our order just how we liked it with the best attitude. Now my favorite Biggby. Also our drinks were perfectly how we requested. And the area is also beautiful.
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Shelby Lyn
This is by far my favorite biggby coffee location around, I have became a regular here since I am now attending school in the area and I always look forward to coming by on my breaks to get a drink and visit my favorite biggby Baristas!! the attitude of the girls that work here are always wonderful, Makayla is always in the most upbeat mood and great attitude and I am always happy to see her! very grateful for the kind staff who always make my day better!!!
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Justin Willison
Gave me the 2 for 1 deal, even though I didn’t ask, or even know it was available.
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Amanda Mears
Love love love bigbby and I have not had any issues yet at any location I have been to!!
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Emma Stanhope
The staff are always so friendly and helpful. They tend to be busy and a bit understaffed, but they get things done in good time. I often don’t know how to explain what I’m looking for but they always help give advice and offer ideas and options to me. They the atmosphere there as well, very relaxing.
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Angie Rogers
I am a patron here as well as a Grub Hub driver, and I just LOVE the staff at Bigby in Spring Lake! They are friendly, fast and always a joy to be around!
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Cynthia Beckwith
Waited and waited at the drive thru speaker, then waited at the window almost 10 minutes. Finally drove around and went inside. One girl was sitting on the floor and the other standing just talking. When I asked if the drive thru is open she said yes. I said I had waited and she said “oh well the speaker is broken”. What? I said I had waited at the window also and she said “oops”. Terrible service. Put a sign on the speaker if it’s broken
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Walter Weldon
What can I say, this Biggby has really gone down hill over the last year. They used to have super awesome customer service and bagels. Today was my last time at this biggby. The customer service is just so so and I’m not sure who does the ordering but they might need some training. My last several trips which are few are a fewdays during the week and weekend have left me driving to the grand haven Biggby for my food. On multiple occasions they have been out of multiple types of bagels, cream cheese and turkey for their bagels. No other Biggby has this issue on a consistent basis. A year ago I rated this Biggby a 5 star but today I had revise my review and would not recommend this Biggby.
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kodi reynolds
Ordered two drinks and two bragles and the girl making them started complaining out loud in front of me that she can’t multitask…… you literally work at a coffee shop that is your job… please never put “knows how to multitask “ on your future resumes. Then she proceeded to tell her other go worker that they are not selling anymore bragles today. The employee asked what she should say if someone were to order one and she told her that they don’t have enough people to mAke them…mind you I was only me in the store any maybe 2 cars came through while I was there for 15 minutes.
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