Dinner is always ready. Boston Market is the rotisserie expert, serving the kind of meals that help mom draw everyone to the table. From our fresh, never-frozen whole rotisserie chicken to our fresh-baked cornbread and wide variety of family-favorite sides, each family member can create their ideal meal. There’s something for everyone! We only serve natural chicken, full of flavor and free of antibiotics and added hormones – marinated in garlic & herbs, and rotisserie roasted to perfection. It’s rotisserie roasted every hour, on the hour and ready to serve when you arrive. Plus, we also serve rotisserie turkey and freshly prepared ribs and meatloaf.
Counter-serve chain dishing up comfort food, such as roast chicken, in a simple setting. Based on 415 reviews, the restaurant has received a rating of 3.8 stars. Price $
Address:
247 NJ-10 East, Succasunna, NJ 07876
Phone: (973) 584-9200
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Reviews
K *
I used to LOVE coming here. The food used to be fantastic. Since some of the main/regular workers have left, it’s gone way downhill. Especially since last year. I keep randomly trying, hoping they get their act together, but yesterday was my last trip there. The time I went there’s usually a line of people to the door. There was no one…except one couple sitting in the dining area. What they had in the display didn’t look appealing. The sweet potato casserole was dried out as well as the mac and cheese (which I rarely get anyway) The potatoes and corn were full so I THOUGHT they were fresh. Until I got home to find the mashed potatoes ran off my spoon like soup. The corn? Ice cold. Chicken? Dry and rubbery. The icing on the cake (literally) was the chocolate cake which used to be incredibly moist and full of flavor. Instead it was dry, dense and was inedible. I don’t know if all the locations are like this but… I’m pretty much done with this one. And I’ve been coming here for years…since it opened at this location. Such a disappointment. I’ve seen other posts mention calling the health department. That wont do anything unless they shut it down. They need employees who care, like the old staff. This place has been a revolving door for the last 2 years. And the parking lot is one giant pothole. It’s only a matter of time before someone sues them for a trip and fall.
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Amanda
Same experience as reviewer below. No Mac and cheese sides, no salads, chicken had no skin and was mostly bone. Extremely disappointed. Also the counter that displays the food looked unsanitary and food was floating in the water. Health inspector should make a visit here. This place has really gone downhill.
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dagmara d
Food was so bad it can not be easy described.
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Luis Del Pino
This place had almost nothing in stock. Almost no sides. The mashed potatoes were not real… it was boxed mashed potatoes. Super disgusting! I was not given any gravy… I had to literally beg for gravy and the poor guy didn’t even have gravy containers. They had one soda size available… the kid cup sizes. Asked if I could get a refill on it because this place is so cheap the soda fountain is behind the register. The employee says… refill is free but only for you. Three dollars for a kid size soda cup. Holy god.. what an embarrassment. The poor employee stated they haven’t gotten supplies in over a month and the poor manager has to get things from restaurant depot. Yes… your eating restaurant depot food! Not food from Boston Market.. amazing isn’t it? Never… ever going to waste my money coming here again and I suggest others do the same.
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Peter Varricchio
Ordered our family meal online and went to pick 4 sides. All the sides we wanted were available (or so we thought ). Placed the order and went to pick up only to find out they had no stuffing and no sweet potato casserole ( which we paid extra for) was not available. The store salesperson was nice and I ended up just getting 2 other sides. What I’m upset about is if it is not available in store it should be taken off online or put as sold out.
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David Thomas
This place is absolutely dreadful. The food is horrible. It’s not even hot. I don’t know who is teaching these people how to cook, but it is definitely not the Boston Market standard.
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hailey contract
awful!!! i ordered a chicken pot pie online. put in my phone number, yet they waited until I got there to tell me i couldn’t get that because they were “out of stock”. when i tried to get the nashville hot chicken sandwhich instead, he said “no. only a piece of chicken and side will be acceptable.” are you joking??????? then tells me to call next time because their menu is different then the one online. i am utterly confused. that is not good service even one bit. how is that even possible? i shouldn’t have been able to order it if they don’t have it. never again. awful service, awful food.
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Gabe Does
Solid although more expensive than my last visit a couple years ago. Lot of space in the lot and clean inside the restaurant. Kids meals are a good value for my little one. And the Mac and cheese is still a favorite.
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kgd bird
Ugh… mashed potatoes were not what they used to serve. The ones I got tonight were tasteless and felt like dried paste. The Mac n cheese was crusty so I skipped getting it. The straw for my fountain beverage was not in a wrapper and was plastic (health code violation and nj plastic ban violation). I also received my to go order in an unbranded plastic bag (another nj plastic ban violation). There were still christmas decorations on the catering display table (its Feb 24).
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Jim M
Ordered delivery last night at 5:57, got 2 texts saying food will arrive by 6:45, I called the door dash driver at 7, he was Still waiting for the food to be prepared. Finally got here at 7:30. I called the store, girl on the phone said they “were busy”. Why didn’t they give a correct time frame when I ordered so I could go elsewhere and why did I get texted twice with the wrong information. Got 3 mashed potato sides and it came with only 1 gravy. Food was cold. Will not order from here again.
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