Long-standing local chain eatery known for Italian beef sandwiches, plus pizza, burgers & salads. Based on 900 reviews, the restaurant has received a rating of 4.3 stars. Price $$
✔️ Dine-in ✔️ Drive-through ✔️ No-contact delivery
Address:
1170 N Arlington Heights Rd, Itasca, IL 60143
Phone: (630) 773-2333
Hours
| Sunday | 10:30 AM–10 PM |
| Monday
(Labor Day)
|
10:30 AM–10 PM
Hours might differ
|
| Tuesday | 10:30 AM–10 PM |
| Wednesday | 10:30 AM–10 PM |
| Thursday | 10:30 AM–10 PM |
| Friday | 10:30 AM–11 PM |
| Saturday | 10:30 AM–11 PM |
Menu
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Menu Photos
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Reviews
Paul Bartfay
Very nice Italian style beef sandwich, real pretty food to eat and look at.
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Joseph Rodriguez
I ordered for pickup through their website. I ordered side of peppers, side of auju, and even was made to pay for this. I even explicitly asked when I was there whether or not there was a side of auju included in the order and was assured it was. Low and behold, no auju, no side peppers, and the “cheesy sauce” is actually shredded cheddar. This is a horrible meal and a horrible experience. Absolutely unacceptable and I will be sure to never go here again and share my experience with everyone to be sure they don’t give their business to this shop. 0 stars. I’m appaled.
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Amy Mc (AmyMc8)
Absolutely the best Italian beef! The service was good and the food was outstanding! You order at the counter and then they bring the food out to you. We had Italian beef sandwiches with mozzarella, cheese fries, supremo pizza, and brownies. The food is made fresh to order and is outstanding! The Italian beef spice blend is tasty! The buns were so good too! The fries are crisp and cooked perfectly. The brownies are pre-packaged- Ghiradelli brownies and are huge, moist, and delicious! We enjoyed every bite! Yum!
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Bob Bouse
6/2022 4* Can’t give it 5* because I got a beef. The beef was good. But I asked for dipped, dipped, dipped, and then dipped again. The guy said, oh “Baptized”. I said. Ok Sounds like it. OOPS! Big mistake. It was dry as a desert. Just check the pics. Not worth it. I will go to another beef place next time.
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Peter A. Morrell
This was my first time at Buona, as I was reffered here by the front desk at the Hyatt. It is a family and chain style restaurant with very nice vibe, cool decor and an open feel. The cuisine here centers around ‘Italian Beef” which according to them is an Italian/Chicago tradition. I was lucky to be there on a Thursday when Pizzas are half priced. Be wary that this is a self serve restaurant. I stood by the entrance for about 5 minutes with servers going by me, and no one told me you order at the counter. Aside form that everything was great. I ordered a classic Italian “Buona Beef” 7 inch. The sandwiches meat was flavourful, tender and mixed with peppers was very good. My pizza was served hot and fresh, and it was vary good pizza. Cheesy, gooey, and just the right amount of pepperoni. They also have burgers, Ribs and other sandwiches and sides as well. The people at the counter were very helpful and helped me order my meal. The staff is attentive and helpful. Buona Beef has great food, its family friendly, and affordable. I’ve eaten at other locations since then.
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Andy Reidler
Had a great meal at this location. Staff was very friendly and the food was excellent. I had the cheese ravioli and they were very large and I added sausage to the dish. The chopped salad was excellent. A place I would definitely revisit on future trips to the area.
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Maria S Nasca
First time here. Ordered a beef sandwich (baptised) and a chopped salad. The beef was excellent, the perfect chicago style beef sandwich. The salad was also excellent.. Great dressing and lots of good stuff in the salad… nice clean location… all good. I will return!
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Dave Vaughn
This was one of the best Italian beef sandwiches I’ve ever had! I got mine Baptiste (whole sandwich dunked ink the juice) and topped with cheese and sweet peppers. Delicious!
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Ms Rhonda
Maybe it was just a one-off time, but before the pandemic, this Buona location had really good food and the serving sizes were nice. I visited this location for the first time in a couple of years, and the Italian beef didn’t taste the same. Quite plain. I’ve had hot dogs that packed more meat than what I paid for. Just wasn’t a great experience.. I will try a different Buona location.
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Gary DeKroon
Oder take out tonight and we arrived a bit early. While we wait for our food, a couple of bags of food to-go we’re placed by the register. Another patron walks in and the kid behind the counter proceeds to open one of the bags and takes out a sandwich. The customer states “I did not order all that food but I will take if you are giving it away”. The kid behind the counter clearly has no clue on to even ask the name it is under or if it was a online order. He proceeds to fumble with the sandwich and then another associate hands him a pizza that is to go with this order. Confusion sets in as he proceeds to walk back to the register with the other 2 bags and the removed sandwich that he wanted to hand over to the other customer. I then ask if that order was for “Bryanna” as that was my order and we also had the pizza. I asked the other customer if her name was Bryanna as well and she said no. I then told the kid behind the counter that the order he wanted to pull apart and give away was mine. He then mentioned to the other customer that her order was in the pick up cabinet by the door. We then started to look thru the order to make sure it was all there as it looked as if something was missing. The kid goes said ” it is all there, trust me I checked” I proceeded to check anyway and said it again. I am now thinking that he was just about to give away my sandwich and now I need to go on his word it is all there? I checked and we were short a sandwich and as I am letting him know of this, he was walking away what appeared to be to the kitchen as they forgot to put a sandwich in the bag.
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