No matter the name, we’ve stayed committed to quality over the past 30 years. The #1 Cheesesteak in the World is made with only premium ingredients, like 100% USDA choice steak*, 100% all-white meat chicken, all-natural cheeses, and hand-cut vegetables—always grilled-fresh-to-order.
Counter-service chain offering a range of Philly-style cheesesteaks, loaded fries & lemonades. Based on 75 reviews, the restaurant has received a rating of 3.5 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
2011 N Roan St, Johnson City, TN 37601
Phone: (423) 283-0464
Hours
| Wednesday | 11 AM–8 PM |
| Thursday | 11 AM–8 PM |
| Friday | 11 AM–8 PM |
| Saturday | 11 AM–8 PM |
| Sunday | 12–6 PM |
| Monday | 11 AM–8 PM |
| Tuesday | 11 AM–8 PM |
Menu
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Photo Gallery
Reviews
Bryan
Food is amazing. I ordered the Buffalo Chicken in Regular size and my wife ordered the Chicken Teriyaki, they were both delicious (mine tasted better, haha).
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Amanda Heilman
Stand in line for fifteen minutes to order then wait twenty minutes for them to make your sandwich all while being crowded by mall shoppers in the food court. Don’t do this to yourself. Food was good but you have to fight to get it and wait forever.
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Jeff Owens
First time going to a Charley’s and will probably be a while before I go again unless its to another location. This location is extremely slow. My family got food from another vender at the mall and finished their meal before I sat down with my order. And as for the bacon cheese fries, the bacon could be cooked more and have a bit more cheese on the fries. I’ll stick with the other venders at the mall and get more bang for my buck. Only positive i can give is I got $1 off for my next combo meal next time I go. Think I’ll give it to someone in the 20+ minutes waite line next time I go.
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Jordan O
Food was good but be prepared to wait for no less than 30 mins. We waited for 15 mins just to have our order taken with no one else in line.We ordered one large teriyaki chicken sandwich, no sides or drinks and had to wait an additional 15 mins. Staff seemed unorganized and were prioritizing uber eats/online orders over everything else.
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eric murphy
Worst Charley’s around. Staff is extremely rude and actually refuses to serve customers when they are open. Myself and a few co-workers come to the mall to eat every Tuesday and very rarely can you get Charley’s because the staff would rather hide in the back instead of do the job they get paid for. Took this pic of people lined up and not a single employee in sight.
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kristy kay
*edited I have been back here several times since my last review and every sandwich I have ordered was made to perfection. All of the ingredients seem fresh, although I wish they had fresh jalapenos. I generally get a to go order but the people inside are always very friendly. Very clean and generally just normal atmosphere for a fast food place. Way better than Jersey Mike’s!
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Travis Childress
Staff was very rude paid 17.00 for a sub fry and drink and got to the end and ask for a cup of ranch and they very rudely told me I would have to pay .55 will not be back k
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katherine “kitkat” hoilman
I got the croissant with chicken salad on it it’s absolutely delicious
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Melissa Troutman
I’m a fan of great French fries and these are top of the line
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Jeremy Hicks
Great food. Great prices. Courteous staff. Just be aware it is in the food court of a mall. I went in my PJs from the hotel thinking there would be a drive-thru.
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