Hand-tossed pies & other casual Italian eats, from panini & pasta to salad & wings, in low-key digs. Based on 121 reviews, the restaurant has received a rating of 4.1 stars. Price $$
✔️ Dine-in ✔️ Takeout ✔️ Delivery
Address:
56 Kellogg Rd, New Hartford, NY 13413
Phone: (315) 797-8946
Website: https://www.charliespizzawm.com/
Hours
| Tuesday | 11 AM–8 PM |
| Wednesday | 11 AM–8 PM |
| Thursday | 11 AM–8 PM |
| Friday | 11 AM–9 PM |
| Saturday | 11 AM–9 PM |
| Sunday | 12–8 PM |
| Monday | Closed |
Photo Gallery
Reviews
Matt Schafer
I walked in at 8:10pm, however I didn’t know they close at 8pm. They still waited on me as I was only getting 2 slices, but another gentleman walks in and wanted to order a large pizza the girl at the counter said they closed at 8 but the owner who was working the register said “just a large pizza? I’ll make it right now.” I was blown away by that because most people want to go home after a long day working at a pizzaria. Much respect to you sir, it was refreshing to see the above and beyond service that you provide.
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Samuel Macinsky
Lowering my rating from a 5 star, then 4 star, and now, finally, a 3 star was tough to do.
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Kassi R
Better than Tony ‘s pizza and even grandes nut the close way tooo early and don’t deliver after 730
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Qúeeñ nýa
Just order riggies and only had one bite and it’s so good I’ll be getting this every Friday
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alex tirado
Not the best atmosphere but good food and service offering takeout and dine in
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Adam Hovak
I w tried just about everything at Charlie’s. Their garlic knots are probably the best around since they’re always soft and buttery. Pizza is hit or miss based on who’s making it
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Paul Hayes
Stopped in for 2 large orders of greens, which my family has fallen in love with. Still good, but portion size cut almost in half and price increased to $ 15.00/order. Wow !!
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Kayla Reed
The first time I called the guy put me on hold. I waited a good 5 minutes then decided to hang up and call back. He then answered sounding miserable said it would be about 30-45 minutes, which it took longer. My garlic knots were still extremely doughy with no sauce in the container and the pizza was cold. Mind you I called about 11:15 right around opening time. They need to hire better people with better customer service skills.
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Maureen zumpano
Recently got burned pizza but no biggie. Tonight ordered 2 subs, one tuna. They had my phone number but never called. When I got there the meatball sub was done but guy says out of tuna, want something else? Waited 20 minutes for 2nd meatball sub. Did they offer no charge? No. Was our favorite pizza, sub place
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christine
Had simple of order of garlic knots with marinara and a slice of pizza. I got the garlic knots with no maranara on the side and had to wait for the slice because they forgot to put it in the oven to warm up. The other girl looked at me like “what slice”. After asking for the marinara and my slice I put back the menu because it is my first and last time I will ever go there. Counter girl was not friendly at all. No apologies, no thank you. The worst first impression I ever had. I would understand if they were actually busy. To top it off the cook was talking about how he has been sick with the bug and throwing up. I honestly didn’t want the food at that point …I was so annoyed and grossed out.
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