Fast-food chain serving chicken sandwiches & nuggets along with salads & sides. Based on 995 reviews, the restaurant has received a rating of 4.6 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ No-contact delivery
Address:
22015 Dulles Retail Plaza, Sterling, VA 20166
Phone: (571) 325-2669
Hours
| Thursday | 6:30 AM–10 PM |
| Friday | 6:30 AM–10 PM |
| Saturday | 6:30 AM–10 PM |
| Sunday | Closed |
| Monday | 6:30 AM–10 PM |
| Tuesday | 6:30 AM–10 PM |
| Wednesday | 6:30 AM–10 PM |
Menu
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Menu Photos
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Reviews
The Dr (Dr. Baraa)
Just what you expect from Chick-fil-A
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John Smith
The staff and pharmacists at this location have always been courteous and professional with me. I have not needed to ask them any in-depth questions pertaining to any medications I have had filled here, but they are always ready and willing to answer them if I have any. The main store always appears to be fully stocked, with minimal shelves empty. Sometimes, they have not always had as much of a specific item on the shelf that I am looking for. But on two occasions the staff have gone into the back area of the store and found what I wanted.
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Jun Yang
I frequent this location and I’m satisfied most of the time, but don’t order anything when it’s busy. They skimp and bag leftover fries like others have complained about in the reviews. The photo I’m attaching is large size
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Megan Hassan
I placed a large catering order from this location for the late night snack at my wedding last month. When I placed the order of the phone I asked and was told I do indeed receive rewards points for my catering purchase. Fast forward to today after the wedding, honeymoon, and moving to a new state, I check my app and realize I never received the rewards points. When I call the nice man on the phone tried to help me but because I was “too late” (1 month and 3 days since my wedding) there wasn’t anything he could do but he connected me to the support and IT. They then told me there’s nothing they can do and that I was responsible for claiming my own points even though I was told they’d show on my account and was not told there was anything I needed to do. They then ended the conversation by saying that they can’t reopen anything since it’s all closed? You’d think the IT at this big of a company would be able to do a little more? So now after spending $1k at their restaurant, I don’t receive the rewards I was told I would be receiving and was talked to very poorly by their customer service staff
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Kavya Santhanam
both of the fries that i ordered today were only half filled at best … really disappointed, i was showing my friend chick fil a for the first time
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P S
Very disappointed with the young Hispanic lady with black hair and black framed glasses working today. She was taking our payment and giving us our food. I had scanned my app and asked if I could redeem my small fries as I had extra points. She looked right at me, and said you never ordered it beforehand. To which I said agreed and said if I could get the small fries that would be great. She sarcastically and laughingly said, you never ordered a small size, you would need to order the small. I told her sternly, I would like to order a small. Afterwards, when I asked her for Buffalo sauce, she ignored it. I asked again and she sarcastically and laughingly again responded, “Okay yeah. How many??” She handed us the bag staring at something else and without even looking at us. Didn’t even kindly say have a good day or my pleasure. Very disappointed with Chick Fil A service as usually they’re always on top of it!
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Lynn Durrant
It’s chick fil à so it’s delicious and all that.
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Khoi Nguyen
Love this location plenty of parking. Quality food great service and super clean location. Bathroom is spotless and so is the dining area. Highly recommend this spot because it’s close to the highway
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Dan B
I just went to this Chick-fil-A and have frequented often but this is the last time I will be going to this location. I spoke with the manager Jamie regarding a free Brownie sign that was posted in the drive-through. they mentioned several times that the sign had expired and that if I wanted the brownie I would have to pay. I felt however that since the sign was still up that it’s the least they could do would give me a free brownie. Anyway, after going back-and-forth with her I explain that this is not the Customer Service I’m used to experiencing at Chick-fil-A and she slammed the window shut. You would think for a Chick-fil-A manager they would be better trained to handle situations like this. I’ve been coming to Chick-fil-A for a very long time and this is the worst experience I’ve ever had hands down. I posted the picture of the sign that was still up and as I was leaving they took it down. Anyway, I never leave bad reviews and I’m a positive guy but I feel something needs to be done so this type of thing doesn’t happen to anyone else.
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Doug & Meg Carlson
The owner/operator of this location and the one at the GW Loudoun Campus, Mr. Diggs, is OUTSTANDING. He is personable, engaging, and all about customer service. The food, employees, and service at both restaurants is always impeccable and delivered with a smile. No matter what the circumstances. Cannot say enough about how these locations are run!
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