As conditions and regulations about coronavirus evolve and differ across the country, availability of dining options like curbside or full dining room seating will vary by restaurant. What remains unchanged is our commitment to safety and high operating standards, and we are continually adjusting our operations to help protect our Operators, Team Members and Guests.
Fast-food chain serving chicken sandwiches & nuggets along with salads & sides. Based on 145 reviews, the restaurant has received a rating of 3.9 stars. Price $
✔️ Takeout ✔️ Delivery ✔️ No dine-in

Address:
6910 Fayetteville Rd Suite 246, Durham, NC 27713
Phone: (919) 806-5557
Website:
Hours
| Wednesday |
11 AM–7 PM |
| Thursday |
11 AM–7 PM |
| Friday |
11 AM–9 PM |
| Saturday |
11 AM–9 PM |
| Sunday |
Closed |
| Monday |
11 AM–7 PM |
| Tuesday |
11 AM–7 PM |
Menu
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Photo Gallery
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Reviews
Arpad Szabo
This is the second time in two weeks that Chick-fil-A messes up my order. Last week it was the one a mile south of here, now this one forgets a sandwich. We also had to wait 10 minutes for our drinks, and they almost forgot one of them, as well. Now that they’re constantly increasing their prices and their service is getting worse, the value is just not there and they’re just not worth my time. They also never responded to my previous complaint, so they just don’t care.
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greg tirey
I love chickfila and am a red level member (meaning i eat here too much). Lately when i use the app i get a message that my order is ready, but then i have to wait 5 more minutes to get my order. I understand its busy and they need to get orders done in a certain time, but selecting my order is ready when its not has become common place and is at best is a bad business practice. Ive only noticed this practice at the chickfila near southpoint. I wont be giving up chickfila, but i will frequent this one less, sadly its become the worst one in the area.
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Jack R.
Chick-fil-A at Southpoint Mall should be ashamed. I have eaten Chick-fil-A restaurants across the US and have never had an employee that acted like I was interrupting them to walk up and order any food. No greeting, no “my pleasure” when I said thank you once the food was ready. When I walked back over to the counter for a refill I had the same attitude once again. Thankfully, the food was what I expected from Chick-fil-A.
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Susan Liles
Chick-fil-a is known for their delicious fast food and great service. Not this time, though. We ordered last night for our 4 grandchildren, and they completely blew the order. Out of 3 kids’ meals we got no kids toys. We only got one milk. We ordered extra French fries in addition to the fruit that came with the meal, and got one instead of four. We went back to the manager today, and he “resolved” the problem by arguing with my husband over every point. So much for their great service. This is the third time we’ve had an issue at this store. The manager was so rude that my husband just wanted to get out of there.We let it go the first two times. The people that take orders are very pleasant, but they need to listen to what’s being ordered. We won’t be back.
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Amanda Dodson
Today I showed up with 28 separate orders and the service could not have been better! By the time I was putting in our last 5 orders the first half of my orders were bagged and heading to the car. The manager helped to carry the remainder of the order to our car. Great service and would recommend anyone supporting this location.
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Casper H
Since this location went corporate and not private anymore it’s gone to hell.
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Jenette Arreola
This salad was prepared with stale fruits and veggies, not at all appetizing for a health nut as myself. I was disappointed, and frankly surprised because I am usually delighted with Chick-fil-A salads and ingredients overall. It wasn’t very busy at the mall to take that into consideration. What I did with my salad? Disposed of the old romaine lettuce and reassembled it with fresh lettuce found in my home fridge. I went ahead and added more berries.
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sharon hyatt
I went to the Southpoint just to get a sandwich and it took 30 minutes . first when I saw about 20 people waiting so I was thinking. so I went to the person who is taking the orders and asked how long it will takes for my order he said 5 minutes. and it took 30 minutes. that restaurant needs to close down.
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Megan Dew
Left my 2nd cookie out of my bag so had to fight the wife for the lone cookie 🙁 were closed when I got home and noticed… when did you start closing at 7 pm (?)
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Ben Lail
Refusal of service even though it was about five minutes before they closed. I love all other chick fli a’s except for this one.
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