Ann Prado (Annie)
Our food was hot and fresh. The service was excellent, and the establishment was clean. I love how the employees were asking if anyone needed anything and wiped the tables immediately after someone left. The employees definitely care about the customer and take pride in their work.
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Colby Anderson
Food shrinking as prices skyrocket. It’s pretty bad when a cfa sandwich can fit in the palm of my hand. But hey, on the bright side, I’m decreasing my calorie intake for this meal…
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Brittany Carter
They work and look like a construction team in the mall. Service was quick. Food was hot. Yallll, they asked me how many sauce I needed….I only had 5 piece.. I said 5, they gave 5!!!!! Like yesssssss!!!!!
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Bobbie Getz
My frozen lemonade was great! They were pretty busy and I waited a few minutes to order. Several folks were waiting for online orders.
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Ziggy Zane
This place has always been great. The food and staff we what you expect from Chick-fil-A. The only downside is that this store is inside the mall.
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Akuu O-Wins
Awesome service at this Chick Fil a! It was my first time at this location. The staff were friendly, quick with the food, and the food was hot. I definitely recommend.
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Rose Rodriguez
Chicken sandwich, delicious…mac & chesse, fries…everything is good!!! My favorite chicken deluxe with fries, but also with Mac $ cheese bowl.
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Daniel Byrd
After ordering a number of times from this location—for Delivery—re-routed to DoorDash without incident, today’s experience—including my conversation with the supposed “manager” at Chik-fil-A at the Bel Air Mall location in Mobile, AL—was truly pathetic. In more than a dozen delivery orders over the past few months, the driver has NEVER just set our order on the filthy ground. He or she did today, even though there were clearly a showroom full of people. I have never requested “contactless” delivery. Supposedly, they automatically have “Leave at Door” checked by default (according to the dismissive “manager” at Chik-fil-A; I’ve never looked for it, even noticed it, and definitely never made a point to mark such an absurd option as leaving FOOD on the ground), but even it that is the case on their app, never—ever even once has one of their drivers been goofy enough to leave food on the filthy (and in today’s case, also WET) ground. The worse part is the dismissive attitude of the supposed manager for a corporation known world-wide for excellent customer care & service. Definitely not today, though. BE VERY CAREFUL ordering anything for Delivery from that Chik-fil-A location, and DEFINITELY if it only uses the option of DoorDash. And don’t bother trying to reach “Customer Service” with DoorDash. They obviously outsource that to the point where it was beyond obvious that she was reading from a script, uncaringly impersonal. I do NOT make a habit of “ranting” on reviews; frankly, I rarely even leave a review. My reviews are generally through ACTION—ordering again and again. This frankly merited a review, and yes, a “rant.” Unprofessional, Unsanitary, UnCaring, and including the Chik-fil-A manager, truly pathetic excuse for what they are supposed to be known for, Customer Care & Service. And NO; I was not trying to get a refund. More importantly, I wanted to make sure I was speaking with a manager who Understood my problem, actually CARED, and took ownership to correct the lapse in their famous “Service.” Definitely disappointed on all counts. Sad and Pathetic.
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Brother Smitty
Excellent like most Chick fil As. Good service, good food as usual.
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Carrie Ann Thomann
I ordered a chicken biscuit, hash browns, and a drink. Biscuit was old & dry and chicken looked like someone had taken a bite off of it. When my food was brought to me curbside, I asked where was my drink and the women said, “Oh, I gave it to the other car!” Really?! I really thought I was at McDonald’s with this type of service and bad food! Come on, Chick-fil-a, you’ve gotta do better! I love Chick-fil-a, but the experience was not a good one today!
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