Fast-food chain serving up fried chicken, plus catfish, hushpuppies & desserts. Based on 281 reviews, the restaurant has received a rating of 3.3 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
7104 Bell St, Amarillo, TX 79109
Phone: (806) 418-6938
Hours
| Wednesday | 10:30 AM–10 PM |
| Thursday | 10:30 AM–10 PM |
| Friday | 10:30 AM–10 PM |
| Saturday | 10:30 AM–10 PM |
| Sunday | 10:30 AM–10 PM |
| Monday | 10:30 AM–10 PM |
| Tuesday | 10:30 AM–10 PM |
Menu
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Photo Gallery
Reviews
Jeff Pace
Very disappointing experience. I had always loved their chicken livers for years but had not had them for awhile. Went through the drive through on south Bell in Amarillo. They had always been big livers in the past and the 6 would be more than I actually wanted. This time I waited 25 minutes for them to cook these and there were 4 really small pieces and 1 regular size for total of 5 it would be 1/3 or less of the amount they had served in the past. I would be ashamed to serve that to a customer for the price. Although the quality of what I received was good I will definitely not go back. Chicken Express DO BETTER!!
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Deborah Lbsraoui
Best chicken gizzards around. Fried fresh each order and always crispy. The chicken tenders are cooked to perfection. Love eating here. So far all staff are friendly and efficient even during busiest of times.
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Ced Rael
went at noon and went through the drive through. the wait time was decent. not sure what was burned, but that taste was either in the chicken or the gravy….maybe both? normally the food is decent. the chicken was dry. customer service was fair. the person at the window forgot to give me my change. all minor things but it adds up to hurt the over all experience.
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Renia Clancy
HORRIBLE!!! Be sure to check your order before leaving! Waited more than 25 minutes in the drive through line. Order was wrong. Got NOTHING we ordered. Biscuits were not even done.
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Jacqui Merklein
Was missing part of order after being told it was all there . Got home home missing part of order .called and was told we could go get it no apology nothing . We were not going to waste gas to drive across town again . Terrible service will not be going back . Would be nice if whomever runs this chain would offer an apology n a coupon so we can go to another location.
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L Ann Johnson
I ordered ahead and my order was ready when I got there. My only issue is a few pieces of my chicken was old you could tell by the rubbery texture and color. Other wise everyone was pleasant and smiling the bathrooms are so clean
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Keri Putman
Rating Chicken Express on Bell a one star is definitely an overstatement. I have received terrible food from here more than once. This time it was literally mind boggling how gross everything was! The chicken batter was so soggy it wouldn’t stay intact. The chicken was way too bit and it was SO DRY and hard it was literally inedible. I would never feed this to my family. The fries and fried pickles were so soggy they dripped grease. The rolls were squished and doughy. All of it was gross. Such an inconvenience to go to a place that is supposed to deliver fresh and good food yet it is LITERALLY INEDIBLE. I will never ever eat here again, and to be honest, I hope you never do too!!
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Noel Giger
The manager was very nice and apologetic, but the restaurant is severely understaffed. It took 40 minutes to get through the drive through line. They were out of the item we ordered and the replacement was overcooked and inedible.
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Kim Gerber
This has been one of the worst experiences so far. I love chicken express food but the food i got tonight was dry and tasted old and my granddaughter said her corn on the cob tasted like chemical. The service was terrible, the employees were goofing off, not paying attention to the customers. So disappointing for me. Do better.
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Reviews on line
Poor poor service. Slowest ordering and slowest service. The biggest concern is someone in kitchen dropped two biscuits on the floor and every employee stepped over them and no one threw them out. We’ve visited other Chicken Expresses and they were 4 stars.
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