Founded in 1975 in Dallas, Texas, our heritage continues to be a key part of who we are and how we serve our Guests. We take great pride in our purpose of connecting with and serving our Guests and giving back to the communities in which we call home. We are known for our bold flavors and expertise in Burgers, Ribs, Fajitas and Margaritas; as a technology pioneer leading the industry in the creation of the digital Guest experience; and, as a company that puts our people first and fosters a culture of family that makes every ChiliHead feel special. Dine-in, curbside or delivery.
Family-friendly chain serving classic Tex-Mex & American fare in a Southwestern-style setting. Based on 996 reviews, the restaurant has received a rating of 3.9 stars. Price $$
✔️ Dine-in ✔️ Curbside pickup ✔️ Delivery
Address:
Ctr, S-101, Charleston, WV 25389
Phone: (304) 346-7275
Hours
| Thursday | 11 AM–10 PM |
| Friday | 11 AM–11 PM |
| Saturday | 11 AM–11 PM |
| Sunday | 11 AM–10 PM |
| Monday | 11 AM–10 PM |
| Tuesday | 11 AM–10 PM |
| Wednesday | 11 AM–10 PM |
Menu
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Photo Gallery
Reviews
Brandy Hart Carroll
It has been a long time since we dined here and we were giving it another try because we wanted to dine outside. The food was on point, the only girl working the patio was even doing great and her manager was busting his end to make everything perfect even though they were pretty busy. It was a nice evening on the patio and we will definitely be back. I had the trio fajitas (2 steak and shrimp with queso – I would pass on the queso next time), my daughter had chicken tender and corn on the cob (she loved it), and my husband had a platter (Smokehouse combo) with all sorts of things and he loved the variety. We will definitely be back again this summer! Awesome work guys!
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C. G.
My husband & I were visiting W.V and stopped in for a bite to eat around 1pm…well to our surprise THIS BY FAR IS “THE” BEST CHILI’S we have EVER gone into! To the owner of this particular place not only your staff but the cooks were fantastic! And to add to this awesomeness, corporate should really send the cooks from this location to other locations to show them how a meal is REALLY cooked! The drinks we had was made PERFECT since it was made out of love! So to everyone on shift the day of Friday June 9, 2023 manager on duty, sever and cooks BRAVO on job well done!
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Joe Tarnowski
Floors were dirty but plenty of staff standing around not doing anything about it. Food served was not up the same quality I have had at other Chili’s. Bathrooms needed some cleaning attention. Staff was seen eating at the bar and then halfway through there eating time they got up to help with table service. That goes against sanitary policies. I just wanted to eat what I was served and leave. The owners reply sent me to an unusable web address. I already emailed about the issues. Respond to my email if you are serious about resolving the issues I mentioned.
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David Smith
My girlfriend and I are here for her job, we are from Myrtle Beach sc, we decided to give the local chili’s a try. Walked in it wasn’t busy. We were greeted by our waitress, she was very polite and professional. We ordered a Salad and the Cajun pasta with grilled chicken. The meals came out in record time. My chicken was ice cold and I had our waitress reheat it. Not a problem. The big kicker was we ordered chips and salsa and as I was eating said chips and salsa the waitress was talking to my girlfriend and I picked up a chip and there was a dead roach on top of it! She (the waitress) witnessed it. She was just as mortified as we were. The manager apologized and said he would cover our meal. Which we had already paid for. So nothing was done. Never again chili’s!
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Erik Mayne
Men’s restroom had pee all over floor, service was great, fast service, I know it’s the company decor but it’s way to dark in EVERY one I’ve seen.. food was average.. fries were hot but had no spices, salt nothing. Old bacon burger was good but then again not great.. no kick, no flavor when you bite in it.. overall service was great, food average. Not worth the hassle of finding parking for average $50 for two regular meals. Time was 1pm
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mcsteelers70
First time at Chili’s in a few years. Was seated quickly and the table and store were clean. Pretty decent crowd for late Friday afternoon. Server, Lexi, was amazing and attentive. Food was quick to the table. I had the Chicken Bacon Ranch Quesadilla and it was excellent. Great experience and I plan on going back again.
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Jessica Jones
Absolutely disgusting and unsanitary. As soon as you walk in you are hit with the smell of something akin to meat soaking in dirty dishwater. We should have left then, but we were staying at the hotel across the street and everything else had a long wait list so we chanced it. Big mistake.
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Jim Cook
Service was outstanding, very friendly and checked on us often. Food was delicious and came in a timely manner. We really enjoyed our visit.
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Brandi Fitzpatrick
10 stars. People go out to enjoy themselves and this is the place. Maggie thank you for the great service and perfectly cooked food. I had the double bacon cheeseburger and it was perfect. My husband had the steak which was perfectly cooked. The drink were delicious and we will be coming back. Maggie took great care of us. Management, hosts and server’s work together here and you can see they actually enjoy their jobs. We will absolutely be returning soon. Thank you guys we love this place!
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Gina Neutzling
We walked in, and servers were talking and never seated us. One mentioned that she “still hadn’t checked her tables” and another was eating at the counter. Another party of four followed us to Outback next door and complained of being stared at and not seated. WOW 9:20pm July 21 Charleston Town Ctr if Mgr is at all interested.
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