Fast-food chain offering Mexican fare, including design-your-own burritos, tacos & bowls. Based on 572 reviews, the restaurant has received a rating of 3.5 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ Delivery
Address:
625 Broadway, New York, NY 10012
Phone: (646) 998-9464
Hours
| Tuesday | 10:45 AM–10 PM |
| Wednesday | 10:45 AM–10 PM |
| Thursday | 10:45 AM–10 PM |
| Friday | 10:45 AM–10 PM |
| Saturday | 10:45 AM–10 PM |
| Sunday | 10:45 AM–10 PM |
| Monday | 10:45 AM–10 PM |
Menu
… View more
Photo Gallery
Reviews
Tarek Azoury
Ordered delivery and got delighted with a bug inside my bowl. Imagine how disgusting this place must be that bugs end up in your food. Never step foot in this location or order from it. The people working there also have serious attitude and they were out of steak and chicken at 830pm. Stay far away from this dump 🙂
… more
Debrasworld
Friendly staff got my food in a timely manner a clean place and great to sit in side for lunch or dinner.
… more
Luis Fernando Rodriguez Castillo
The employees at this Chipotle wont let customers use the bathroom! Even after purchasing food, we were told that the bathrooms were out of service, but after 5 minutes of sitting, there, the employees came in and out of the bathroom, flushed it and certainly works fine, the lady in the pictures was the one that really didnt let us go, when we asked why the other lady had been able to go to the bathroom and we were not allowed, EVEN WHEN ON THE RECEIPT IT HAS THE CODE, there is also a sign stating that you must purchase food to get a code, so we had the code! So when we asked, the lady said, yes but she works here, and they started speaking in Spanish to each other, I understood all they said, and it was upsetting to learn that the reason they would NOT let costumers use their bathroom and they lie about it being out of service, is only because they dont want to service the bathroom! I get it! It is hard to clean after other people! But if they dont like their job, they should go work somewhere else where they dont have to do customer service! Chipotle… I love your food, but I hated your customer service today in NYC!!
… more
Robert Young
Pretty good chipotle but the employees were young and rude. Pushed us through the line and weren’t very helpful. The attitude should be noted. But it was cooked and portions correct. There’s more seating in the basement! They could train the employees better and deliver the full chipotle experience
… more
Kevin S
I had a bathroom emergency so I ran into the Chipotle. I went up to the counter and let the cashier know that I intend to buy food, but I really needed to use the bathroom first.
… more
Dan Totan
Employees denied the use of bathroom even though there is a bathroom code “5186” on the receipt. There were out of service notes on the bathroom doors and we were told they are out of service by several customers and the hosts. We took them at their word until we saw two of the server/hosts go in, use the bathrooms and heard them flush the toilets. Our server’s name was Gabriela. They were all very screamingly adamant that the bathrooms are out of service, even after using and coming out of the bathrooms.
… more
Molly Houston-DiSalvo
I was here for dinner after work and I just wanted to write how much I liked the whole team who worked at this Chipotle.
… more
Chelsie Butler
The food was good but this was the rudest most unhelpful staff i have ever encountered. I would suggest you pass this one and go to another location that doesn’t feel it is acceptable for staff to yell rudely at customers if they ask a question.
… more
M T
Definitely the worst chipotle I’ve been to. Maybe the brand overall has declined?
… more
Sean Tang
Terrible staff service very rude , never seen in any location before , and very dirty restaurant
… more
… View more