Fast-food chain offering Mexican fare, including design-your-own burritos, tacos & bowls. Based on 333 reviews, the restaurant has received a rating of 3.3 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ No-contact delivery
Address:
1075 W Baltimore Pike Ste L, Media, PA 19063
Phone: (610) 566-2062
Hours
| Tuesday | 10:45 AM–10 PM |
| Wednesday | 10:45 AM–10 PM |
| Thursday | 10:45 AM–10 PM |
| Friday | 10:45 AM–10 PM |
| Saturday | 10:45 AM–10 PM |
| Sunday | 10:45 AM–10 PM |
| Monday | 10:45 AM–10 PM |
Menu
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Photo Gallery
Reviews
John Haenn
Closes at 10pm but the lights outside are all dark at 8. Not a good sign. Go inside and behind the counter is a dump. Lucky and surprising that people don’t get sick. Employees act like they’re high moving in super slow motion and they clearly shouldn’t be employed as they don’t want to work. No food ready, and a complete disappointing waste of time. Gross and hope it closes soon for good.
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Shaniah Carlton
I ordered a bowl online and most of the ingredients I picked were missing, it was just hard rice, chicken, and salsa. I also ordered a side of chips and vinaigrette and that was missing also. Absolutely horrible will not be ordering from this location again.
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affan pathan
Always out of stuff, last time went there at 5pm, (they close at 10) and they were out of the fajitas, asked the front lady and she asked the people in the back if they are going to make more, and the cook said no, I brought up that it’s 5pm and they close at 10 so they aren’t gonna make any more for the rest of the day and they were like yes. Worst chipotle I have been to.
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Kenneth Kingdon-korab
Preferential amounts for preferential skin tones. Wondered why my bowl was abnormally low on rice, beans, etc except for the cheese and queso I asked for “extra” of. Than I sat at a table an realized, all the “similar shades” were getting low grade portions while other shades were getting higher or normal amounts. Not visiting this place again and denounce the franchise based on discrimination after 10mins of viewing.
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Paula D’Agusto
For $60. For 2 people to eat dinner. First of all there was no chips with the salsa and the meal wasn’t even warm and they we 15 minutes late delivering it. We are 10 minutes from the place. It was a great place when it first opened. It has gone down hill big time.
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Jenny Thomas
Customer service is horrible every single time I’ve stepped foot into this place. Today I went in to place an order and I greeted a young lady who claimed to be the “manager” of the store. When I started my order I let the young woman who stated her name was “Gem” I believe that this order will be a veggie bowl and stated that I was vegan, after she put the requested items in my bowl their was a young man who took over and I simply asked him to change his gloves due to him just cleaning up meat and cheese off of his station and he had absolutely no problem with that. As he went to wash his hands and switch gloves the so called “manager” gem with the bright colorful braids (pink, yellow and green) I believe, she says loudly to him that he didn’t have to wash his hands to make my order then proceeded to put a handful of CHEESE in my bowl, I corrected her and stated that I told her that I was vegan and could not have cheese, I then asked if the guy could just remake my food being that he had freshly cleaned hands and was much more polite and she told me that I would have to get in back of the line even though I was there first and she was the one who made the mistake. As a store manager GEM why would you argue with a customer when you’re dead wrong. Y’all are so unprofessional, problematic, ghetto and rude and need to be removed from this establishment asap before it fails. I went to the location 1075 W Baltimore Pike Media Pa at 12:25pm today 4/22/2023. I was treated horribly by a girl who stated her name was “Gem” and when I asked for a manager she rudely told me that she was one. She is unstable and definitely should not be working with the public, when I got to the counter to pay they acted as though they didn’t see me waiting to pay for my meal and didn’t assist me, so I left the food where it was and walked out. I would like to be contacted by a supervisor or corporate about the events that have taken place today, never in my life have I had to deal with someone arguing with me in their place of business.
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Chase James
Go to QDoba or anywhere else! This review is from Monday 7/10/23 from Baltimore Pike in Media Pa. This is the place to go if you love cheap chewy grizzle in your steak and chicken! This is the most horrible experience ever. The staff is average. But I don’t blame the staff, I blame Chiptole corporate for sending this cheap meats to their stores for preparation and sale. Shame on Chipotle!
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Richie Souders
ALWAYS out of something when I go. Employees are extremely rude and obviously do not want to be there. They wait until you get up to the beginning of the line after waiting to tell you they basically don’t have any of the food you want. When I try to call before I go, they don’t pick up the phone after 5+ minutes of ringing. This place was good back in the day, but it has dropped dramatically
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Sam Birdwell
Consistently the WORST Chipotle any time I visit. Usually it’s mediocre enough to get past it’s faults. The steam tables that keep the food hot are barely luke warm so even if you eat your meal in store immediately after you get it it will not be hot. The served portions are usually smaller than other locations (unless it’s rice, then they destroy your bowl/burrito with rice) and what they’ll have in stock is a gamble, always missing at least 1-2 toppings one of which is always fajita veggies. The staff too are a gamble, sometimes you’ll be helped by a friendly or at the very least an inoffensive team member while at other times staff can be dismissive of you or even rude. This Chipotle has honestly made me stop going to Chipotle altogether. However, I went today as it’s Sunday and the Chic-fil-a is closed. My experience this time was so bad I came to write this review. At 6pm, 4 hours before they close, they were out of 4 different toppings including guac and unsurprisingly fajita veggies. The staff either couldn’t or wouldn’t make more. I settled for what I could actually order and was rung up. I was asked if I’d like to get a drink too to which I said yes and paid. I was given a very small cup, the one’s usually meant for water. I asked if I could have the normal size to which I was told they were out of normal sizes. Good thing I already paid the full, regular price. The staff said if I wanted a refund it would be a second. I left not wanting to go through the apparent “hassle” I would be creating by asking for a refund. Before I left though I went to grab a fork, however, the receptacle was completely empty. I asked staff if they had any more after which they pulled out an entire box full of forks, handed me one, and put the box back. That instead of restocking the forks so customers wouldn’t need to guess if they can eat their bowl without using their hands as impromptu forks. Mind you all of this happened while it was nearly dead, no long line or backup of online orders, so to me it seems like this Chipotle doesn’t care and can’t be bothered to meet the bottom level of standards. This Chipotle sucks, corporate should feel ashamed even though we all know they don’t and will continue not to care.
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amber “mzmidnite” rashawn
Staff is rude and horrible and I’m mostly talking about the night shift ladies. The girl with the poorly dyed blonde hair that look orange literally shoved my food at me. The supervisor isn’t any better. HORRIBLE service, the guy on shift was nice, he tried to smooth things out
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