Fast-food chain offering Mexican fare, including design-your-own burritos, tacos & bowls. Based on 204 reviews, the restaurant has received a rating of 3.8 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ No-contact delivery
Address:
7101 Democracy Blvd Spc FC16, Bethesda, MD 20817
Phone: (301) 469-0320
Hours
| Monday
(Labor Day)
|
10 AM–8 PM
Hours might differ
|
| Tuesday | 10 AM–8 PM |
| Wednesday | 10 AM–8 PM |
| Thursday | 10 AM–9 PM |
| Friday | 10 AM–9 PM |
| Saturday | 10 AM–9 PM |
| Sunday | 11 AM–7 PM |
Menu
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Reviews
Dewey Edwards Jr.
Sloppy service – My clumpy rice bowl was swamped with sour cream which made a hot meal cold. The exterior of my fountain soda was given to me messy. It had soda along the exterior sides of the cup. The server seemed upset that I wanted another cup. Just pass on this. No quality controls. There are plenty of options at the mall.
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Ali Azad
A little busy with long lines.
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C C
Not all staff members were wearing face masks. Shame.
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Christine Devaughn
Every last person was rude I had ordered a burrito and the lady had guacamole on her hand trying to wrap my burrito. I nicely told her to change her gloves and she caught an attitude but she changed her gloves and then she wrapped my burrito but it was falling apart I asked her can I have an extra tortilla on the side she told me 27cents I come here all the time I never get charged extra!!!! I was willing to pay but the Al cashier Maria started to be rude telling me I need to pay right now! The employees are disgusting and ibwill never come back!
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Jake Jacobs
The burritos are tasty, but it seems like they’ve gotten stingy with the portions. For $10, I’d like to see a burrito that’s a decent size. Used to give you a full scoop of rice on the burrito. lately, they’ll give you about half of that unless you say something. Guac, $2.50 extra, and same thing. You’re lucky to get a couple of tablespoons worth unless you speak up. I understand that everyone is in business to make some money, but I think $10 for $2 worth of food is over doing it.
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Biuma Malu-Malu
Very bad customer service the employees don’t try to help you because they are busy but everyone is busy in they work I am a nurse I know about busy but I treat all my patients with respect. Chipotle do your training please.
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Kat R
Average experience every time I’ve gone. Be sure to ask for what you want as you move through the options because there are some things that don’t cost extra but they won’t offer unless you ask. For example, every time I go they don’t ask if I want veggies and I have to mention it otherwise they don’t ask. The veggies are yummy btw!
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Amelia Sample
Typical Chipotle-inside-of-a-mall fare, but it’s still delicious. The lines are often not too long here since there is such a wide variety of places to choose from in this food court. I have rarely had to wait more than 10 minutes to get my food.
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Mirna Delgado
I put in a complaint about how there were practically no chips in my bag. I told them I would pay for more and she told me all they had was a small baby chip portion. The lady Jan was very rude and I’m shocked that they have this lady as a cashier. Needless to say I won’t be eating at this restaurant ever again.
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Thought Leader
The employee at cash register was the only friendly one , the other people were rude and uniformed. They said no super greens exist in the restaurant I showed her and she got more rude . Terrible customer service
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