Fast-food chain offering Mexican fare, including design-your-own burritos, tacos & bowls. Based on 870 reviews, the restaurant has received a rating of 4.0 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ Delivery
Address:
11113 San Jose Blvd Ste 101, Jacksonville, FL 32223
Phone: (904) 268-2342
Hours
| Saturday | 10:45 AM–11 PM |
| Sunday | 10:45 AM–11 PM |
| Monday
(Labor Day)
|
10:45 AM–11 PM
Hours might differ
|
| Tuesday | 10:45 AM–11 PM |
| Wednesday | 10:45 AM–11 PM |
| Thursday | 10:45 AM–11 PM |
| Friday | 10:45 AM–11 PM |
Menu
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Photo Gallery
Reviews
Eduarda Dornbusch Pereira
My husband and I love Chipotle. We are a little concerned about the sodium on the food and that is the only reason that we don’t eat more often. If I could I would eat it every week, because the taste is amazing. Really recommend.
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Adrienne Myles
I have been a fan for years even during their food poisoning stuff. Ordered a pickup and order was completely wrong. Talking to their AI Pepper is enough to make you want to communicate with your dog, who would understand you better. I have a soy allergy and no idea what meat was in this order.
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Rose Barber
Went to this location because the one closest to our house has horrible reviews. This one wasn’t any better. How does a burrito place run out of lettuce??? Poor management. My husband was giving me his order on the phone when one of the cooks in the back who I am assuming was the manager told the staff to skip me in the middle of my order. I apologized for the inconvenience of the phone and then as I was paying he told me that “people being on their cell phones doesn’t work well in our lines.” Thank you sir. I’m well aware. Poor hospitality. I’ll never go back because of the poor poor hospitality I was shown tonight. I’m a restaurant manager and would never make my guests feel as he did.
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Candace Wills
I’ve tried and tried and TRIED over and over again to like this location but no matter what time of day you ordered from here it’s ALWAYS cold and flavorless, chips are consistently stale and I always end up with big pieces of fat/grizzle in my steak. You either get way to much of one ingredient and not enough of the other. The staff is some what friendly but mostly care about just getting you through the line. 1 steak burrito bowl, chips and guac and a quesadilla for $50 online ordering only because of the quesadilla is HIGHWAY ROBBERY. Last night was my last attempt and never again!!
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Michele Foote
Every Chipotle i have been in in Jacksonville is in need of a total cleaning. The floors and drink stations are awful. The food has been good, but I hesitate to eat in a place that isn’t clean. Town center is the worst!
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Ms O
We went here, and the service was awful. One of the young ladies took over an order for my husband that the young man had started and poked a hole in the tortilla shell, she then proceeded to grossly shake the food into another shell and when she was asked to just start over she began to speak insults in Spanish not knowing that it was understood. I think that she is not a good reflection on the company.
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jessica langston
My husband went here today and witnessed an employee being yelled at in front of everyone for being late. There was a water main break which caused traffic to be severely backed up. It took him 25 mins to get there when would normally take him 5. The manager was extremely rude to do this, especially in front of customers. My husband was extremely uncomfortable.
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Brandy Williams
Brought my daughters here today. I wasn’t aware that the food was so spicy. Bought three taco kids meals. No one even ate them! They also didn’t come with lettuce or tomato or even cheese. Should’ve went to Taco Bell! Next Time! Manager was rude too. Felt so rushed trying to order.
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Steve Malcolm
Downgraded review based on my second experience – I guess the last shift folks are not so attentive as earlier shifts. Not coming in after 8pm again :-/
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Christian Alexander
Bryan who I assume is the manager has the best enthusiasm! He is very kind and does his job really well and quick! Y’all are blessed to have him part of your team! He deserves a raise
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